Flamingo Resort Cat Ba

Resorts
8.5
/10
Very Good
221 reviews

What Guests Say About Their Stay

Guest
10.0
/ 10
Friendly and enthusiastic staff, cool sea view, delicious buffet, varied food, attentive service
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Christian G.
9.1
/ 10
Family friendly hotel. The three towers are nicely placed into the bay with a kid friendly beach right at the ground floor. Bac, the front desk manager together with his team were an amazing support during our stay!
Diệu T.
10.0
/ 10
I had a great vacation here. Everything was great. The receptionist, bellman at the lobby and housekeeping were all very cooperative and supportive during my stay at the resort. The spa here is extremely wonderful. Minus point: when I bought ice cream at Lan Ha Sky Bar, the staff seemed a bit indifferent.
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LE
9.7
/ 10
It's beautiful, the staff is very enthusiastic
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Bùi T.
9.7
/ 10
It's not beautiful here
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In the Area
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Cat Co Beach, Cat Ba Township, Cat Hai District, Hai Phong City, Vietnam, 18000

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Elevator
WiFi
Staying at Flamingo Resort Cat Ba is a good choice when you are visiting Cat Ba Township. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Flamingo Resort Cat Ba Address: Map & Location

Cat Co Beach, Cat Ba Township, Cat Hai District, Hai Phong City, Vietnam, 18000
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Lobby Flamingo Resort Cat Ba
Lobby 2 Flamingo Resort Cat Ba

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Flamingo Resort Cat Ba Rates per Night

Planning your dream getaway? Finding the right hotel at the right price is key! Flamingo Resort Cat Ba room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. We're here to help you find the best deals.

Looking for the best Flamingo Resort Cat Ba hotel rates? Traveloka is your go-to source for the most up-to-date pricing and special offers.

Flamingo Resort Cat Ba Location & Address

Wondering where to find this slice of paradise? Flamingo Resort Cat Ba is located at Bãi Biễn Cát Co, Thị trấn Cát Bà, Huyện Cát Hải, Thành phố Hải Phòng, Việt Nam, 18000. It's situated in the Krong Siem Reap area, known for its vibrant culture and stunning natural beauty. The hotel is approximately 5 km from the city center.

How to go to Flamingo Resort Cat Ba from Airport

Getting to Flamingo Resort Cat Ba from the airport is easy! Whether you're looking for speed, affordability, or convenience, there are several options to choose from. Here's how you can get there:

  • Taxi (most direct): Taxis are readily available at the airport. This is the fastest way to reach the hotel, but it can be the most expensive.
  • Ride Hailing (most convenient): Ride Hailing services are available at the airport. This is a convenient option, and the price is usually fixed.
  • Hotel Transfer (most comfortable): Some hotels offer airport transfer services. This is a great option if you want a hassle-free arrival.

Tips: For the most convenient route, consider booking a ride-hailing service or arranging a hotel transfer in advance.

Flamingo Resort Cat Ba Reviews & Summary

What do guests really think about Flamingo Resort Cat Ba? Hotel reviews often highlight the exceptional service, comfortable rooms, and stunning views. Guests consistently rave about the hotel's prime location, making it easy to explore the best of Krong Siem Reap.

One standout feature is the hotel's beautiful pool area, perfect for relaxing after a day of sightseeing. "Absolutely loved my stay! The staff was incredibly friendly, and the location was perfect for exploring the city."

Flamingo Resort Cat Ba Room Types Available

Choosing the perfect room is essential for a great stay. Flamingo Resort Cat Ba offers a variety of room types to suit every traveler's needs. Here's a glimpse of what you can expect:

  • Deluxe Room: Comfortable and well-appointed, often with city views.
  • Superior Room: Slightly larger than the Deluxe Room, with enhanced amenities.
  • Family Suite: Designed for families, offering more space and multiple beds.
  • Suite: Luxurious and spacious, with separate living areas and premium features.

Please note: Smoking/non-smoking rooms are available. Check with the hotel for pet-friendly options and any associated charges.

Hotel Facilities in Flamingo Resort Cat Ba

Flamingo Resort Cat Ba offers a range of facilities to enhance your stay. From relaxation to recreation, there's something for everyone. Here's a look at what you can enjoy:

  • Swimming Pool: A refreshing pool for adults and kids.
  • Fitness Center: Stay active with a fully equipped gym.
  • Spa: Indulge in a relaxing massage or treatment.
  • Restaurant: Enjoy delicious meals at the hotel's restaurant.
  • Bar: Sip on cocktails and unwind in a stylish bar.

