温莎酒店

I recently stayed at Windsor Hotel, which boasts a rich history of over 150 years, but unfortunately, my experience was far from satisfactory. Upon our arrival with two large pieces of luggage, we were greeted by a male staff member who promptly walked away to the restroom, showing no interest in assisting us. When we were checking out and walking to the door, the bellboy saw us but chose to walk away to assist other guests with their luggage for a ride in a Mercedes-Benz, leaving us to manage on our own. It’s unclear if he had any advantage in doing so. We ended up putting our luggage back in the car ourselves while navigating several stairs at the entrance. While the female receptionist was helpful, the overall attitude of the staff left much to be desired. The cleanliness of the hotel was also concerning; I found a spider web above the bed, and the windows had clearly gone uncleaned for quite some time. It’s disheartening to see such a historic establishment being let down by its current staff. I hope they can address these issues for future guests.

It's really classic hotel from outside to inside. If you really love the antique furnitures, you must love it. Hope the hotel can improve their modern facilities, such as USB adaptor, wifi and more electic socket in the room.

飯店給我們提早入住，並且安排高樓層的房間，飯店配置舒適優雅，住在140年的古蹟飯店裡，非常棒。飯店人員友善服務優秀，飯店位置方便到達電車與地鐵。可惜我被蟎蟲咬了、以及浴缸水龍頭水管很髒，原本想泡澡，但因為水太髒作罷。機場接送到飯店大約35-40分鐘。樓下有英式下午茶可以體驗，一個人89AU，如果有經費，推薦大家可以慢慢享用。附近離唐人街很近，離劇院也很近，大家可以安排一些劇院的文化體驗。

Great place to stay staff were polite and helpful and rooms were excellent

Elegant old hotel is seeing its age. Could use some brightening up. The original elegance can still be felt. Staf was nice, but could use a bit more training. They look good good if their knowledge and attention to detail was better the hotel would feel better.

Beautiful old charm hotel. Great to see it well maintained.

Had to wait 30mins before we got served things on menu unavailable once we got our cooked breakfast it was cold:

Tres bien soin de la chambre les neufs premières nuits. Tres tres bien. Les deux dernières le service chambre est à revoir...

I have stayed at the Windsor several times and like it a lot. I was annoyed by the fact that it took me about 10 minutes to get seated for breakfast on Sunday.

Beautiful character building, aging from the 1980s style refurbishment. Not enough staff to run efficiently. Concierge desk often unmanned (required for valet parking) and the amazing high tea is enough of a business income to preclude the requirement to run an evening dinner service in the restaurant. Limited room service menu has to suffice.

Fantastic central hotel. Staff are wonderful and very friendly. Rooms are large and very clean and had everything you needed. Highly recommended.

The Hotel Windsor represents the stately luxury of old Melbourne, but it’s at the center of modern Melbourne still. We rented a suite, and it was the most luxurious hotel we’ve ever stayed in. Breakfast was fabulous – custom cooked from a menu of great options. The staff were excellent. As we were waiting for our taxi, the porter noticed we were a bit hot and brought us each a bottle of water.

Great service as usual, confortable stay at the top of town.

Loistava paikka yöpyä Melbournessa. Ystävällinen ja palvelualtis henkilökunta. Sopivan hiljainen hotelli Melbournessa jossa ravintoissa musiikki soi kovaa ja puheääni on kova ilman alkoholiakin. Paikassa on sopivasti vanhan paikan havinaa ja kultturellia ympäristöä. Lyhyt matka kävellä mihin tahansa

It’s a tired old place but the price is good. The bar is a bit crappy

メルボルンで一番古くからあるホテルらしく、昔の感じがでてて素晴らしいホテルだった。

I love the old world charm of the Windsor.

Convenient location for our needs.

Nice historic hotel in the heart of Melbourne. Close to all facilities.

Hotel needs a serious update. The door on the room did not seal properly. Beds and linens were terrible. Lots of noise throughout the night. Could not warm up the room properly. The interior is old and drab.