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About flyadeal

flyadeal (IATA: F3, ICAO: FAD) is a Saudi Arabian low-cost carrier headquartered at King Abdulaziz International Airport (JED) in Jeddah, Saudi Arabia. Established as a subsidiary of the Saudia Group, flyadeal was created to serve the growing demand for affordable air travel within Saudi Arabia and across the broader region. The airline operates under a no-frills, value-focused model, offering competitive fares while maintaining modern aircraft standards. As a member of the Saudia Group family alongside Saudi Arabian Airlines (Saudia), flyadeal benefits from the group's infrastructure and expertise while maintaining its distinct low-cost identity and operational model.

flyadeal's mission is to make air travel accessible to a wider segment of the Saudi population and international travellers, supporting the Kingdom's Vision 2030 goal of developing a world-class aviation industry. With its growing fleet of modern Airbus aircraft and an expanding network of domestic and international routes, flyadeal has quickly established itself as one of Saudi Arabia's most dynamic budget airlines.

Airline Overview and History

flyadeal's journey from concept to one of Saudi Arabia's fastest-growing airlines is marked by several significant milestones:

• April 2016: Saudia announced the creation of flyadeal as part of its SV 2020 Transformation Strategy, aiming to elevate the group's units to world-class status.
• September 2017: flyadeal secured its Air Operator's Certificate (AOC) on 20 September 2017 and launched commercial operations three days later on 23 September 2017, with its inaugural Jeddah–Riyadh service.
• 2018–2020: The airline rapidly expanded its domestic network, adding routes to major Saudi cities and regional airports including Dammam, Madinah, Abha, Tabuk, and Taif.
• 2022: flyadeal launched international operations, beginning with flights from Dammam to Cairo, Egypt, in June 2022, followed by further international routes to Jordan and additional Egyptian destinations.
• 2025: flyadeal began the year by launching five new routes and expanded into South Asia with debut flights to Karachi, Pakistan from both Riyadh and Jeddah. The airline also introduced seasonal services to Salalah (Oman), Trabzon and Istanbul (Turkey), Baku (Azerbaijan), Tbilisi (Georgia), Sharm El Sheikh (Egypt), and Sarajevo (Bosnia and Herzegovina).
• 2026 and beyond: As of early 2026, flyadeal operates 45 aircraft with firm plans to expand its fleet to 100 aircraft by 2030 and grow its network to over 100 destinations, in alignment with Saudi Arabia's Vision 2030 aviation ambitions.

The airline's primary hub is King Abdulaziz International Airport in Jeddah, with secondary bases at King Khalid International Airport in Riyadh, King Fahd International Airport in Dammam, and Prince Mohammad bin Abdulaziz International Airport in Madinah. This multi-hub strategy enables flyadeal to serve passengers from all major population centres across the Kingdom.

Fleet and Aircraft

flyadeal operates an all-Airbus A320 family fleet, making it one of the most modern and fuel-efficient low-cost carriers in the Middle East. The single-type fleet strategy streamlines maintenance, crew training, and operations — contributing to lower costs that translate into more affordable fares for passengers.

• Airbus A320ceo (Current Engine Option): The classic workhorse of flyadeal's fleet, the A320ceo seats approximately 180 passengers in a single-class economy configuration. These aircraft operate on high-frequency domestic routes across Saudi Arabia.
• Airbus A320neo (New Engine Option): The next-generation A320neo forms the growing backbone of flyadeal's fleet. Equipped with CFM LEAP-1A engines, the A320neo delivers up to 20% fuel savings compared with previous-generation aircraft, enabling lower fares and a reduced environmental footprint. As of early 2026, flyadeal operates 34 A320neo aircraft.

As of early 2026, flyadeal's total fleet stands at 45 aircraft, comprising 11 A320ceo and 34 A320neo units. The airline has also placed its largest-ever order for 51 additional Airbus A320 family aircraft — comprising 12 A320neo and 39 A321neo — with deliveries scheduled to begin in 2027. This order underpins flyadeal's ambitious growth trajectory towards a 100-aircraft fleet by 2030.

All flyadeal aircraft are maintained to rigorous international safety standards. The A320 family's proven global safety record and widespread maintenance support network ensure consistent airworthiness across the entire fleet.

