皮埃尔城堡酒店

Great location, staff very friendly.

great place to stay, close to restaurants

The communication was very clear, it is a unique place to stay. The location is good.

Very good locations walking distance to almost all the attractions shopping and churches. What I didn’t like was that there is no staff in the building, the television and telephone in room #9 did not work also have a issue with the showers it was very difficult to adjust to warm waterI was getting only hot water, even the housekeeping that came the next day was getting hard time to adjust it. It’s an older building so you can hear when people goes up and down the stairs. This is a 3 story building with no elevator.

The hotel was beautiful and the balcony had a great view, we really appreciate the upgrade. There wasn't any hotel staff on property, but you could always text if you needed anything and they told us where to look. Our only complaint was the bed was very very hard and not comfortable

Stayed in the balcony room. Great view, however there were some surprising things about the room. There were multiple bleach stains on the floor, tacky fridge (felt of place considering the nice Victorian touch and feel in the rest of the room) , unorganized electrical cords running everywhere near the sink, and lastly, the bed was on the incorrect boxspring causing the mattress to sag over about a foot. Washroom was good as well as the view, those are the only two things that seemed to run true to the description / photos of the room.

Only I like it was “location” other than that it was below the average.

Excellent location near of touristic places .

We enjoyed our stay the room was clean great area walking distance to all old Quebec. We had to call the staff since the code to the room got decoded but had know problems getting through and they gave us a new code to use right away. I would stay again

Good

all good

Great prompt service. Beautiful location!

Great location, close to everything we wanted to see and do. Beautiful old character building . The room was fine . Washroom was tiny and tight to navigate

The property is perfectly located, but needs better upkeep and updating. The common areas are not kept very clean. The carpets are stained and the stairs were not vacuumed during the week we stayed at the property.

This was a beautiful, peaceful, charming place to stay. Best cup of coffee in Canada!

Self-check-in, very unusual. Code to enter the lobby, code for your room. No one there to answer questions or help. Just fine for us as we were close to the Chateau Frontenac and the beautiful city and were only there for one night to get us to the cruise ship. Perfect for that.

decent location

It is a very nice hotel, with a beautiful window view (Fairmont Chateau in the view and river). The hotel is very chill in the hot summer, even though it is a bit small, but it is enough for 2 adults and a small kid. Parking is a bit tricky

View from the balcony is beyond beautiful, I will choose this hotel again for my next Quebec City trip

Beautiful old structure, just a bit tired. Easy check-in by self. We stayed in the Panoramic King Size Room, great view of the Chateau....but...the mattress needs to go, rolling coil, not good. Toilet seat didn't match, I mean in size, smaller than toilet, very odd. I like that they had a kitchen on the lower level, so if you wanted to fix something up. We did not so we don't know the extent. It was very clean, so that is positive.