蓝骑士甘斯艺术酒店

I stayed at this hotel from May 30 to June 1. On the night of May 31, the air conditioner started leaking water. We called the front desk staff for help, and they advised us to turn off the air conditioner and sleep with the window open. We followed their instructions. However, not long after we went to bed, the air conditioner began to make warning beeping sounds. The staff came again and turned off the beeping, telling us that everything should be fine, then left the room. Unfortunately, after that, the warning beeps continued every 2 to 3 hours throughout the night, and the issue was never properly resolved. The next day, we asked for an explanation, but we did not receive a clear answer. This was a very disappointing experience. For anyone considering staying here, I recommend thinking twice before booking. That said, one positive point about this hotel is its great location.

內部設施和裝潢太好了

It is really a lovely hotel. I like the artwork very much !

Good location could reach almost all attractions !!

Good location, just need to walk to reach the attractions. Good service, staffs are polite and helpful. Nice and clean room, feel comfort for staying in here.

Nice accommodation, and the staffs are friendly and willing to assist.

超級滿意, 職員幫我UPGRADE左, 間房好大, 有家的感覺, 超正, 強力推薦, 酒店就係主街上, 地點一流, 職員又好NICE

非常local的酒店，位置又特别好。

The location is quite great. It's so convenient to each spot of Salzburg! The people here is warm and nice, and the apartment we stayed is comfortable like home. Highly recommend here to whom plan to visit Salzburg.

Very helpful staffs, excellent location!

The staff were all very friendly and helpful. Maximilian checked us in and out and helped us with our luggage. We really appreciated that as we were in a city suite which required moving luggage up and down steps. We loved the vibe of the hotel and the historic aspect of it as well. It was in a great location in Old Town. We also loved the breakfast and the bar. Our bartender and server, Allie (not sure of spelling) was very friendly and accommodating. The breakfast was included in our stay and a perfect way to start the day. We would stay at Arthotel Blau Gans again and would highly recommend staying there to anyone traveling to Salzburg.

Stunning hotel, excellent staff, centrally located.

The taxi let us in on the street side far from the reception area. We had to lug our bags up two small stairs. There were stairs in our third floor hallway too. There were also steps down to the toilet room and the shower room which were a tripping hazard. Asked for extra pillows because they were very soft and we sank right through. Had to ask the next day. Also asked to turn out small light on room divider. The desk person gave me instructions and they didn't work. Never got to eat in the restaurant. They were on vacation and then the hours were unpredictable. Not open on Sunday. I found the "art" to be weird especially the mouse traps. On the plus side, the room was spacious with a couch and everything was clean and furnishings were new and woodwork was very attractive. The breakfast was excellent.

2nd stay and amazing again

Nice hotel in the center of Salzburg. The room was very cozy. Breakfast was good!!!

Designhotel der anderen Art! Mit Tradition um Haltung zum anders Sein. Über Generationen im Familienbesitz. Jedes Zimmer ist individuell eingerichtet. Das Hotel ist eine Kunstgalerie, zum Teil auch Spiegelbild der kreativen Gäste. Ausgezeichnete, regionale Küche. Unmittelbar neben dem Festkonzerthaus und dem Hsus zu Mozart

Very cute hotel. Great location!

Lovely, lovely hotel. Although the property has been a guesthouse for hundreds of years, all the modern conveniences are there. Our room was spacious and comfortable. Restaurant was great and the breakfast buffet was good.

Front desk are very helpful, breakfast is amazing, from service to quality of the food

This is a beautiful property and the dinner on the terrace restaurant and breakfast were outstanding. The bed was so comfortable and room gorgeous.