Top Flight Routes

flyadeal connects key cities across Saudi Arabia and is rapidly expanding its international network. For Malaysian travellers, flyadeal provides convenient onward connectivity within Saudi Arabia — particularly for those arriving for Umrah, Hajj, business, or leisure travel.

• Jeddah – Riyadh: flyadeal's flagship route and the busiest domestic air corridor in Saudi Arabia. Multiple daily departures serve business travellers, government officials, and visitors connecting the Kingdom's commercial capital (Jeddah) with its administrative capital (Riyadh). King Abdulaziz International Airport (JED) to King Khalid International Airport (RUH).
• Jeddah – Dammam: Linking the Red Sea coast to Saudi Arabia's oil-rich Eastern Province, this route serves business travellers and residents of Dammam, Dhahran, and Al Khobar visiting the western region.
• Riyadh – Madinah: A high-demand religious tourism route connecting the capital to the holy city of Madinah. Particularly busy during Ramadan and throughout the year for Umrah pilgrims arriving via Riyadh.
• Jeddah – Abha: Connecting the Red Sea hub to the scenic Asir highlands in southwestern Saudi Arabia, this route is popular with leisure travellers seeking cooler temperatures and mountain landscapes.
• Riyadh – Dammam: A high-frequency domestic route serving passengers on the Riyadh–Eastern Province corridor.
• Jeddah – Amman: An international route re-launched in 2025, connecting Jeddah to the Jordanian capital. Popular with both business and leisure travellers between Saudi Arabia and Jordan.
• Riyadh – Karachi: Part of flyadeal's 2025 South Asia expansion, this route serves the large Pakistani community in Saudi Arabia and facilitates travel between the two countries.

Malaysian travellers typically begin their journey to Saudi Arabia via Kuala Lumpur. You can search for Kuala Lumpur to Jeddah flights on Traveloka to plan your trip. From Jeddah, flyadeal provides seamless onward connections to Riyadh, Dammam, Madinah, Abha, and beyond. You may also explore alternative regional gateways such as Kuala Lumpur to Dubai and Kuala Lumpur to Doha as connecting points into the region.

Baggage Allowance and Policies

flyadeal operates a fare-based baggage system. Your checked baggage allowance depends on the fare type you purchase at the time of booking. Understanding the policy in advance helps you avoid unexpected charges at the airport.

Cabin Baggage (Hand Luggage)

• Quantity: 1 piece of cabin baggage per passenger
• Weight limit: Up to 7 kg
• Dimensions: Maximum 55 x 40 x 20 cm
• Additional personal item: A small bag such as a handbag or laptop bag (maximum 40 x 30 x 20 cm) is also permitted in addition to the main cabin bag

Checked Baggage by Fare Type

• fly fare (basic): No free checked baggage is included. Passengers must purchase checked baggage separately before travel or at the airport counter.
• fly+ fare: Includes one checked bag of up to 20 kg. Maximum bag dimensions: 75 x 50 x 35 cm.
• flyMax fare: Includes one checked bag of up to 32 kg. Maximum bag dimensions: 75 x 50 x 35 cm.

Excess Baggage Fees

• Online pre-purchase (recommended): Up to 15 kg costs SAR 65; up to 25 kg costs SAR 105. Advance purchase via Manage Booking on the flyadeal website or app is available up to 2 hours before departure and saves up to 60% compared to airport rates.
• Airport purchase: Up to 15 kg costs SAR 150; up to 25 kg costs SAR 200. Airport rates are significantly higher — advance purchase is strongly recommended.
• Maximum weight per bag: 32 kg. Bags exceeding 32 kg cannot be accepted for safety reasons.
• Oversized baggage: Bags larger than 75 x 50 x 35 cm attract additional fees. The maximum acceptable single-bag dimensions are 140 x 85 x 65 cm.

Prohibited Items

Dangerous goods including flammable liquids and gases, sharp objects, and certain battery-powered devices are subject to civil aviation safety regulations. All carry-on liquids must comply with the standard 100 ml per container rule, carried in a 1-litre transparent resealable bag. Firearms and ammunition require advance declaration and are subject to special handling procedures.

Check-in Guide

flyadeal provides both online and airport counter check-in options. Planning your check-in in advance helps ensure a smooth departure experience.

