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About Shirak Avia

Shirak Avia LLC is an Armenian airline headquartered in Yerevan, Armenia, operating from Zvartnots International Airport (EVN). Founded in 2019, the carrier holds IATA code 5G and ICAO code SHS. Shirak Avia received its Air Operator's Certificate (AM AOC 072) from Armenia's Civil Aviation Committee in January 2021 and obtained its Regular Commercial Air Services Certificate (No. 04) in October 2021, authorising scheduled passenger services on multiple routes.

The airline primarily connects Armenia with cities across Russia and the South Caucasus region. Operating as a limited liability company under Armenian law, Shirak Avia is led by Director Levon Karamyan and employs experienced aviation professionals dedicated to providing safe and reliable regional air transport. The airline's official office is located at 30 Isahak Gasparyan Street, Yerevan 0042, Armenia.

Airline Overview and History

Shirak Avia has grown steadily since its establishment, building a network of routes connecting Armenia with key international destinations. Below is a timeline of the airline's major milestones:

• 2019: Shirak Avia LLC was officially registered as a limited liability company in the Republic of Armenia on 9 October 2019 (public service number 29.110.1095773).
• January 2021: The airline obtained its Air Operator's Certificate (AM AOC 072) from Armenia's Civil Aviation Committee, marking its transition to a fully certified air carrier.
• October 2021: Shirak Avia received Regular Commercial Air Services Certificate No. 04, authorising scheduled flights on 12 routes from Yerevan Zvartnots and Gyumri Shirak airports to six Russian cities.
• 2022: The airline was assigned IATA designator code 5G and accounting/baggage code 740, enabling integration with global reservation systems.
• 20 June 2022: Shirak Avia operated its inaugural scheduled flight from Yerevan to Moscow Vnukovo International Airport, marking the start of regular commercial services.
• 25 June 2023: Launched seasonal service to Sochi, expanding its Russian network to include the popular Black Sea resort destination.
• May 2025: Added routes to Krasnoyarsk and Saratov, further extending its coverage across Russia.
• November 2024: Expanded the fleet with the addition of a Boeing 737-800 aircraft, leased through CSDS Aircraft Sales and Leasing.

Shirak Avia operates from two hub airports in Armenia: Zvartnots International Airport in Yerevan and Shirak Airport in Gyumri. The airline's leadership team comprises seasoned aviation professionals focused on providing dependable regional connectivity between Armenia and neighbouring countries.

Fleet and Aircraft

Shirak Avia operates an all-Boeing fleet of narrow-body aircraft suited for short-to-medium-haul regional routes. The current fleet comprises three aircraft:

• Boeing 737-500 (EK-SHA): A classic narrow-body jet configured with 131 economy-class seats. This aircraft type is well-suited for the airline's regional routes with a range of approximately 3,000 kilometres.
• Boeing 737-500 (EK-SHC): A second 737-500 in the same single-class economy configuration, providing additional capacity on high-demand routes.
• Boeing 737-800 (EK-SHD): Added to the fleet in November 2024 via CSDS Aircraft Sales and Leasing, this next-generation narrow-body aircraft offers improved fuel efficiency, greater range, and enhanced passenger comfort compared to the 737 Classic series.

The Boeing 737-500 aircraft feature a seat pitch of 30 to 32 inches (76 to 81 cm) and a seat width of 17.5 inches (44.5 cm), providing a comfortable economy-class experience on flights typically lasting two to four hours. The airline maintains its fleet in accordance with Armenian civil aviation regulations and international safety standards.

Top Flight Routes

Shirak Avia serves destinations across Russia and the South Caucasus from its bases in Yerevan and Gyumri. Here are some of the airline's most popular routes:

• Yerevan to Moscow: The airline's flagship route connecting Armenia's capital with Russia's largest city. Flights operate to Moscow Vnukovo Airport (VKO), offering convenient access to the greater Moscow area. Search for Yerevan to Moscow flights on Traveloka.
• Yerevan to Tbilisi: A short hop between the Armenian and Georgian capitals, ideal for business travellers and tourists exploring the Caucasus region. Find Yerevan to Tbilisi flights on Traveloka.
• Yerevan to Nizhny Novgorod: Connecting Armenia with one of Russia's major industrial and cultural centres on the Volga River.
• Yerevan to Ufa: Providing direct links between Yerevan and the capital of Bashkortostan in Russia's Ural region.
• Yerevan to Krasnoyarsk: A long-haul route connecting Armenia with Siberia's largest city, launched in May 2025.
• Yerevan to Saratov: Linking Yerevan with this historic Volga River city, also launched in May 2025.
• Gyumri to Moscow: Connecting Armenia's second-largest city directly with Moscow, providing convenient service for residents of northern Armenia.

