凯艺套房酒店

Freezing cold, temp set to 15C when I arrived. Waited 15+mins for staff to be present at front desk for check in. Room was gross, pubic hair in the shower, red/brown fluid streaks all over the bathroom walls. Obvious water damage/flooding on flooring.

Great hotel to stay in. Reception very professional and helpful

The thermostat barely worked. Could not turn up the heat. The room could have been cleaner, specifically the bathroom. The complimentary breakfast was good though! No issues with checking in or out.

Great staff and clean. Quiet and economical

Check in staff is bilingual, which is great, rooms are clean, but could use an extra garbage can in the kitchenette. Lots of hair balls floating around in the hot tub, the water should be drained more often. Pool was way too cold , steam room adequate. Gym is basic, but in good running order. Loads of hockey teams in the winter, can get noisy and corwded in breakfast time. Walls need insulation, heard lovemaking and bang on wall for 2 hours (good for them!!!) Overall, nice uncomplicated stay.

EV car charges were very beneficial! Appreciate they were available.

The staff was very friendly and our room was easy to find. It was nice to have our room close to the pool and the exit!

Très apprécié l'accueil et nous avons relaxer dans la piscine

Room clean, roomy, bed very comfortable,

We always stay in a Quality inn went we're traveling, we like enjoying the indoor pool specially in winter kids love it, but this time water was freezing, others family was complaining about it, maintenance staff said pool was at 21° so it was alright... so we try the hot tub, it was horrible dirty water greyish foaming... sauna wasn't working at all... so pool facilities was unpleasant. Overall cleanliness was ok, our room was perfect. Could improve the breakfast a little more fruites, hot chocolate for kids and give a wash to the pancake cooker. Staff was great and welcoming.

Tres courtois et disponible Bon séjour

toutes est ok

Friendly staff, comfortable, clean, great pool & hot tub, decent breakfast. All around great value.

Le chauffage a fait un bruit interminable toute les 15-20 minutes. Nous avons vraiment pas passé une bonne nuit. Le frigidaire a geler toute ma nourriture.

Clean rooms and staff were very friendly. Traveling over Christmas and there was no one who cleaned the rooms on this day, as we needed new towls from the kids swimming, etc, and beds to be done up.

personnel super gentil , chambre très propre, bien aimé spa et piscine, la seule chose qui manque serait netflix, prime , des postes autres que le câble de base

Door card reader did not work, internet worked sometimes and toilet seat was very loose. The motel needs a paint job. Staff were fine.

bed was made but hadn't been wash in the first room we were assigned, it had dirt and pubic hair all over. The girl at the counter changed us to another room, the bed was clean but shower was dirty, black marks, hair and shower curtain was so dirty.I have to give the girl at the check in a 5stars as she was really nice and agreed with us!

Very nice reception area and Tiffany at front desk was incredible. Gave us dining options for ordering in. Room was clean and spacious (2 Queen). Pool area clean, however pool quite cold and hot tub could be a little warmer. Steam room would need some upkeep. Breakfast was simple but nice. Free coffee available at all times and we were able to eat our take-out dinner in the breakfast area where utensils etc. were available.

Personnel courtois et serviable.Chambre confortable et propre..