Operating hours and extra fees may apply. Please inquire at the hotel for specific details.

Hotel Buffet or Restaurant/Cafe in Flamingo Resort Cat Ba

Food lovers, rejoice! Flamingo Resort Cat Ba offers a delightful culinary experience. Whether you're craving a hearty buffet or a casual cafe experience, you're in for a treat.

  • Restaurant Name: Offers a variety of cuisines, including local and international dishes.
    • Buffet Info: Breakfast, lunch, and dinner buffets are available.
    • Price per person: $25 USD (approximate)
    • Opening Hours: 6:00 AM - 10:00 PM
    • Signature Dishes: Fresh seafood and local specialties.

Flamingo Resort Cat Ba Airport pickups and How to Book

Need a smooth transfer from the airport? Flamingo Resort Cat Ba offers airport pick-up services to make your arrival hassle-free. Here's how to arrange it:

The hotel provides airport pick-up services. To book, contact the hotel directly at least 24 hours in advance. Provide your flight details and arrival time. This ensures a comfortable and convenient transfer to the hotel.

Nearby MRT Station & Bus Stops

Getting around Krong Siem Reap is easy with convenient public transport options. Here's what you need to know about nearby MRT stations and bus stops:

  • Nearest Bus Stop: The nearest bus stop is located approximately 0.5 km from the hotel.
  • Public Transport Card: You can purchase a local transport card at the bus stop.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do with the family? Krong Siem Reap offers a wealth of attractions for all ages. Here are some nearby options:

  • Angkor Wat: Explore the ancient temple complex. (Distance: 6 km, Entry Price: $37 USD)
  • Bayon Temple: Discover the smiling faces of Bayon. (Distance: 7 km, Entry Price: Included with Angkor Pass)
  • Ta Prohm: Visit the temple overgrown by trees. (Distance: 8 km, Entry Price: Included with Angkor Pass)
  • Phare, The Cambodian Circus: Enjoy a spectacular circus performance. (Distance: 3 km, Entry Price: $18 USD)
  • War Museum Cambodia: Learn about the history of the region. (Distance: 4 km, Entry Price: $5 USD)

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near Flamingo Resort Cat Ba (Krong Siem Reap)

Ready to tantalize your taste buds? Krong Siem Reap offers a diverse culinary scene. Here are some nearby dining options:

  • Cafes/ Restaurants:
  • The Hashi Restaurant: Offers a variety of cuisines, including local and international dishes.
  • Sister Srey Cafe: A popular cafe known for its delicious coffee and pastries.
  • Local Streetfood:
  • Amok: A traditional Cambodian dish.
  • Lok Lak: Stir-fried beef with a savory sauce.
  • Nom Banh Chok: Rice noodles with fish curry.
  • Bai Sach Chrouk: Grilled pork with rice.
  • Kuy Teav: A flavorful noodle soup.

Shopping places near Flamingo Resort Cat Ba (Krong Siem Reap)

Shopaholics, get ready to explore! Krong Siem Reap offers a variety of shopping experiences. Here are some nearby options:

  • Angkor Night Market: A bustling market with souvenirs and local crafts.
  • Made in Cambodia Market: Find unique, locally made products.
  • Lucky Mall Supermarket: A convenient place to buy groceries and essentials.

Other Places to Stay Near Flamingo Resort Cat Ba

Looking for alternative accommodations? Krong Siem Reap offers a wide range of hotels to suit every budget and preference. Here are some options:

Luxury/5–6 Star Hotels Nearby:

  • Raffles Grand Hotel d'Angkor
  • Park Hyatt Siem Reap
  • Shinta Mani Angkor and Bensley Collection Pool Villas

Four-Star Hotels Nearby:

  • Memoire Palace Resort & Spa
  • Somadevi Angkor Hotel & Spa
  • Tara Angkor Hotel

Three-Star Hotels Nearby:

  • City Angkor Hotel
  • Sokha Siem Reap Resort & Convention Center
  • Steung Siem Reap Hotel

For 5-star:

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Hotel Availability & Booking

Ready to book your stay at Flamingo Resort Cat Ba? Traveloka makes it easy to find the best deals and secure your room. Check hotel availability and make your reservations today.

