더 호텔 윈저

호텔이 너무 오래됨 5star가 아님

위치가 넘 좋구 직원들 친절하세요. 다만 마지막날 밤 복도에서 떠드는 다른 투숙객때문에 좀 불편했어요. 아침식사는 부페식이 아니라 메뉴표 보고 주문하는 방식이였는데 부페식이더 나은 것같았어요.

멜번 공항에서 차로 30분거리 도착하자마자 국회의사당 바로앞 명품거리 구경할수있고 걷다보면 차이나타운으로 해서 시내 한가운데 까지 여유있게 걸어갈수있고 옛날 빅토리아 시대 감성 느낄수있으며 방 크기에 압도 화장실과 옷방까지 꽤 걷는 잼나는 방크기에 깔깔 거림도 넘 좋았음!! 담에도 꼭 한번더 이용할날이 오기를

Clean room and quiet

Fabulous….no other words needed 😀

Courteous staff, clean room.

Clean room , lovely staff , nice atmosphere

I cannot thank your staff enough. After having our acommdation cancelled on us. Your team managed to get us a room at 8pm on a Saturday night on Melbourne Cup / Oasis weekend. Your hotel was awesome and my family really appreciate how kind you were to myself and my family.

Great location. Walking distance to museums, botanical gardens and great dining. Hotel staff very helpful. Room was clean and very comfortable. Very old world feeling.

Great place and location

Lovely room, big bathroom too

Great venue and friendly staff

Great location, only headache was getting a park to check in . Staff were great.

Staff wonderful

Place is a lovely building, unfortunately its nothing really special anymore. Everyone knows the development went under and they stopped putting money into it. Rooms where decent but dated, the smell is a bit much though.

check in was quick. The welcome cocktails were a nice surprise. Staff were lovely. Breakfast was delicious. Overall a very pleasant experience.

Our recent stay at The Hotel Windsor was incredibly disappointing and far from the 5-star experience it claims to offer. While the hotel may have once been a Melbourne icon, it’s now relying on its historic reputation rather than delivering the service or standards you’d expect at this level. From the outset, the experience was riddled with issues: We were charged twice for our stay, and it took three emails and two phone calls to have the duplicate payment refunded. There was confusion about parking and poor communication overall — I had to repeatedly follow up on almost every query. Housekeeping was substandard: towels and bathmats were taken and never replaced, and the body wash and shampoo dispensers remained empty throughout our stay despite informing the front desk. After ordering room service, my husband became unwell with food poisoning–type symptoms. We were promised a bottle of bubbles to apologise for the inconveniences, but it never arrived. Despite requesting two rooms on the same level when booking, this was not honoured. We also overheard other guests complaining about the general cleanliness and how old and tired the hotel looks — sadly, we have to agree. After raising all these issues with Harry and Sahir (Front Office Managers), we were offered a refund for one night’s accommodation and our room service bill. However, almost four weeks later, we are still waiting. Although the duplicate charge was eventually refunded, that was it. Would not recommend.

Room service was brilliant delivered in traditional style .. food good , bed was comfy surroundings extremely quiet Rooms need a wee refurbishment with chairs etc with wear on arms .. needed non slip mat and a grab handle in bath /shower nothing to grab onto as bath quite deep .. speedy service on departure friendly very good .. as it was busy.. not so speedy on arrival as no other clients waiting quite disappointed on arrival not highly rated ..

Great

Great place to stay staff were polite and helpful and rooms were excellent