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About RusLine

RusLine is a Russian regional airline operating under IATA code 7R and ICAO code RLU, with its callsign RUSLINE AIR. Headquartered at the Omega Plaza business centre in Moscow, Russia, the airline operates primarily from its main hub at Vnukovo International Airport (VKO). Originally founded in 1999 as JSC Aerotex Airlines and based at Sheremetyevo International Airport, the carrier was rebranded to RusLine in March 2013 before relocating its base of operations to Vnukovo.

RusLine specialises in regional scheduled passenger services across Russia, connecting Moscow and St Petersburg with dozens of smaller cities that are not always well served by larger carriers. The airline also operates seasonal holiday charter flights to popular leisure destinations. As a joint-stock company (JSC RusLine), the airline holds a valid Russian Air Operator Certificate and is an IATA member airline, underscoring its compliance with international aviation safety and operational standards.

Airline Overview and History

RusLine has built a reputation as one of Russia's key regional carriers over more than two decades of operations. Here is a timeline of the airline's major milestones:

• 1999 — Founded as JSC Aerotex Airlines, based at Sheremetyevo International Airport in Moscow
• 2007 — Became the first airline in Russia to introduce Canadian-built Bombardier CRJ-100/200 regional jets, setting a new standard for regional aviation efficiency
• April 2010 — Acquired the assets and brand name of bankrupt Air Volga, including six Bombardier CRJ-200 aircraft and Air Volga's base at Volgograd International Airport
• March 2013 — Officially rebranded from Aerotex Airlines to RusLine
• 2013 — Relocated its main hub from Sheremetyevo to Vnukovo International Airport
• 2016 onwards — Expanded its regional network to serve cities across the Urals, northern Russia, and western Siberia
• 2022 — Continued domestic operations following international aviation restrictions on Russian carriers

RusLine's primary hub is Vnukovo International Airport (VKO) in Moscow, one of the three major airports serving the Russian capital. Secondary operational bases include Pulkovo Airport (LED) in St Petersburg and Koltsovo Airport (SVX) in Yekaterinburg. The airline's mission is to provide reliable, comfortable, and affordable regional air connectivity across Russia, bridging the vast distances between the country's cities and remote communities.

Fleet and Aircraft

RusLine operates a fleet of Bombardier CRJ-series regional jets, purpose-built for short to medium-haul routes. The fleet composition includes:

• Bombardier CRJ-100 — A 50-seat regional jet used on shorter domestic routes, offering fuel-efficient performance on sectors of up to 2,000 km
• Bombardier CRJ-200 — An enhanced variant of the CRJ-100 with improved range and performance, also configured for 50 passengers in an all-economy layout

The Bombardier CRJ family is one of the most widely operated regional jet platforms in the world, known for its reliability, low operating costs, and suitability for connecting smaller cities with major hubs. RusLine's CRJ fleet features a 2-2 seating configuration in economy class with a seat pitch of approximately 31 inches (79 cm) and a seat width of 17 inches (43 cm). The fleet currently comprises approximately 4 CRJ-100 and 5 CRJ-200 aircraft.

RusLine maintains its aircraft in accordance with Russian Federal Air Transport Agency (Rosaviatsia) regulations and international maintenance standards. Regular scheduled maintenance checks — including A-checks, C-checks, and heavy maintenance visits — are carried out to ensure the continued airworthiness and safety of the fleet. The airline's engineering team follows manufacturer-recommended maintenance programmes to maximise aircraft reliability and operational dispatch rates.

Top Flight Routes

RusLine serves an extensive domestic network across Russia, connecting Moscow and St Petersburg with regional cities throughout the country. As of early 2026, the airline serves approximately 18 domestic destinations and 1 international destination. Popular routes on the RusLine network include:

