蓝骑士甘斯艺术酒店

I stayed at this hotel from May 30 to June 1. On the night of May 31, the air conditioner started leaking water. We called the front desk staff for help, and they advised us to turn off the air conditioner and sleep with the window open. We followed their instructions. However, not long after we went to bed, the air conditioner began to make warning beeping sounds. The staff came again and turned off the beeping, telling us that everything should be fine, then left the room. Unfortunately, after that, the warning beeps continued every 2 to 3 hours throughout the night, and the issue was never properly resolved. The next day, we asked for an explanation, but we did not receive a clear answer. This was a very disappointing experience. For anyone considering staying here, I recommend thinking twice before booking. That said, one positive point about this hotel is its great location.

內部設施和裝潢太好了

It is really a lovely hotel. I like the artwork very much !

Good location could reach almost all attractions !!

Good location, just need to walk to reach the attractions. Good service, staffs are polite and helpful. Nice and clean room, feel comfort for staying in here.

Nice accommodation, and the staffs are friendly and willing to assist.

超級滿意, 職員幫我UPGRADE左, 間房好大, 有家的感覺, 超正, 強力推薦, 酒店就係主街上, 地點一流, 職員又好NICE

非常local的酒店，位置又特别好。

The location is quite great. It's so convenient to each spot of Salzburg! The people here is warm and nice, and the apartment we stayed is comfortable like home. Highly recommend here to whom plan to visit Salzburg.

Very helpful staffs, excellent location!

We select Salzburg for new year and Arthotel was a great choice. Location was excellent but also the hotel rooms where great. Very clean, spacious and modern.

The breakfast menu was good. The room was spacious & quite. There are no baggage service at this hotel, guests have to take their own luggage to the room, it is not easy as there are stairs on the way, specially for my because my husband blind & I carried two suitcases alone.

Yes

Amazing service and staff and amazing stay

We were 12 days in Europe and stayed in 4 different hotels including the W in Budapest, which was gorgeous. This was by far my favorite! I believe they gave us an upgrade to the fourth floor suite facing the beautiful street below. The front desk staff were fantastic, and the hotel was unique, cozy, and beautiful.

Super nettes Personal, tolles Frühstück!

We loved the vibe. Excellent service! Unique room. Delightful breakfast

Amazing location. Well taken care of hotel right in the heart of everything. The restaurant was fabulous including the breakfast.

We traveled Europe for 7 weeks and this was, by far, the best hotel with the best and classiest staff we experienced! I wish I could remember everyone's names, because I want to thank each and everyone of them! Thank you!!!

Staff is very friendly and accommodating. A very nice boutique hotel with great access to the old town. As expected with this type of hotels, there is no onsite parking, but fortunately, the parking garage is just across the street (literally 1 minute walk). Because the bar was closed on Sunday, received beverage credit on Monday breakfast for a premium order (got egg benedict). Overally, really liked the stay and would repeat.