We stayed there on July 12. The power went out at 4AM in the morning leading to no hot water in the bathroom and loud noises from our floor and other rooms because everyone was up. Such big building and establishment but could't have a backup generator to make sure people staying at the hotel don't suffer. You can't watch tv, use wifi or make coffee in electrical coffee machine due to no power.
People were so angry, leaving premises but no one at front desk cared. When I called hotel back to talk to manager for reporting the issue, it was hard to get in touch with. on top of everything, they charged us extra for one night saying the prices have changed since you booked compared to today and we paid $250 just for a night stay which basically was 12AM midnight till 5AM in the morning due to whole mess.
Very frustrating experience with no one being accountable for poor services at the hotel.