For travellers in Malaysia looking to explore Armenia and the Caucasus region, you can search for connecting flights from Kuala Lumpur to Yerevan or Kuala Lumpur to Tbilisi on Traveloka to find the best fares and itineraries.

Baggage Allowance and Policies

Shirak Avia provides a straightforward baggage policy for all passengers. Below is a summary of the airline's baggage allowances:

Cabin Baggage

• Weight limit: 7 kg maximum
• Dimensions: 55 x 40 x 20 cm maximum
• Items allowed: One piece of hand luggage per passenger

Checked Baggage

• Standard allowance: 25 kg per passenger
• Maximum dimensions: Total combined length, height, and width must not exceed 203 cm
• Children (2 to 12 years): Same allowance as adults — 25 kg checked baggage and 7 kg cabin baggage
• Infants (under 2 years, no seat): 10 kg of checked baggage free of charge

Excess Baggage

• Fee: EUR 4 per additional kilogram (or equivalent in local currency)
• Purchase options: During booking, via the Manage Booking service on the airline's website, during online check-in, or at the airport/airline office

Prohibited Items

Passengers must not carry flammable liquids, explosives, compressed gases, toxic substances, or other dangerous goods in either cabin or checked baggage. Sharp objects such as knives and scissors must be placed in checked luggage. Lithium batteries exceeding 160 Wh are not permitted on board. Always check the airline's official guidelines before packing.

Check-in Guide

Shirak Avia offers two methods for passengers to check in before their flight:

Online Check-in

• Opens: 24 hours before scheduled departure
• Closes: 3 hours before scheduled departure
• How to access: Visit the Shirak Avia website and navigate to the online check-in section. Enter your booking reference and last name to begin the process.
• Cost: Free of charge

Airport Check-in

• Recommended arrival: At least 2 hours before departure to allow sufficient time for check-in, security screening, and boarding
• Check-in counters: Available at Zvartnots International Airport (Yerevan) and Shirak Airport (Gyumri), as well as at destination airports
• Cost: Free of charge

You can also track your Shirak Avia flight status using the Traveloka Flight Status page for real-time departure and arrival updates.

Cabin Classes and In-Flight Experience

Shirak Avia operates a single-class cabin configuration across its entire fleet, offering economy class on all flights.

Economy Class

• Seat pitch: 30 to 32 inches (76 to 81 cm)
• Seat width: 17.5 inches (44.5 cm)
• Seat recline: Approximately 3 inches
• Configuration: 131 seats on Boeing 737-500 aircraft in a 3-3 layout

In-Flight Services

As a regional carrier focused on short-to-medium-haul routes, Shirak Avia provides essential in-flight services. The aircraft are equipped with standard galley and lavatory facilities. Flight durations on most routes range from approximately two to four hours. Passengers are advised to bring their own snacks and entertainment for the journey, as in-flight entertainment systems are not available on the Boeing 737 Classic aircraft.

Passenger Policies and Special Services

Shirak Avia accommodates a range of passenger needs with the following policies:

Children and Infants

• Infants (under 2 years): May travel on an adult's lap without a separate seat. Entitled to 10 kg of free checked baggage. An infant seatbelt is provided during the flight.
• Infants with a seat (2 years old): Receive the same baggage allowance as adult passengers.
• Children (2 to 12 years): Must have their own seat and receive the full adult baggage allowance of 25 kg checked and 7 kg cabin baggage.

Pregnant Passengers

Shirak Avia has specific policies for expectant mothers. Pregnant passengers are advised to consult with their healthcare provider before flying and may be required to present a medical certificate confirming fitness to travel, particularly in the later stages of pregnancy. Contact the airline directly at info@shirakavia.am or call +374 (11) 737-757 for the latest requirements based on your stage of pregnancy.

Special Assistance

The airline provides assistance for passengers with reduced mobility, wheelchair users, and those requiring medical equipment. Requests for special assistance should be made at least 48 hours before departure by contacting the airline's customer service team. The airline accommodates service animals and can arrange assistance at the airport for boarding, deplaning, and transfers.