• Moscow (VKO) to Syktyvkar — Connecting the Russian capital with the Komi Republic's largest city, popular with business and government travellers
• Moscow (VKO) to Kirov — A key link between Moscow and the Kirov Oblast in central Russia, serving both business and leisure passengers
• Moscow (VKO) to Perm — Serving the major Ural city and gateway to the Perm Krai region with regular scheduled flights
• Moscow (VKO) to Ufa — Connecting Moscow with the capital of Bashkortostan in the southern Urals, a popular route for both corporate and leisure travel
• Moscow (VKO) to Yekaterinburg — Linking Moscow with Russia's fourth-largest city and the unofficial capital of the Urals region
• Moscow (VKO) to Kazan — Connecting Moscow with the capital of Tatarstan, one of Russia's most visited cities
• Moscow (VKO) to Khanty-Mansiysk — Serving the oil-rich Khanty-Mansi Autonomous Okrug in western Siberia
• St Petersburg (LED) to Kotlas — A recently renewed route linking Russia's cultural capital with the northern city of Kotlas in the Arkhangelsk Oblast
• Moscow (VKO) to Naryan-Mar — Serving the remote Arctic city in the Nenets Autonomous Okrug, an important link for communities in Russia's far north
• Moscow (VKO) to Salekhard — Connecting the capital with the administrative centre of the Yamalo-Nenets Autonomous Okrug, located on the Arctic Circle

For Malaysian travellers interested in visiting Russia, Traveloka offers convenient flight options to major Russian gateway cities. You can explore the following popular routes from Kuala Lumpur and connect onward to RusLine's domestic network:

• Kuala Lumpur to Moscow — Gateway to Russia's capital and RusLine's main hub at Vnukovo Airport
• Kuala Lumpur to St Petersburg — Access to RusLine's secondary hub for onward connections to northern Russia

From Moscow or St Petersburg, travellers can connect to RusLine's regional network to reach smaller Russian cities not served by direct international flights. Check Traveloka for the latest available routes, schedules, and real-time pricing.

Baggage Allowance and Policies

RusLine's baggage policy varies by fare group. Understanding the rules before you fly helps you pack efficiently and avoid extra charges at the airport.

Cabin Baggage (Hand Luggage)

• Weight limit: 5 kg per passenger (applies to all fare groups)
• Maximum dimensions: 55 x 40 x 20 cm (not exceeding 115 cm in the sum of three dimensions)
• Additional carry-on: One personal item such as a handbag, laptop bag, overcoat, umbrella, or reading material is permitted free of charge

Checked Baggage

• Special and Light fares: No free checked baggage included — passengers must purchase checked baggage separately if needed
• Classic and Optimum fares: Two pieces of checked baggage, each weighing up to 23 kg
• Premium fare: One piece of checked baggage weighing up to 32 kg
• Maximum dimensions per piece: The sum of three dimensions (length + width + height) must not exceed 203 cm

Excess and Overweight Baggage

Passengers who need to carry baggage beyond their fare group's free allowance can purchase excess baggage at published rates. Fees are calculated based on the route and weight, with rates available on the RusLine website and booking system. For current excess baggage rates on your specific route, contact the airline's helpdesk at +7 (495) 933-23-33. Pre-purchasing extra baggage allowance online is typically more cost-effective than paying at the airport counter on the day of travel.

Prohibited and Restricted Items

• Flammable liquids, gases, explosives, and corrosive substances are strictly prohibited in both cabin and checked baggage
• Sharp objects, tools, and sporting equipment must be packed in checked baggage only
• Lithium batteries, power banks, and electronic cigarettes must be carried in cabin baggage only
• Oversized or special items such as sports equipment, musical instruments, surfboards, or bicycles require advance arrangement with the airline
• Oxygen cylinders are not permitted in either cabin or checked baggage

Check-in Guide

Airport Counter Check-in

RusLine offers airport counter check-in at all departure airports across its network. Recommended arrival times before your scheduled departure:

• Domestic flights: At least 2 hours before departure
• International flights: At least 3 hours before departure

Check-in counters close 40 minutes before the scheduled departure time. At the counter, ground staff will verify your identity, issue your boarding pass, tag and accept your checked baggage, and direct you to the departure gate. Arriving early is strongly recommended during peak travel periods such as Russian national holidays, school holiday breaks, and long weekends.

Online Check-in

• Opens: 36 hours before the scheduled departure time
• Closes: 1 hour 30 minutes before the scheduled departure time

During online check-in on the RusLine website, passengers can select their preferred seat on board and receive an electronic boarding pass featuring a QR code. You can board the aircraft directly using this QR code on your mobile device. If you are unable to print your boarding pass at home, this service is available at the airport, but no later than 40 minutes before departure.

