InterContinental Hotels MELBOURNE by IHG, an IHG Hotel

Old buildung without hot water, broken curtain, broken mattress and without double layer window heard everything loud & clear on street especially morning dump truck and tram

Everything was great except waited for more than 1 hour after checking time 3pm.

During my stay, the room service responsive is slow and often been missed. Also, during the stay we’ve minor rashes and spreading slowly. When we checked out and way home to see doctors it’s confirmed lice bite it’s all over my daughters both feets and arm and also my thigh. It’s a huge disappointment towards a 5 star hotel in melbs disregard everything we still curing for the aftermath of the damage

因為在市中心，所以選擇此旅館。一切都不錯，就只有電梯剛好在CHECK OUT時壞了，早餐有點單調。

They allow us to early check in at 10am and we really appreciate it because we are exhausted at that time.

酒店離車站大約十分鐘步程。某些酒店房間有露台。

good location even though the room is a bit old....

ok

Making up room service unsatisfactory. Bath room water pressure too low. Breakfast food variety too little. No reasonable view from the room.

Rooms were very clean and well maintained. Pillows were great but the mattress is not the most comfortable I have slept in. Overall beautiful property and in a good area where almost everything is within walking distance or with transport near by. Great welcome from Jason at reception

Everything was excellent - staff and facilities

Nice hotel Clean Great staff

Service and staff was exceptional. Breakfast was a great experience. Nice business atmosphere.

Rooms were quite sparse and small.

Well priced for location and size of room but standards are slipping in small ways. The details matter at high end hotels and I’d rate the Rialto about the same as a Hilton. Tired, in need of refurbishment and mostly clean.

Overall it was good One time didn’t vacuum and room need it Staff and breakfast was very good

Excellent team that works there. All of them

Well suited for public transport around Melb. Accessible, spacious accommodation.

The staff are wonderful, always the same team, remember you and what you like, fabulous

立地がいいのと、館内がとても静かである。スタッフはその人も気さくに接してくれる。