Empire Suites

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6.2
/10
Pleasant
1,001 reviews

What Guests Say About Their Stay

Brett

10.0
/ 10
The room was clean and spacious. However air conditioning would have been nice. Reasonable pricing compared to previous stay. Clean but slightly dated.

Feng

10.0
/ 10
Room was spacious and clean. Bed was firm and a/c was quiet. It has a mini fridge and a hair dryer. It doesn’t have bath tub, shower only. Stayed at the hotel for 5 nights and the room was cleaned for 2 times. Breakfast was nice, not the best but it has quite a few selections. Boiled eggs, yogurt; pancakes, cereals, breads, croissants, oranges, apples, and bananas. I would definitely stay here again if visiting downtown Montreal. Location is the best! The Berry-Quam station connects to everywhere you go! We used the green, yellow, and orange line to travel to tourist attractions with ease. The subway is much better than ttc in Toronto…

Kim

10.0
/ 10
I find the parking to be very limited at this location and the cost I found expensive for $45 a night
In the Area
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1606 Rue Saint-Hubert, Downtown Montréal, Montréal, Québec, Canada, H2L 3Z3

Main Facilities

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Laundry service
Parking
Luggage storage
Elevator
Fitness center
Business facilities
Empire Suites is located in area / city Le Plateau-Mont-Royal. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Empire Suites

1606 Rue Saint-Hubert, Downtown Montréal, Montréal, Québec, Canada, H2L 3Z3
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General
Near Place des Arts

Location
With a stay at Empire Suites in Montreal (Downtown Montreal), you'll be a 3-minute walk from Sainte-Catherine Street and a 2-minute drive from Montreal Convention Centre. This hotel is 0.9 mi (1.4 km) from Old Port of Montreal and 1.2 mi (1.9 km) from McGill University.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

University of Quebec at Montreal - 0.2 km / 0.1 mi
CHUM - 0.2 km / 0.1 mi
Sainte-Catherine Street - 0.2 km / 0.2 mi
Grande Bibliothèque - 0.3 km / 0.2 mi
Saint Denis Street - 0.4 km / 0.2 mi
St. Denis Theatre - 0.4 km / 0.3 mi
Sherbrooke Street - 0.4 km / 0.3 mi
L'Olympia - 0.5 km / 0.3 mi
Maison Theatre - 0.7 km / 0.4 mi
Saint Laurent Boulevard - 0.8 km / 0.5 mi
M Telus - 0.9 km / 0.5 mi
La Fontaine Park - 0.9 km / 0.5 mi
Rue Prince-Arthur Street - 1 km / 0.6 mi
Tourist Information Centre of QUEBEC - 1.1 km / 0.7 mi
MEM - Centre des mémoires montréalaises - 1.1 km / 0.7 mi

The nearest airports are:
Montreal Metropolitan Airport (YHU) - 15.1 km / 9.4 mi
Montreal–Trudeau Intl. Airport (YUL) - 20.5 km / 12.7 mi

The preferred airport for Empire Suites is Montreal–Trudeau Intl. Airport (YUL).

Facilities
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include a fireplace in the lobby, a banquet hall, and a vending machine.

Business Facilities
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Montreal? This hotel has facilities measuring 2000 square feet (186 square meters), including conference space. Self parking (subject to charges) is available onsite.

Dining
Take advantage of the hotel's room service (during limited hours). A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.

Rooms
Make yourself at home in one of the 75 air-conditioned rooms featuring flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.

All facilities in Empire Suites

Fitness Center Empire Suites
Fitness Center
Functional Hall Empire Suites
Functional Hall
Lobby Empire Suites
Lobby
Accommodation Services Empire Suites
Accommodation Services
Exterior Empire Suites
Exterior

Food and Drinks

  • Continental breakfast
  • Breakfast

Things to Do

  • Library

Connectivity

  • Free WiFi

General

  • Banquet
  • Microwave (shared)
  • Fireplace in lobby
  • Parking

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Business facilities
  • Conference rooms
  • Computer station
  • Business center

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Empire Suites

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher and a smoke detector
, This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Check-In / Check-Out Time
From 16:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Empire Suites
75
Another facilities in Empire Suites
Continental breakfast, Breakfast, Library, Free WiFi, Banquet

Frequently asked question in Empire Suites

What is normal check-in & check-out time at Empire Suites?
The standard check-in time at Empire Suites is starting from 16:00 - 00:00 while the latest check-out time is at Before 11:00
Does Empire Suites provide breakfast?
Yes, Empire Suites provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Empire Suites have?
Empire Suites is a 3.5-star hotel.
How many rooms does Empire Suites have?
Empire Suites has 75 rooms in total.
Is there parking at Empire Suites?
Yes, Empire Suites provides a car park. Please contact the property directly for more details.

