Check in is at a different location.
Although I booked & paid for parking, apparently, none was available at the actual property. Only managed to secure when advised of mobility issues requiring close proximity, hence booking car park! (We noticed multiple available parks the day of check in, later that evening and again when checking out.)
$150 bond taken when not listed anywhere in their T’s & C’s (at time of booking) with customer service rep stating it is released immediately on checkout. A week later and still not reimbursed yet charged again for parking.
Check in staff member was quite rude and condescending. I have brought this up with management directly.
Rooms are very small. Not able to eat in room as only place to do so is on the bed.
All in all, clean and tidy, but will not stay again.