伦敦福朋酒店

We could not sleep the entire night due to the fact that the heating unit was making very loud noise. I wish I would not spent the money to stay in this hotel. Expedia should do something about this issue.

Every thing was great. Room was clean and spacious. Staff was friendly and knowlegeable. Breakfast was delicious.

While the room was relatively clean and updated, there is not even complimentary water or coffee/tea in the lobby. Also, there is no breakfast included and your room will not be cleaned unless you request it. For those reasons, i find this place very overpriced. Basically all you get is a place to sleep with zero extras. Some 24hr coffee/tea and water in the lobby would be nice. Yes, they're is a coffee maker in the room but no one in their right mind would use that for fear of contamination. I wouldn't stay there again or recommend this place to anyone

Nice large clean rooms. The bed was very comfortable. Would return.

The cleaning staff tried to enter our room at 9 am . We were watching tv so we didn’t hear the knock the first time. My husband stopped her at the door as she unlocked it. I can understand that maybe if we were staying there multiple nights but we were only there for a one night stay and check out wasn’t until 12 PM. What made me the most upset is that we had just got back from grabbing coffee so if we were still out, this person would’ve been in our room when we weren’t even there and not even close to checkout. I will not be visiting this place again for that reason because they don’t even stay out of your room. Not acceptable at all.

The room was spotless and the staff were very accommodating.

The room was spotless and the staff were wonderful and very accommodating.

The room was spotless and comfortable. The staff were pleasant and courteous. Very pleased.

They forgot to remove the room that is no longer in existence from Expedia (which was booked for it's in room jetted tub), the lock was broken, the phone did not work, and the bed was really uncomfortable however with an extra comforter to sleep on top of helped with the extra firmness. I will say the toilet paper roll was really poorly placed, you literally have to get up with your pants down to go get the toilet paper. The family ended up with chemical burns from the pool. The pool changing rooms had bugs, which I get because it's winter but should be cleaned more often or have some ant traps. I will say the staff was super kind, although the manager offered no discount at all, hence my reason for the 2 star review..otherwise I would have increased the rating. We won't be returning.

Bad

There was a hockey team on my floor. The kids and parents were playing hockey in the hall, hitting my door multiple times and screaming. I had to call the front desk 3 times to have security come up and tell them to stop. It took them over an hour to stop them and was almost 10PM when it stopped. Happened both nights. Staff told me to be patient.

Nice room, great food and service in the restaurant

Check in was great. Cleanliness was great. The room was great. The bathroom…meh. Shower doors were difficult & Building C has a real problem with the hot water. We’ve stayed here a couple times and it’s been fantastic. Hopefully this was a one off. For $300 a night in London ON we expect it to be pretty much perfect.

quiet pls e to stay near the highway

The room Was clean roomy and comfortable- check in was quick the staff were super! I felt bad they had to work NYE- but they were gracious and lovely

Room was very clean, hotel as a whole very clean. Staff was friendly and accommodating.

The room was very clean 👌

The room and premises in general were well kept. The pool was nice but maybe due for some minor maintenance. Had a very restful sleep. Pillows were great, with no obvious odours and just the right firmness. The towels were fresh and the shower gel, shampoo, etc., had a nice refreshing fragrance. Three things I did not like: 1) The night we checked in the kitchen was closed for the holidays. No room service available. 2) The next morning, breakfast was not available either - if I remember correctly. 3) The complimentary cups in the room did not include microwavable ones.

The room and hotel was clean and looked amazing. Great amenities too.

Staff Great shower