More Reviews from Other Guests in Empire Suites

Overall Ratings & Reviews Empire Suites

Traveloka (1)
Other sources (1,000)
6.2
Pleasant
From 1,000 reviews
Cleanliness

6.8

Room Comfort

6.6

Service and Facilites

6.4

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Traveler Reviews Empire Suites

Number of reviews per page
20
40
Top reviews
Nelson
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nous avons réserver à cette hôtel pour une seule nuit au prix de 650$ à notre arrivé ( 4am) le front desk nous apprend que la climatisation de notre chambre ne fonctionne pas et qu’il fait 26 degrés à l’intérieur!! Nous demandons alors de nous changer de chambre soit de plus haute qualité ou meme plus basse qualité car nous voulions seulement dormir… il nous dise qu’il son complet ! Nous avons donc demander que si nous acceptons de rester si ils pouvais nous offrir un rabais chose qu’il on refuser … la seule accommodation qu’il était prêt à nous offrir étais de nous donner le stationnement gratuit mais nous n’avions pas de voiture nous vivons à 1 heure de route du centre-ville nous sommes venu en uber. Nous leur avons demander pourquoi il ne nous on pas prévenu du problème bien avant puisqu’il avais tout nos informations pour nous joindre sa seule chose qu’il avais a dire était "désolé " L’employé du front desk avait une attitude très hautaine suite à notre mécontentement qui étais très normal vu la situation et même si nous avons rester très calme et respectueux! Nous avons trouvé la situation très malheureuse surtout vu l’heure !
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James
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We stayed there because a flight out of Montreal had been canceled. It was one of the few hotels that had a room left; after staying there. I think I know why. Here are all of the things that concerned me: -Mold where the bathtub met the wall -Mold on the shower curtain -The air conditioning did not work -The furniture was in rough shape, including missing handles on the dresser drawer and several tears in the track chair: there were also stains on the lounge chair. -The continental breakfast was fine, but there were leaky areas where water was dripping from the ceiling while we ate. -The elevator actually caused me hesitation to use it. When at a floor, it would stop hard and bounce.
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Balreet
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room was at best a motel. It’s old and run down. It was our only option on a busy weekend. If you’re on a budget it’s not the worst option. But if you can afford something better, I wouldn’t stay here.
zaheer
icon-with Children
with Children
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Not trolly/wheel chair friendly, difficult to manage with child trolly. Also staff told me they are not in sync with Expedia. What Expedia promised cannot be fulfilled. We struggled with infant, without microwave in the room.
Ekta
icon-with Friends
with Friends
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hated it
David
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Good Stay Overall We had a good stay at Empire Suites in Montreal. Overall, it was a comfortable place to stay and we were happy with our experience. The biggest issue was the elevator. It was quite slow and very bumpy at times, which honestly made it a little scary to ride. Breakfast is offered, which is a nice bonus, but unfortunately it was very difficult to actually get anything. The breakfast area was extremely busy, and the food wasn’t replenished often enough. We went back a few different times hoping things would be restocked, but each time it was pretty much the same situation. They definitely need to do a better job keeping up with the breakfast during busy periods. Despite those issues, we enjoyed our stay and would still give Empire Suites 4 stars. With some improvements to the elevator and breakfast service, it could be an even better experience.
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Muhammad
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very nice place. They can work on getting more stuff for breakfast
Aylar
icon-Family
Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

No parking available. You have to pay extra for parking and do reservations for parking as well. Terrible breakfast. Very dirty. The only good thing about this place is its location in downtown. I would never come back to stay in there. Not recommended at all.
Melody
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

For me, need to improve the breakfast add more some food
Jessica
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was fine
Audi
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Rooms were old and not like pictures
Ian
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Booked this room after driving 4 hours and arriving in Montreal only to discover that the room we were expecting to stay in was a scam. Booked this room online and arrived at the property only to find out that the parking that was included with the listing was not available and we would have to go find somewhere else to park at an additional cost. Also informed that the air conditioning was not working and there would be no reduction to the rate as compensation. The door to the room didn't closed unless you forced it shut. Oh, and no hot water in the shower. The continental breakfast was the worst I've ever seen and was served with paper cups and plates. Way over priced worst hotel stay of my life!
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Jolie
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff were very helpful!
Chance
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

While staying for Osheaga weekend, we booked a room in this hotel and were quite disappointed with our stay. When checking in, we were not told about the need to request room cleaning at the front desk while our suite was vacant. Maintenance on shower head was also needed. Elevator worked sporadically (we were on the 6th floor).
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Andrew
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

They actually gave me a room with no AC working and didn’t want to do anything about the $500/night price. Walked to the lobby and guess what? AC was working there lol. What a joke. Not staying here ever again if I can help it. They should change the name from empire suites to empty suits lol
Emma
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was moldy and smelt disgusting. Our carpet was soaking wet. We showed up ready to pay for parking and they said it was full so we had to find somewhere else to park at 3am. When we found the mold we asked to switch rooms and they said there was no other room we could switch to that night, so we had to sleep in a moldy smelly wet room. The next morning we asked to be switched and asked for a partial refund for having to sleep in a moldy room and the manager said he could only offer a 50% off discount for our next stay (as if we would ever come back). We also overheard so many other people complaining about their toilet not working and no one did anything about it. Do NOT stay here please I’m begging youuuu.
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Dipak
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Just very bad for the price.
Precious
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Poorly maintained
Brett
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was clean and spacious. However air conditioning would have been nice. Reasonable pricing compared to previous stay. Clean but slightly dated.
Nicole
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

- Location is easy to get to and very close to the metro. If you exit the station where the Palace Dupuis sign is, it's only a 2 min walk to the hotel - Breakfast foods are a simple continental breakfast: bagels, croissants, muffins, pancakes, coffee, juice, cereal, yogurt, hard boiled eggs - Customer service is average. Check-in was easy, and when we asked for extra towels and blankets to the room it came within 15 min - Overall hotel and rooms are outdated, but everything works fine and is relatively clean. - Room itself was clean, smelled good, and had good AC. Hallways had a smell lingering but that is most likely because of how many people there are and the heat of the summer. - Could be cleaner and trash taken out faster in the public areas. Such as, breakfast tables where people leave their plates on the tables, or the public washrooms had overflowing garbage in one stall I used.
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Number of reviews per page
20
40

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