Online Check-in

• Opens: 48 hours before scheduled departure
• Closes: 75 minutes before scheduled departure
• How to use: Visit the flyadeal website or open the flyadeal app and navigate to the Check-in section. Enter your booking reference and last name to begin. After completing check-in, download or print your boarding pass.
• No hold baggage: If travelling with only a small personal item (no larger than 30 x 20 x 40 cm), you may proceed directly to the boarding gate without visiting the airport counter.

Airport Counter Check-in

• Counter opens: 3 hours before scheduled departure
• Counter closes: 1 hour before scheduled departure
• Boarding gate closes: 30 minutes before scheduled departure
• Hold baggage requirement: Passengers with checked luggage must present at the airport counter at least 1 hour before departure, even if online check-in has been completed.

Passengers who arrive after the check-in deadline or miss the boarding gate closure will not be permitted to travel, and no refund or compensation will be provided for late arrivals.

Real-Time Flight Tracking

Monitor the status of your flyadeal flight in real time using Traveloka's Flight Status tracker, which provides live departure and arrival updates for all flights.

Cabin Classes and In-Flight Experience

flyadeal is a single-class low-cost carrier offering economy class seating across all routes and aircraft types. The cabin experience is designed to be comfortable and efficient for short to medium-haul journeys.

Seating

• All seats are economy class arranged in a 3-3 layout on the Airbus A320 family aircraft.
• Seat pitch is optimised for efficient cabin use consistent with low-cost carrier standards.
• Seat selection is an optional paid add-on, available at the time of booking or via Manage Booking. Passengers who do not pre-select a seat will be assigned one automatically at check-in.

In-Flight Food and Beverages

• flyadeal does not include complimentary meals on any fare type, in line with its low-cost operating model.
• Passengers can pre-order meals at the time of booking, choosing from a halal-certified menu of hot meals, cold snacks, and beverages inspired by Saudi and international cuisines.
• A buy-on-board service is available during all flights for passengers who wish to purchase food and drinks inflight.
• All onboard food and beverage options are halal-certified, in keeping with the airline's operating standards and passenger requirements.

Entertainment

As a low-cost carrier, flyadeal does not operate a dedicated in-flight entertainment (IFE) system. Passengers are encouraged to bring their own personal devices loaded with preferred content for longer journeys.

Passenger Policies and Special Services

flyadeal provides a range of services to support passengers with specific needs, including families travelling with young children, pregnant passengers, and travellers who require additional assistance.

Children and Infants

• Infants (under 2 years): Infants travel on a parent or guardian's lap and require a separate booking entry at the applicable infant fare. Infants do not occupy their own seat.
• Children (2–11 years): Children aged 2 to 11 must travel with an accompanying adult (aged 16 or over) on the same booking.
• Unaccompanied minors (12–15 years): Children aged 12 to 15 may travel unaccompanied. However, flyadeal does not provide dedicated in-airport escort or assistance for unaccompanied minors. Parents and guardians should plan airport transitions accordingly.
• Children under 12: Cannot travel unaccompanied under any circumstances and must be on the same booking as an adult aged 16 or over.

Pregnant Passengers

• Up to 27 weeks: Pregnant passengers may travel without a medical certificate.
• 28 to 32 weeks: A medical certificate signed and stamped by a qualified doctor (not a nurse or midwife) is required to confirm fitness to fly. This must be presented at check-in.
• 33 weeks and beyond: flyadeal does not accept passengers at 33 weeks of gestation or more, for the safety of the mother and unborn child.

Special Assistance

• Wheelchair assistance and support for passengers with reduced mobility or disabilities are available. Requests should be made at the time of booking or at least 48 hours before departure.
• Passengers with special medical requirements — including the use of portable oxygen concentrators or other medical equipment — should contact flyadeal's customer service in advance to confirm arrangements.
• Contact: 920 000 212 (within Saudi Arabia); +966 12 634 6100 (from overseas).

Frequent Flyer Programme

flyadeal currently operates as a low-cost carrier without a standalone frequent flyer loyalty programme of its own. As part of the Saudia Group, passengers may have access to loyalty-related benefits through affiliated programmes depending on the fare and booking channel used. Travellers are advised to visit the official flyadeal website for the latest information on any rewards or loyalty schemes available.

When booking flyadeal tickets on Traveloka, Malaysian travellers earn Traveloka Points on every transaction. These points can be redeemed on future flights, hotels, attractions, and other travel products booked on Traveloka — adding tangible value to every booking made through the platform.