Please note that it takes approximately 40 minutes for your booking data to be uploaded to the check-in system after your ticket has been purchased and issued. Plan your online check-in timing accordingly to avoid any delays. For international flights, you will also need to input your visa information during the online check-in process.

Cabin Classes and In-Flight Experience

Economy Class

RusLine operates an all-economy cabin configuration on its Bombardier CRJ fleet. The CRJ-100 and CRJ-200 aircraft feature 50 seats arranged in a 2-2 layout, meaning every passenger has either a window or aisle seat — there are no middle seats on any RusLine flight. Key cabin features include:

• Seat pitch: Approximately 31 inches (79 cm), providing adequate legroom for regional flights
• Seat width: 17 inches (43 cm)
• Overhead bins: Available for cabin baggage storage
• Flight duration: Most routes range from 1 to 4 hours, making the economy configuration comfortable for the sector lengths served

Fare Groups and Service Tiers

RusLine offers five fare groups — Special, Light, Classic, Optimum, and Premium — each with different inclusions and flexibility levels. While the cabin is uniformly economy class, fare groups differ in the following areas:

• Baggage allowance: Ranges from no checked baggage (Special/Light) to generous allowances (Classic/Optimum/Premium)
• Ticket changes: Premium and Optimum fares allow flexible changes, while Special and Light fares may have restrictions
• Refundability: Premium fares are refundable; Light and Special fares are generally non-refundable
• Seat selection: Available during online check-in for all fare groups

In-Flight Service

RusLine provides a standard in-flight service appropriate for regional flights across Russia. Depending on the route distance and flight duration, passengers may receive complimentary snacks and beverages. On longer routes exceeding two hours, a light meal service may be offered. The cabin crew is trained to provide professional, attentive, and friendly service throughout the flight, assisting passengers with any needs or requests during the journey.

Passenger Policies and Special Services

Travelling with Children and Infants

• Children (2–12 years): Must be accompanied by at least one adult passenger and require their own seat and ticket at the applicable child fare
• Infants (under 2 years): May travel seated on an accompanying adult's lap with a reduced infant fare; no separate seat is required
• Required documents: A valid birth certificate or passport is required for all child and infant passengers on every flight
• Strollers: Strollers and car seats can typically be checked at the boarding gate free of charge

Pregnant Passengers

• Passengers in early to mid stages of pregnancy may fly without restriction
• Single pregnancy at 36 weeks or more: Not accepted for travel by RusLine
• Multiple pregnancy at 32 weeks or more: Not accepted for travel by RusLine
• A medical fitness-to-fly certificate issued by a qualified doctor may be required for passengers in later stages of pregnancy — it is recommended to carry this document when travelling after 28 weeks

Passengers Requiring Special Assistance

RusLine provides dedicated assistance for passengers with reduced mobility, visual or hearing impairments, medical conditions, or other special needs. Available services include:

• Wheelchair assistance from check-in counter through boarding and disembarkation
• Priority seating arrangements near exits or lavatories as needed
• Trained cabin crew assistance during the flight for passengers who require support
• Assistance with boarding and deplaning via mobile stairs or jet bridge

Passengers who require medical equipment on board — such as portable oxygen concentrators, mobility aids, or other devices — should notify the airline at least 48 hours before departure to ensure proper arrangements are made.

Unaccompanied Minors

RusLine offers an unaccompanied minor service for children travelling without an adult companion. Parents or guardians must complete the required documentation and ensure a designated responsible adult is present at both the departure and arrival airports to hand over and receive the child. Contact the airline directly to confirm age eligibility, applicable fees, and specific procedures for your route.

Reschedule, Cancellation, and Refund Policy

Rescheduling Flights

To reschedule a RusLine flight booked through Traveloka, follow these steps:

• Open the Traveloka app or website and navigate to My Booking
• Select the RusLine flight booking you wish to modify
• Choose the reschedule option and select a new date or flight
• Pay any applicable fare differences or rescheduling fees

Rescheduling conditions depend on your fare group. Premium and Optimum fares generally offer greater flexibility with lower or waived change fees, while Special and Light fares may have stricter conditions, higher fees, or may not permit changes at all. Always check the fare rules attached to your booking before requesting a change.

