歇尔顿酒店

Other than a traumatic pick up experience with the hotels driver which i was charged via email confirmation, the hotel was okay. I wont go into details on what happened as the hotel apolagised for my experience. On the last day i paid for a night stay on Sunday 14th September 2025 to which the colleague of a worker called Bellamy told me i would have to pay a certain amount. I informed him i had paid for the previous days booked a different price. He informed me he would give me the change later on but he didn't. I chased this up with staff as the guy didnt turn up to work but was told that he hadnt left anything. Also, i asked the restaurant staff if they do food service and one of the staff told me those. Fortunately, the other staff brought my food to me for free. The hotel is clean however, the constant need to con my money from some of staff put me off continuing my stay. A main concern was the lack of english speaking staff which really shocked and frustrated me as staff would continuously laugh at me. Papy, Bellamy and Chris were the only staff who really made the effort to make me feel comfortable.

Es ist gut leider nur zu wieviele Mücken

Beside the noise because it’s located on a busy street, everything else was perfect. We had a great time.

The stuff were very nice, unfortunately I got sick during the trip and one of the employees Tegra made sure I had a ginger tea which helped me. This hotel is very clean inside and all employees are ver professional.

Das Hotel liegt mitten in der Stadt was sehr gut ist . Ich würde es auf einer Skala von 1 bis 10 mit einer 7 bewerten. Die Umgebung ist sehr gut, allerdings ist es morgens recht laut, da die Straße stark befahren ist. Abgesehen davon war alles in Ordnung.

Mücken in Zimmer

Great location, friendly staff, overall nice hotel.

Staff were supportive and friendly. Road work was going on around the hotel, so access to the hotel was not smooth.

Hotel is inaccessible due to road construction being done in front of the hotel. Canalisation leak, with smelly water floading the road. Also a large high rise building in construction behind the hotel, as result hotel is surrounded by noise night all day. Would not recommend staying there for the next months. Staff is friendly

I m so happy to there

Globalement bien

Poor communication

Due to my flight being missed i booked this hotel and upon arriving in the hotel , the receptionist did not explain much i had to prompts him !! upon arriving in my room they were cockroaches on the wall living their best life . Housekeeping was excellent however breakfast selection was not vast , very limited and there was a call called Joel K and he worked in the restaurant He was the worst it’s like he was forced to work , never greeted customer instead give me a look like i was dirt . However the older server who use to make me Hot chocolate was amazing . This is hotel isn’t 5 or 4 * however i would say a good 3* and the location is also central ish . It’s expensive for what you get but then remember you are in Congo !

We arrived and there were no rooms. Reception said they had sent a cancellation via Expedia, but we never received it (and me getting asked to review the stay shows it was not sent). They offered little to no help to find another hotel (and it was 11pm!). Gladly the receptionist of the hotel next door helped us by phoning other hotels in the area.

Selton is a very clean hotel, super cleaning services and rooms. However, the welcome staff provide confusions information, you pay double room but items in the room not aligned accordingly, you ask for a service one staff refuses another serves you kindly! This is crazy. The hotel would be even better if they thought of gym and pool.

I enjoyed this hotel, thank you so much.

I booked a rom for USD 114 but at the end I was charged USD 150 !!

Good hotel but dirty neighbourhood.

Pleasant

洗面台蛇口から出て来た水が茶色く濁っている事が度々有りました。また蚊が沢山室内に入って来て夜は寝られない日が有りました。ホテル自体や部屋は清潔で無料朝食もおいしかったです。部屋付き冷蔵庫の設定温度が高く飲み物が良く冷えない。9時過ぎに部屋掃除の問い合わせノック必ず有ります