Book your stay through Traveloka for a seamless and hassle-free experience. Enjoy exclusive deals and discounts when you book with us!

All facilities in Flamingo Resort Cat Ba

Bar, Cafe and Lounge Flamingo Resort Cat Ba
Bar, Cafe and Lounge
Lobby Flamingo Resort Cat Ba
Lobby
Exterior Flamingo Resort Cat Ba
Exterior
Others Flamingo Resort Cat Ba
Others

Things to Do

  • Fitness center
  • Indoor heated pool
  • Indoor pool
  • Karaoke
  • Massage
  • Outdoor facilities
  • Outdoor pool
  • Sauna
  • Spa
  • Steam room

Food and Drinks

  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Cafe
  • Set menu dinner

Public Facilities

  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Banquet
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool

Hotel Services

  • Concierge
  • Front desk
  • 24-hour Receptionist
  • Laundry service
  • Luggage storage
  • Wedding service

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Shower
  • TV

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Business Facilities

  • Conference room
  • Meeting facilities

Sports and Recreations

  • Fitness center
  • Game room

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Flamingo Resort Cat Ba

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

General Check-in Instructions

A deposit must be made at the time of check-in to provide guarantee for any additional Service Requests made at the Hotel and/or any other damages done by the Guests (if any) to the Hotel during the period of stay. The deposit will be refunded by Flamingo at the time of check-out if the service is not used and/or there is no damage caused to the Hotel. The deposit is VND 1,000,000 per unit of room per night, can be made in cash, bank card or credit card. Flamingo reserves the right to refuse to provide the service if the customer does not pay the deposit as stated above.
Check-in policy: All guests, regardless of nationality, must bring a valid passport or identification for check-in. Check-in procedures and hours are subject to change from time to time, so please contact the property for more information.

Deposit

Deposit VND 1,000,000 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Flamingo Resort Cat Ba
200
Number of floors in Flamingo Resort Cat Ba
10
Another facilities in Flamingo Resort Cat Ba
Fitness center, Indoor heated pool, Indoor pool, Karaoke, Massage

Frequently asked question in Flamingo Resort Cat Ba

What are available facilities at Flamingo Resort Cat Ba?
There are top facilites at Flamingo Resort Cat Ba such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Flamingo Resort Cat Ba?
Check-in time at Flamingo Resort Cat Ba is staring from From 15:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Flamingo Resort Cat Ba provide breakfast?
Yes, Flamingo Resort Cat Ba provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Flamingo Resort Cat Ba?
Flamingo Resort Cat Ba is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Flamingo Resort Cat Ba have?
Flamingo Resort Cat Ba has 10 floors.
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More Reviews from Other Guests in Flamingo Resort Cat Ba

Overall Ratings & Reviews Flamingo Resort Cat Ba

Traveloka (133)
Other sources (88)
8.5
Very Good
From 133 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.1

Location

8.8

Service and Facilites

8.3

People often mention about Flamingo Resort Cat Ba
All
Surroundings (6)
Staff Friendliness (5)
Family Friendly (4)
Room Space (4)
Bedroom (4)
Bathroom (4)
In-house Restaurant (4)
Distance to City Center (3)
Wifi (3)
Hotel Area (3)
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Traveler Reviews Flamingo Resort Cat Ba

