帝国套房酒店

一般

Je n’ai pas pu profiter de mes chambres, puisque la climatisation était défectueuse dans les deux chambres.

Punti di forza: posizione vicinissima alla metro, dimensioni della stanza. Punti dolenti: tutto il resto. Albergo di 4 stelle, ma forse ne merita 2 e mezzo. Interni stantii i cui fastidio risalgono agli anni '90. Bagno ristrutturato recentemente ed adeguato. Moquette di dubbia pulizia. Pulizie fatte ogni giorno senza troppa attenzione. Set di cortesia limitato a due boccette di shampoo. L'ultimo giorno non hanno cambiato gli asciugamani. Colazione totalmente inadeguata. Area piccola, condizioni igieniche discutibili, odori stantii, scelta limitatissima a croissant discreti e pancake gommosi. Assenza di macchinetta per caffè o cappuccino. Servizio poco attento agli spazi e all'igiene. Condizionatore che creava condensa ed acqua sul pavimento. Un unico ascensore di dubbia manutenzione. Una struttura che non dovrebbe stare su questa piattaforma.

Bad

Nous avons réserver à cette hôtel pour une seule nuit au prix de 650$ à notre arrivé ( 4am) le front desk nous apprend que la climatisation de notre chambre ne fonctionne pas et qu’il fait 26 degrés à l’intérieur!! Nous demandons alors de nous changer de chambre soit de plus haute qualité ou meme plus basse qualité car nous voulions seulement dormir… il nous dise qu’il son complet ! Nous avons donc demander que si nous acceptons de rester si ils pouvais nous offrir un rabais chose qu’il on refuser … la seule accommodation qu’il était prêt à nous offrir étais de nous donner le stationnement gratuit mais nous n’avions pas de voiture nous vivons à 1 heure de route du centre-ville nous sommes venu en uber. Nous leur avons demander pourquoi il ne nous on pas prévenu du problème bien avant puisqu’il avais tout nos informations pour nous joindre sa seule chose qu’il avais a dire était "désolé " L’employé du front desk avait une attitude très hautaine suite à notre mécontentement qui étais très normal vu la situation et même si nous avons rester très calme et respectueux! Nous avons trouvé la situation très malheureuse surtout vu l’heure !

We stayed there because a flight out of Montreal had been canceled. It was one of the few hotels that had a room left; after staying there. I think I know why. Here are all of the things that concerned me: -Mold where the bathtub met the wall -Mold on the shower curtain -The air conditioning did not work -The furniture was in rough shape, including missing handles on the dresser drawer and several tears in the track chair: there were also stains on the lounge chair. -The continental breakfast was fine, but there were leaky areas where water was dripping from the ceiling while we ate. -The elevator actually caused me hesitation to use it. When at a floor, it would stop hard and bounce.

The room was at best a motel. It’s old and run down. It was our only option on a busy weekend. If you’re on a budget it’s not the worst option. But if you can afford something better, I wouldn’t stay here.

Not trolly/wheel chair friendly, difficult to manage with child trolly. Also staff told me they are not in sync with Expedia. What Expedia promised cannot be fulfilled. We struggled with infant, without microwave in the room.

Hated it

Good Stay Overall We had a good stay at Empire Suites in Montreal. Overall, it was a comfortable place to stay and we were happy with our experience. The biggest issue was the elevator. It was quite slow and very bumpy at times, which honestly made it a little scary to ride. Breakfast is offered, which is a nice bonus, but unfortunately it was very difficult to actually get anything. The breakfast area was extremely busy, and the food wasn’t replenished often enough. We went back a few different times hoping things would be restocked, but each time it was pretty much the same situation. They definitely need to do a better job keeping up with the breakfast during busy periods. Despite those issues, we enjoyed our stay and would still give Empire Suites 4 stars. With some improvements to the elevator and breakfast service, it could be an even better experience.

Very nice place. They can work on getting more stuff for breakfast

No parking available. You have to pay extra for parking and do reservations for parking as well. Terrible breakfast. Very dirty. The only good thing about this place is its location in downtown. I would never come back to stay in there. Not recommended at all.

L’hôtel est dans un état catastrophique ! Je m’occupe rarement de commentaires, mais là c’est important : Plusieurs dégât des eaux dans la chambre, des mitigeur qui ont failli nous rester dans les mains Une couverture de lit éventrée Des cafards dans la salle de sport qui n’en est d’ailleurs pas une Comment un hôtel de la sorte peut-il avoir quatre étoiles ?

For me, need to improve the breakfast add more some food

It was fine

Rooms were old and not like pictures

Booked this room after driving 4 hours and arriving in Montreal only to discover that the room we were expecting to stay in was a scam. Booked this room online and arrived at the property only to find out that the parking that was included with the listing was not available and we would have to go find somewhere else to park at an additional cost. Also informed that the air conditioning was not working and there would be no reduction to the rate as compensation. The door to the room didn't closed unless you forced it shut. Oh, and no hot water in the shower. The continental breakfast was the worst I've ever seen and was served with paper cups and plates. Way over priced worst hotel stay of my life!

The staff were very helpful!

While staying for Osheaga weekend, we booked a room in this hotel and were quite disappointed with our stay. When checking in, we were not told about the need to request room cleaning at the front desk while our suite was vacant. Maintenance on shower head was also needed. Elevator worked sporadically (we were on the 6th floor).

They actually gave me a room with no AC working and didn’t want to do anything about the $500/night price. Walked to the lobby and guess what? AC was working there lol. What a joke. Not staying here ever again if I can help it. They should change the name from empire suites to empty suits lol