Pet Transportation

Shirak Avia permits the transportation of pets on its flights. Passengers wishing to travel with animals should contact the airline in advance to confirm availability and requirements, including appropriate carriers and documentation for the animal.

Unaccompanied Minors

Policies for unaccompanied minor travel are available upon request. Parents or guardians should contact Shirak Avia directly to arrange supervision and documentation for children travelling without an accompanying adult.

Frequent Flyer Programme

Shirak Avia does not currently operate a dedicated frequent flyer or loyalty rewards programme. As a regional carrier with a focused route network, the airline prioritises competitive pricing and reliable service. Passengers looking to earn travel rewards can take advantage of Traveloka's own loyalty features and promotional offers when booking Shirak Avia flights through the Traveloka platform. Check the Traveloka app or website regularly for points-earning opportunities and exclusive member deals.

Why Book Shirak Avia Flights on Traveloka

Traveloka makes it easy and convenient to book Shirak Avia flights with a range of benefits designed for Malaysian travellers:

• Competitive fares: Compare Shirak Avia ticket prices alongside other airlines to find the best deals on flights to Armenia and beyond.
• Flexible payment options: Pay using credit or debit cards, online banking, or popular Malaysian e-wallets including Touch 'n Go, Boost, GrabPay, and ShopeePay.
• Instant e-ticket: Receive your electronic ticket immediately after booking — no need to visit a physical counter.
• 24/7 customer support: Access round-the-clock assistance from Traveloka's multilingual support team for any booking queries or changes.
• Price alerts: Set up fare notifications to be alerted when Shirak Avia flight prices drop on your preferred routes.
• Bundled deals: Combine your flights with hotel bookings or travel insurance for additional savings on your trip to the Caucasus.
• Secure transactions: Book with confidence knowing that Traveloka uses advanced encryption to protect your payment information.

Shirak Avia Promotions and Deals on Traveloka

Traveloka regularly features promotions and exclusive deals on Shirak Avia flights. Here are some ways to save on your next booking:

• Seasonal sales: Look out for special fare promotions during major travel seasons, holidays, and festive periods.
• Flash deals: Traveloka occasionally offers limited-time flash sales with significantly reduced fares on selected routes.
• Promo codes: Check the Traveloka app and website for exclusive voucher codes that can be applied at checkout for additional discounts.
• Bundle and save: Book a flight-plus-hotel package to enjoy combined discounts on your trip to Yerevan, Tbilisi, or Moscow.
• E-wallet cashback: Pay with Touch 'n Go, Boost, GrabPay, or ShopeePay to earn cashback and rewards on your flight purchase.

Visit the Traveloka promotions page regularly or enable push notifications on the Traveloka app to stay updated on the latest Shirak Avia deals and never miss a great fare.

How to Book Shirak Avia Tickets on Traveloka

Booking Shirak Avia flights on Traveloka is quick and straightforward. Follow these simple steps:

1. Visit Traveloka: Open the Traveloka app on your mobile device or go to traveloka.com/en-my on your web browser.
2. Select Flights: Tap or click on the Flights section from the homepage.
3. Enter trip details: Choose your departure city (e.g., Kuala Lumpur), destination (e.g., Yerevan), travel dates, number of passengers, and cabin class.
4. Search flights: Click the Search button to view all available flights, including Shirak Avia options and connecting itineraries.
5. Compare and select: Review flight times, durations, layovers, and prices. Use filters to sort by price, departure time, or number of stops. Select your preferred Shirak Avia flight.
6. Enter passenger details: Fill in the required information for all travellers, including full names (as per passport), dates of birth, and passport numbers for international flights.
7. Choose add-ons: Optionally add travel insurance, extra baggage, or seat selection if available.
8. Select payment method: Choose from credit or debit cards, online banking, or e-wallets such as Touch 'n Go, Boost, GrabPay, or ShopeePay.
9. Complete payment: Review your booking summary and confirm payment. Your e-ticket will be sent to your registered email address and will also be available in the My Booking section of your Traveloka account.
10. Manage your booking: Use the Traveloka app or website to view your itinerary, check flight status, or make changes to your booking at any time.

Start searching for Shirak Avia flights on Traveloka today and discover affordable fares to Armenia and destinations across the Caucasus and Russia.