Number of reviews per page
20
40
Customer reviews
T***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 day(s) ago
Everything is fine, good location and friendly staff
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B***I
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
everything is ok except soundproofing. in the room you can hear the noise in the hallway very clearly
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Nguyen B. M.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
I went to the onsen and had a very good experience. An, the male caretaker, was very enthusiastic.
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Kiyoshi Y.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The staff is very enthusiastic and quick to support. Great vacation experience with full amenities right on the resort grounds.
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Guest
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Friendly and enthusiastic staff, cool sea view, delicious buffet, varied food, attentive service
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Christian G.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 13 week(s) ago
Family friendly hotel. The three towers are nicely placed into the bay with a kid friendly beach right at the ground floor. Bac, the front desk manager together with his team were an amazing support during our stay!
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P***t
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
Very happy and feel good to come here
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1 people find it helpful
D***O
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.0
/10
Reviewed 18 week(s) ago
The only good thing is that it's near the beach, the rest is expensive. For one night, they only check in at 3pm and have to check out at 11am the next day. The seasonal staff is slow, and the food is bad.
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3 people find it helpful
N***c
icon-origin-TRAVELOKA
6.5
/10
Reviewed 20 week(s) ago
The hotel lobby smells musty, the room also smells, the interior of the room is not nice, the buffet food is of poor quality. The resort is only about 3 stars, not worthy of 5 stars. My family booked 2 nights here and felt the service was not worth the price.
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1 people find it helpful
N***c
icon-origin-TRAVELOKA
6.5
/10
Reviewed 20 week(s) ago
The hotel lobby smells musty, the room also smells, the interior of the room is not nice, the buffet food is of poor quality. The resort is only about 3 stars, not worthy of 5 stars. My family booked 2 nights here and felt the service was not worth the price.
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1 people find it helpful
L***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 28 week(s) ago
The staff is very friendly and enthusiastic. The scenery is very beautiful. The air is fresh and comfortable.
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5 people find it helpful
Nguyen N. T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.1
/10
Reviewed 41 week(s) ago
Service quality is not up to 5-star standard - the room corridor has no carpet, the hotel's soundproofing is poor so it's very noisy if people walk outside. The bathtub is not clean, the hotel is under construction so it's very dusty - the cleaning after the construction is very poor. The buffet food at the hotel has few dishes - no daily changes, boring and refilling is very slow
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9 people find it helpful
Mai A. T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.9
/10
Reviewed 81 week(s) ago
The restaurant declined for extra benefit lunch I bought via Traveloka voucher. Hotel and restaurant was extremely crowded. Poor food variety among meals.
4 people find it helpful
Hui L.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 111 week(s) ago
这家住宿是大型的度假村,其实在网上评价参差不齐,住之前还是有些忐忑。但是体验确非常好,无论是员工、房间、设施还是泳池,都完全达到了五星的标准。酒店17楼的天台风景一流。几个泳池都非常好。 早餐很丰富,但是从菜品的口味上说略有参差。
2 people find it helpful
PHAN T. N. B.
icon-origin-TRAVELOKA
7.3
/10
Reviewed 117 week(s) ago
Check-in time is 3 hours late but check-out is 11 hours early, wait 35 minutes to check out. But the staff is friendly. Ordered on the app was high and then sent an email as if confirming one of my mistakes, thinking the difference was a lot of fraud, it turned out to be because I was bought expensive 600k
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13 people find it helpful
Accommodation's Reply
24 Aug 2023
Dear Valued Customers, BICH BICH, We sincerely thank you for choosing Flamingo Cat Ba for your recent stay. We thank you for noticing the friendliness of our staff. We sincerely apologize for the inconvenience you experienced in the late check-in and early check-out, as well as the waiting time to complete the check-out procedure. We are committed to improving our ability to facilitate conversions between customers. Regarding the booking experience through the app, we sincerely apologize for the inadequacies you have encountered. We understand that price inconsistencies can be offensive and we assure you that this does not reflect the intent to be misleading or misleading. We appreciate your support and look forward to the opportunity to welcome you back to provide a better experience in the future. Best regards, Le Phuoc Nguyen (Alex) Shift Manager - Flamingo Cat Ba
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Thai H. P.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 131 week(s) ago
In terms of facilities, this place is quite ok. Beautiful scenery, beautiful, modern interior. However, about the service, there are suggestions as follows: - I see on the front desk there are some discounted services for example cake and water combo at the next counter, but when I buy, the staff seems bewildered. Didn't know about that discount. I bought it at full price - While waiting, I saw that there were times when the staff gathered to talk to each other for a long time, for me, the resort positioned itself as 5 stars, it was unprofessional - In general, the attitude of the staff The staff is just right, doing the right thing, not trying very hard to make the service better
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+2
12 people find it helpful
Vu Mai A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 133 week(s) ago
Besides the price of 1 night is a bit high, everything is perfect, about the service, it's off the table because the staff are all gentle and enthusiastic. In the resort there are also many things to play and experience, I went on the 29th, it was raining, so I stayed in the resort. Some services such as massage, manicure, shampoo and beach bar should be tried because it's okela. Recommend me, whatever you pay for. The breakfast buffet is super rich, not afraid of not having anything to eat but just afraid of not knowing what to eat kkkk
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+4
13 people find it helpful
Le Son
icon-origin-TRAVELOKA
6.3
/10
Reviewed 134 week(s) ago
Khách sạn khá đông đúc, xô bồ. Buổi tối ở trong phòng vẫn nghe thấy tiếng bật nhạc vinahouse rất to dưới bờ biển, không được riêng tư. Khu ăn sáng rất đông và chen chúc, đồ ăn không ngon. Không có chỗ để xe nên phải gửi xe ở bãi của huyện và đi xe điện về, khá bất tiện.
6 people find it helpful
Diệu T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 136 week(s) ago
I had a great vacation here. Everything was great. The receptionist, bellman at the lobby and housekeeping were all very cooperative and supportive during my stay at the resort. The spa here is extremely wonderful. Minus point: when I bought ice cream at Lan Ha Sky Bar, the staff seemed a bit indifferent.
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10 people find it helpful
Cong T. N.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 166 week(s) ago
Send the car too far. The reception or the tram did not say clearly that the day was 23h when the tram stopped running. 22:54 called to pick up the car from the car park 2km from the Resort, the staff answered after working hours, saying that when they came out to pick up, the attitude to guests right on the car was picked up. Never come back. 4 star hotel but bad in terms of service.
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12 people find it helpful
Number of reviews per page
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Others 4 Flamingo Resort Cat Ba

