雷洁斯新堡酒店

Lovely and helpful staff Arrived early but every effort made to find us a room

Very clean room, with all we required. The staff are very friendly and helpful. We had Happy Hour drinks and a nice meal. The outside dining/drinks area is lovely with heaters and water views. Would have loved a swim in the pool if it hadn’t been winter!

Nice hotel and friendly staff

The location is great only 2 mins from light rail. It’s a walking distance to Honeysuckle and restaurants.

I love staying here when in Newcastle. The location on the waterfront but close to city restaurants is perfect. The rooms ( suites) are the best layout I have encountered, with a kitchen bench and sink, comfortable sofa and desk opening up to a well appointed bedroom with plenty of room for bags and a large en-suite with lots of bench space to hold all your bits and pieces so they don’t get lost or left behind.

Pleasant room, very quiet, harbour views, nice walking paths alongside harbour. Only downside was shower in the bath which is dodgy for aging limbs. I take my own non-slip mat which helps me avoid slipping.

We were checked in by Kiara who was very welcoming and professional. All the staff from bar to housekeeping were friendly and helpful seeing it was our first trip to Newcastle. The room was spotless. Highly recommend Rydges to others to experience a great start to your holiday. Liz and Ian suite 209

Great location on the waters edge close to restaurants and bars

Customer service was great, location was great, rooms were standard. Sofa bed was mouldy and dirty

Great location and overall a decent stay. Nothing fancy but clean and updated rooms. The hallways and stairs could use a more frequent vaccum :) The basement parking has EV chargers (paid) which is great.

Room was clean but we got a room to sleep 4 as we had our kids, it had a sofa bed which we had to make ourselves, it was extremely uncomfortable. Did not come with extra pillows we had a massive day out so got room service for dinner burgers and fries paid over $120 for the food it took 45minutes to arrive yet the fries where really cold and someone must of dropped the salt in as they were inedibley salty and burgers where very very cold we complained and told them we where starving to which staff said they will send someone up to come and collect it he came 5 minutes later and was stone silent did not apologise did not offer to make more food or what else they could do to make us more comfortable just took it and ran. I want back 40 minutes later as I assumed that because they suggested to take our food away right away that they would test it and make us more but no he said he didn’t realise we wanted it re made. I said fine look just send a refund. And I’ll go get kfc. The next morning went down to buffet breakfast hoping for at least a decent breakfast but no again food was cold and not fresh. They didn’t even include coffee as had to order the barista coffee which was $8 each. All up breakfast was $130 and again not worth it what so ever. We had stayed here before and it was great but now I am really not sure if I would again.

The hotel was generally very good. The staff were helpful and quick to respond. The breakfast was nice with a great view over the harbour. Our room looked out over the harbour - worth the extra money if you like watching the goings on of a busy port. And it’s well located for dining, shopping etc. The only downside was the room was a little tired and dated, showing signs of wear and tear - a few dents and scratches here and there, a window sill with signs of water damage, the shower was the type where you stand in the bath etc. The hotel had signs up, advertising that the rooms were getting a make-over, but ours hasn’t had that. Hence four stars instead of five. Also, the only parking options provided by the hotel was $35 per day valet parking. There are small car parks nearby, but they required sign-up to an app and it wasn’t clear what price they were, so we just used the valet parking - something to keep in mind when calculating the cost of the room if you arrive by car.

Clean room, friendly staff and a great little getaway!

Didn't have breakfast

Great location, clean bright and airy.

Very friendly and helpful staff. Contacted about getting an extra towel and it arrived within minutes. Great location easy to get around the city. They are upgrading their rooms ours was not updated yet, downfall was the bathroom. Shower was in the bath and very small, mould in the shower curtain and grout all coming away. But that should all be fixed with updating. Felt a bit expensive for an outdated room.

Friendly staff

Hotel face au port..vue maginfique on peux se balader a pied le long de la mer et tout faire a pied repas shopping.. javais laissé mon sac a l entree je pensais lavoir perdu ils me l'ont retrouvé et mis de coté..super adresse...ca sent le.propre quand on arrive..ras

Great to have use of gym and pool. Great location.

Clean room, strange smell in room when sink would be used but great otherwise. Well stocked mini bar, toiletries great.