布鲁塞尔恩豪盛开酒店

Great breakfast buffet, comfortable beds, friendly staffs and excellent interior design

Personnel très sympathique, super petit déjeuner ! Juste mal insonorisé de l’extérieur.

Clean and modern room, spacious. 20 minutes walk from Grand Place. Would stay here again.

Oh man, where to start. The room was super noisy. Sirens going off every 5 minutes. The AC did not work. Th bathroom is painted black so good luck getting ready. There is no carpet or tilled floor. Just a concrete floor that says do not cross thin line, which is perfect because it feels like a crime scene in the part of town it’s in and with all the sirens going off. It was stuffy, had a funny smell, and the phone did not work. They transferred me to another room per my request. There was no difference. I stayed one of the two nights I had reserved because I woke up with bites on my leg. They finally transferred me to another hotel and claimed they did not have bedbugs there and insinuated that they must have came in with me unbelievable. Never again.

Sauberes Zimmer, gross und gut eingerichtet. Leckeres Frühstück.

Hotel muito bonito, com café da manha excelente.

We had a wonderful stay at this hotel with our family. The room was very clean, comfortable, and perfect for us, especially traveling with kids. The staff were very kind, welcoming, and always helpful, which made our stay even more enjoyable. We truly appreciated the great service and felt very comfortable during our visit. Highly recommended for families!

A very comfortable hotel. Nice modern rooms. Excellent value for money

Breakfast was great, but the hotel's design concept was confusing and a bit chaotic. There were also no basic amenities like a bathrobe or disposable slippers, which felt more like a 3-star experience. They only provided one complimentary water bottle instead of the usual two, which was a bit disappointing. The front desk staff weren't particularly professional or warm — not sure if that's just a European thing. Overall, next time I'll probably stick to a major chain like Hilton or Marriott.

Amazing staff!! Bathrooms could be better. Cleaning can be better.

Chambre un peu petite et services moyens

The hotel is lovely, the rooms are a great size and I really enjoyed the quirky decor, the bed is amazingly comfortable and HUGE. There isn’t much in the local area immediately outside of the hotel, but the tram / metro is very close plus it’s 15-20 minutes to Grand Place by foot anyway. The only downside, and it is a big downside, is that it’s very noisy. Perhaps this is just if you’ve got a room on the front of the hotel like we did. I’m not usually one to mind a bit of a city noise, but my goodness between the tram honking every 15 minutes or so up until 1am and the fact that the hospital and police stations are around the corner, so there’s many sirens on and off throughout the night, it really quite difficult to fall asleep / stay asleep. It’s such a shame as otherwise this hotel is a 10/10 - strongly recommend you bring some ear plugs with you!

Well situated and modern. The breakfast was great.

Very noisy - due to the elevators or AC system.

Sehr schönes, zentrales Hotel mit viel Liebe zum Detail. Alles war sauber und gepflegt, und das Personal war durchweg freundlich und hilfsbereit. Besonders beeindruckend ist das Konzept des Hotels: Von der Lobby über die Aufzüge bis hin zu den Zimmern ist alles der Kunst gewidmet und stilvoll eingerichtet. Die Zimmer in den oberen Etagen bieten zudem eine atemberaubende Aussicht über Brüssel, was den Aufenthalt noch einmal besonders macht. Insgesamt ein wirklich tolles Hotel, das ich gerne weiterempfehle.

Amazing place

Clean room and warm staffs, good atmosphere!

Great room and nice restaurant in lobby

O quarto estava impecável e tivemso otimo atendimento quando predimos uma pasta de dentesque haviamos esquecido, pois imediatamente deram uma pasta e uma escova de dente

Upon our arrival on Saturday at 2:30 PM, neither of the two room key cards was functioning. A technician was supposed to intervene within 5 minutes… but never came despite our repeated follow-ups on Saturday afternoon, in the evening, and again on Sunday morning. The most incomprehensible part is the total lack of follow-up: no one is actually taking ownership of the problem, and it is consistently up to us to chase for updates. Throughout the entire stay, we have been dependent on reception to open our room, repeatedly waiting in front of the door. It has been impossible to move around freely or to properly enjoy the hotel’s facilities. For an establishment of this standing, this is unacceptable. The commercial gesture offered (parking OR breakfast) is highly insufficient, especially as we were told this was because we booked via Hotels.com with a discount. A promotion in no way justifies degraded service. Our weekend has clearly been impacted. We expected a much higher level of service.