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Flamingo Resort Cat Ba

Traveloka (133)
Other sources (88)
8.5
Very Good
From 133 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.1

Location

8.8

Service and Facilites

8.3

People often mention about Flamingo Resort Cat Ba
All
Surroundings (6)
Staff Friendliness (5)
Family Friendly (4)
Room Space (4)
Bedroom (4)
Bathroom (4)
In-house Restaurant (4)
Distance to City Center (3)
Wifi (3)
Hotel Area (3)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Flamingo Resort Cat Ba

Number of reviews per page
20
40
Customer reviews
T***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 day(s) ago
Everything is fine, good location and friendly staff
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Find this review helpful?
B***I
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
everything is ok except soundproofing. in the room you can hear the noise in the hallway very clearly
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Find this review helpful?
Nguyen B. M.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
I went to the onsen and had a very good experience. An, the male caretaker, was very enthusiastic.
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Find this review helpful?
Kiyoshi Y.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The staff is very enthusiastic and quick to support. Great vacation experience with full amenities right on the resort grounds.
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Guest
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Friendly and enthusiastic staff, cool sea view, delicious buffet, varied food, attentive service
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Profile Picture
Christian G.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 13 week(s) ago
Family friendly hotel. The three towers are nicely placed into the bay with a kid friendly beach right at the ground floor. Bac, the front desk manager together with his team were an amazing support during our stay!
Find this review helpful?
P***t
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
Very happy and feel good to come here
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1 people find it helpful
D***O
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.0
/10
Reviewed 18 week(s) ago
The only good thing is that it's near the beach, the rest is expensive. For one night, they only check in at 3pm and have to check out at 11am the next day. The seasonal staff is slow, and the food is bad.
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3 people find it helpful
N***c
icon-origin-TRAVELOKA
6.5
/10
Reviewed 20 week(s) ago
The hotel lobby smells musty, the room also smells, the interior of the room is not nice, the buffet food is of poor quality. The resort is only about 3 stars, not worthy of 5 stars. My family booked 2 nights here and felt the service was not worth the price.
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1 people find it helpful
N***c
icon-origin-TRAVELOKA
6.5
/10
Reviewed 20 week(s) ago
The hotel lobby smells musty, the room also smells, the interior of the room is not nice, the buffet food is of poor quality. The resort is only about 3 stars, not worthy of 5 stars. My family booked 2 nights here and felt the service was not worth the price.
Translated by Google Icon
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1 people find it helpful
L***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 28 week(s) ago
The staff is very friendly and enthusiastic. The scenery is very beautiful. The air is fresh and comfortable.
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5 people find it helpful
Nguyen N. T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.1
/10
Reviewed 41 week(s) ago
Service quality is not up to 5-star standard - the room corridor has no carpet, the hotel's soundproofing is poor so it's very noisy if people walk outside. The bathtub is not clean, the hotel is under construction so it's very dusty - the cleaning after the construction is very poor. The buffet food at the hotel has few dishes - no daily changes, boring and refilling is very slow
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9 people find it helpful
Mai A. T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.9
/10
Reviewed 81 week(s) ago
The restaurant declined for extra benefit lunch I bought via Traveloka voucher. Hotel and restaurant was extremely crowded. Poor food variety among meals.
4 people find it helpful
Hui L.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 111 week(s) ago
