InterContinental Hotels MELBOURNE by IHG

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최고!!!!!!!!!!!!

Seemed to be poor management. Requests for room to be serviced ignored (twice). Restaurants problems. A wine delivered from a bottle filled up with water (quickly apologized). Food very disappointing. Only reliable service from the concierge - helpful and effective (ONLY ones used by the end). Perhaps the worst high level hotel experienced in last 20nyears. Sad.

窓からの眺めは期待しない方が良い。

Friendly staff

Everything was great and we especially liked the fact there was a speedy checkout option

I have been charged by your platform as well as the hotel. This is not professional.

Staff sensational.

Great family room and the service was exceptional! Highly recommend.

Great Hotel close to shops great staff

Aaron at front desk was very helpful. Rooms were very clean. Beds were very comfortable.

Loved the room. The desk was excellent and the bathroom was modern and beautiful.

Très belle chambre. Lounge premium très utile.

My room was not made up, nor was my mini bar restocked after request. my room had neither milk nor a teaspoon My a la carte breakfast was cold. I was charged for 'complementary printing' Each time I communicated, I was met with justification rather then corrective action

I always stay here whenever I am in Melbourne. A great quality hotel in a really good location. Rooms are great and the breakfast buffet is of high quality. Having said that, having one person on reception on a Friday evening which is a key check in time meant a longer than acceptable wait for a 5 star property of this calibre. The hotel was extra busy due to the football finals… the breakfast staff struggled a little with keeping the food options stocked. While disappointing neither of these would stop me from staying there again.

Too many hidden charges. Far too many. MOST expensive hotel I have ever stayed in with bare services. NOT a luxury hotel at all. Way overpriced for an average hotel room. Many details overlooked very poorly - fridge not turned on. No air-conditioning turned on. Mini bar barely stocked. Will never stay here again despite the amazing staff. Feel financially violated at best. DO NOT recommend at all unless you like throwing away hard earned money.

The property was in close proximity to the sites.

Was excited to stay at this hotel but the service regarding check in was extremely disappointing! Staff at check in had zero personality and we’re not understanding at all. Was not able to check in until an hour after the actual check in time of 3 pm as I kept getting told the room was still being cleaned from when I first asked about 2.30. There was no action taken to hurry up the process until I got very annoyed. Luckily, the room was very clean.

Loved the friendliness of the staff, courteous and professional. Beautiful hotel, at a very reasonable rate.