We booked 2 rooms for 5 nights. The rooms are warm and spacious. They provide big cupboard for us to put our jackets, boots, and everything to keep the room looks neat. If we stay here we don’t need to bring lots of clothes because the hotel provide shared washing machine and dryer. And also they provide two warm and nice sleep ware for every room. The location of this hotel is not around the ‘city’ but they provide a very good transport service every hour and it’s free! What make our trip memorable was the amazing support and assistance from the front desk staffs who always ready to give us information about everything we need such as, good restaurants, ski rental, airport transport, transport to other city. What they did was just like erasing all worries we had because this is our first ski trip to niseko. We felt like home. But one thing we didn’t expect was house keeping didn’t do their job very well. And the WiFi only worked well at the first night. They provide the same menu everyday for breakfast, not much variety, such as eggs, hash brown, rice, sausage, cereal, juices and milk. Its enough to make us ready for the day.