Cancellations and Refunds

Refund eligibility varies by fare group:

• Premium fare: Eligible for a full or near-full refund with minimal or no cancellation penalty
• Optimum and Classic fares: Partial refund available, subject to a cancellation fee deducted from the refund amount
• Light and Special fares: Generally non-refundable; in some cases, the ticket value may be converted into travel credit for future bookings with RusLine

For involuntary cancellations — where the flight is cancelled by the airline due to operational reasons — passengers are entitled to a full refund or rebooking on the next available flight at no additional cost. To request a cancellation or refund, visit your booking details on Traveloka and follow the guided process. Refund processing typically takes 7 to 30 business days depending on the original payment method used.

Why Book RusLine Flights on Traveloka

Booking RusLine flights through Traveloka gives Malaysian travellers access to a range of benefits that make planning your trip to Russia easier and more affordable:

• Competitive pricing — Access exclusive deals and promotional fares on RusLine flights and connecting itineraries to Russia
• Easy comparison — Sort and filter flights by price, departure time, total duration, and number of stops to find the best option for your schedule and budget
• Flexible payment — Pay using credit or debit cards, bank transfers, Touch 'n Go eWallet, Boost, GrabPay, ShopeePay, or convenient instalment plans
• Instant e-ticket — Receive your booking confirmation immediately via email and the Traveloka app, with no waiting or physical ticket collection required
• 24/7 customer support — Traveloka's multilingual support team is available around the clock to assist with booking issues, changes, cancellations, or travel queries
• Loyalty rewards — Earn Traveloka Points on every booking, enjoy cashback offers, and access member-exclusive promotions and flash sales
• All-in-one travel platform — Book flights, hotels, airport transfers, and travel insurance all in one place for a seamless and convenient travel planning experience

Tips for Finding Cheap Flights on Traveloka

Follow these practical strategies to secure the best fares when booking RusLine flights or connecting flights to Russia on Traveloka:

• Book early — Flight prices generally increase closer to the departure date, so book as far in advance as possible for the lowest fares
• Be flexible with dates — Use Traveloka's fare calendar feature to compare prices across different travel dates and identify the cheapest days to fly
• Fly midweek — Flights departing on Tuesdays and Wednesdays tend to be cheaper than weekend departures on Fridays and Sundays
• Set Price Alerts — Activate price notifications on Traveloka to be alerted instantly when fares drop on your preferred route to Russia
• Check promotions regularly — Visit Traveloka's promotions page frequently for flash sales, seasonal discounts, and exclusive promo codes that can significantly reduce your fare
• Travel off-peak — Avoid peak travel periods such as school holidays, Russian national holidays (New Year, May holidays), and summer peak season for lower fares
• Bundle your trip — Book flights and hotels together on Traveloka to unlock additional bundle savings on your overall travel cost
• Choose a lighter fare — If you are travelling with minimal baggage, select a Light or Special fare to save on the base ticket price and purchase add-ons only as needed

How to Book Flight Tickets on Traveloka

Follow these simple steps to book your RusLine flight or connecting flight to Russia on Traveloka:

1. Visit traveloka.com or open the Traveloka app on your mobile device and tap the Flights section
2. Enter your departure city (e.g., Kuala Lumpur) and your destination city in Russia (e.g., Moscow)
3. Select your preferred travel dates and specify the number of passengers travelling
4. Tap the search button to view all available flights, including multi-stop options with RusLine connections
5. Sort results by price, departure time, or total travel time and select your preferred flight itinerary
6. Enter passenger details for each traveller — full name as shown on passport, date of birth, nationality, and contact information
7. Add optional extras such as additional baggage, seat selection, travel insurance, or airport transfers
8. Review your complete booking summary, including the total fare, applicable taxes, and any selected add-ons
9. Choose your preferred payment method — credit or debit card, bank transfer, Touch 'n Go eWallet, Boost, GrabPay, ShopeePay, or instalment plan — and complete the payment securely
10. Receive your e-ticket instantly via email and the Traveloka app — save or print it for reference at the airport, and you are all set to fly