Why Book flyadeal Flights on Traveloka

Traveloka makes it easy for Malaysian travellers to search, compare, and book flyadeal flights with full transparency and a seamless booking experience. Here are the key benefits of booking through Traveloka:

• Prices in Malaysian Ringgit (RM): All fares are displayed in RM, eliminating currency guesswork and making it simple to budget for your trip.
• Malaysian-friendly payment options: Pay securely using Touch 'n Go eWallet, Boost, GrabPay, ShopeePay, Visa and Mastercard credit and debit cards, and online banking — all methods familiar and convenient for Malaysian users.
• Instant e-ticket delivery: Booking confirmation and e-tickets are delivered immediately to your registered email address and accessible in the Traveloka app.
• Manage everything in one place: Add checked baggage, select seats, or modify your booking through Traveloka's My Bookings section without needing to visit the airline website separately.
• 24/7 customer support: Traveloka's support team is available around the clock to assist with booking queries, changes, and cancellations.
• Earn Traveloka Points: Every flyadeal booking earns Traveloka Points, redeemable across flights, hotels, and more.
• Travel insurance add-on: Protect your journey with optional travel insurance available at checkout, covering flight delays, trip cancellations, medical emergencies, and lost baggage.
• No hidden fees: Taxes, surcharges, and applicable service charges are itemised clearly before payment confirmation — no surprises at checkout.

flyadeal Promotions and Deals on Traveloka

Securing affordable flyadeal fares is even easier with Traveloka's suite of savings tools and promotional features tailored to Malaysian travellers.

• Flash sales and limited-time deals: Traveloka regularly features special promotional fares during major campaigns. Check the Traveloka app and website for the latest flyadeal sale offers.
• Price comparison tool: Traveloka's fare comparison feature lets you evaluate flyadeal fares side by side with other airlines operating on the same routes.
• Price Alert: Activate a Price Alert on your chosen flyadeal route and receive a notification when fares drop — enabling you to book at the optimal time.
• Flight and hotel bundles: Combine your flyadeal ticket with a hotel booking on Traveloka to unlock bundle discounts and save on your total travel spend.
• Seasonal promotions: Look out for Traveloka's seasonal campaigns around Hari Raya, school holidays, and year-end travel periods, when flyadeal frequently releases promotional fares on Saudi Arabia routes.
• Traveloka Points redemption: Apply accumulated Traveloka Points towards your flyadeal booking to reduce your out-of-pocket cost.

For Malaysian travellers planning trips to Jeddah for Umrah, business, or leisure, regularly checking Traveloka for flyadeal deals — and booking in advance — can result in meaningful savings on airfare.

How to Book flyadeal Tickets on Traveloka

Booking your flyadeal flight on Traveloka takes just a few minutes. Follow these steps to secure your ticket:

1. Open Traveloka: Launch the Traveloka app on your smartphone or visit www.traveloka.com on your browser.
2. Select Flights: Tap or click on the Flight icon on the home screen.
3. Enter your route: Choose One Way or Round Trip, then enter your departure city and destination. For flyadeal routes within Saudi Arabia, enter the relevant airport — for example, Jeddah (JED), Riyadh (RUH), Dammam (DMM), or Madinah (MED).
4. Choose your travel date: Select your preferred departure date. Use the flexible date view to compare fares across nearby dates and identify the most affordable options.
5. Search for flights: Tap Search to view all available flights. Apply the airline filter and select flyadeal to narrow your results.
6. Select your flyadeal flight: Review available schedules and fare types. Compare the fly, fly+, and flyMax fares based on your baggage needs and cancellation preferences.
7. Add optional extras: Choose your preferred seat, add checked baggage, pre-order meals, or include travel insurance to personalise your booking.
8. Enter passenger details: Fill in the required information for all passengers: full name as shown on passport, date of birth, passport number and expiry date, nationality, and contact details.
9. Select your payment method: Choose from Touch 'n Go eWallet, Boost, GrabPay, ShopeePay, credit card, debit card, or online banking.
10. Confirm and pay: Review your full booking summary, then confirm and complete payment. Your e-ticket will be sent to your registered email address instantly and saved to My Bookings in the Traveloka app.

All your flyadeal bookings can be accessed and managed under My Bookings in the Traveloka app. For assistance at any stage, contact Traveloka's 24/7 customer support through the in-app Help Centre.