IHG洲际索非亚酒店

I have comment their check in was cold and no welcoming. The Hotel Executive asistant manager acknowledged my comment and send me a card however come with a set of amenities as same as the welcome amenities. Can see how robotic and service without heart. Club lounge very nice, specially those serve attitude are different. F&B staff， housekeeping and concierge great hospitality but not front desk.

It’s great that we got free upgrades for 2 nights. The service is also good. The only thing which might need improvements is the daily room cleaning.

酒店地理位置優越，前往機場和景點都很方便，酒店整體環境舒適，值得推薦的好酒店，下次出差會繼續入住！

Great location in the center of Sofia, you can just walk for 3 minutes to see the beautiful Sofia church. Wonderful stay in this wonderful hotel! 5 stars recommend！

La habitación con buen tamaño, pero lo más importante - el colchón es demasiado duro. En el baño todo muy básico- champú y body loción, no había condicionador. Decepcionante para un hotel de 5 estrellas y con esta ubicación.

Room was spacious, bathroom large and well equipped. Very clean. Breakfast was substantial with plenty of choice. Excellent location.

MUY BUEN SERVICIO , ubicación excelente , el spa , el restaurante en nivel top . volvería definitvamtne recomendadisimo

Hotel is lovely. Staff is very friendly. Location is spectacular and the views are really nice as well. I e stayed here often. Consistent quality.

Clean good facilities convenient location friendly staff

un buon hotel nel centro storico di Sofia vicino alla cattedrale centrale. Servizi molto buoni, colazione eccellente, camere e letti molto buoni. Stile dell'hotel un poco datato e superato, ma nell'insieme lo consiglio a tutti. Accanto all'hotel vi è il Casinò con accesso libero (identificazione e registrazione), presenti slot machine e tavoli di Roulette.

Fantastic service, very good food , nice clean hotel .

Great spacious rooms, clean and well located in the heart of Sofia. All the rooms have Byredo products!

Everything was great, we enjoyed it

Wonderful massage with Bulgarian rose oil and flotation in the spa! Great restaurant with delicious food!

Excelente hotel me volvería a hospedar recomendado 100%

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Mcdonalds and beauty shop in under ground passage near metro.

Convenient, dinning options

Excellent location. Close to metro, restaurants and museum.

It was the perfect location. Our room had a beautiful view of the square and cathedral. We had the room that comes with dinner which was well worth it. The dinners were great and it was nice after a long day to relax in the restaurant. Staff were amazing!