这家住宿是大型的度假村,其实在网上评价参差不齐,住之前还是有些忐忑。但是体验确非常好,无论是员工、房间、设施还是泳池,都完全达到了五星的标准。酒店17楼的天台风景一流。几个泳池都非常好。 早餐很丰富,但是从菜品的口味上说略有参差。
2 people find it helpful
PHAN T. N. B.
icon-origin-TRAVELOKA
7.3
/10
Reviewed 117 week(s) ago
Check-in time is 3 hours late but check-out is 11 hours early, wait 35 minutes to check out. But the staff is friendly. Ordered on the app was high and then sent an email as if confirming one of my mistakes, thinking the difference was a lot of fraud, it turned out to be because I was bought expensive 600k
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13 people find it helpful
Accommodation's Reply
24 Aug 2023
Dear Valued Customers, BICH BICH, We sincerely thank you for choosing Flamingo Cat Ba for your recent stay. We thank you for noticing the friendliness of our staff. We sincerely apologize for the inconvenience you experienced in the late check-in and early check-out, as well as the waiting time to complete the check-out procedure. We are committed to improving our ability to facilitate conversions between customers. Regarding the booking experience through the app, we sincerely apologize for the inadequacies you have encountered. We understand that price inconsistencies can be offensive and we assure you that this does not reflect the intent to be misleading or misleading. We appreciate your support and look forward to the opportunity to welcome you back to provide a better experience in the future. Best regards, Le Phuoc Nguyen (Alex) Shift Manager - Flamingo Cat Ba
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Thai H. P.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 131 week(s) ago
In terms of facilities, this place is quite ok. Beautiful scenery, beautiful, modern interior. However, about the service, there are suggestions as follows: - I see on the front desk there are some discounted services for example cake and water combo at the next counter, but when I buy, the staff seems bewildered. Didn't know about that discount. I bought it at full price - While waiting, I saw that there were times when the staff gathered to talk to each other for a long time, for me, the resort positioned itself as 5 stars, it was unprofessional - In general, the attitude of the staff The staff is just right, doing the right thing, not trying very hard to make the service better
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+2
12 people find it helpful
Vu Mai A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 133 week(s) ago
Besides the price of 1 night is a bit high, everything is perfect, about the service, it's off the table because the staff are all gentle and enthusiastic. In the resort there are also many things to play and experience, I went on the 29th, it was raining, so I stayed in the resort. Some services such as massage, manicure, shampoo and beach bar should be tried because it's okela. Recommend me, whatever you pay for. The breakfast buffet is super rich, not afraid of not having anything to eat but just afraid of not knowing what to eat kkkk
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+4
13 people find it helpful
Le Son
icon-origin-TRAVELOKA
6.3
/10
Reviewed 134 week(s) ago
Khách sạn khá đông đúc, xô bồ. Buổi tối ở trong phòng vẫn nghe thấy tiếng bật nhạc vinahouse rất to dưới bờ biển, không được riêng tư. Khu ăn sáng rất đông và chen chúc, đồ ăn không ngon. Không có chỗ để xe nên phải gửi xe ở bãi của huyện và đi xe điện về, khá bất tiện.
6 people find it helpful
Diệu T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 136 week(s) ago
I had a great vacation here. Everything was great. The receptionist, bellman at the lobby and housekeeping were all very cooperative and supportive during my stay at the resort. The spa here is extremely wonderful. Minus point: when I bought ice cream at Lan Ha Sky Bar, the staff seemed a bit indifferent.
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10 people find it helpful
Cong T. N.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 166 week(s) ago
Send the car too far. The reception or the tram did not say clearly that the day was 23h when the tram stopped running. 22:54 called to pick up the car from the car park 2km from the Resort, the staff answered after working hours, saying that when they came out to pick up, the attitude to guests right on the car was picked up. Never come back. 4 star hotel but bad in terms of service.
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12 people find it helpful
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