艾尔克大道酒店

Great area. Wonderful staff, especially mr.Mathieu at the front desk. Would love to come back again!

Unfortunately, our room didn’t offer a nice view, as it was blocked by a large rooftop air conditioning unit. It was also a bit disappointing that the hotel doesn’t serve breakfast. However, the restaurant and café next door more than made up for it. The location was excellent—right in the heart of town, with easy access to shops and restaurants. Parking wasn’t ideal; even though we paid for it, spots aren’t guaranteed as it depends on how many guests are staying. Thankfully, we were able to park inside for our entire stay. Despite a few minor drawbacks, we still truly enjoyed our time there.

Awesome!

View was beautiful

Relatively low price

Have stayed here twice and love the property

Enjoyed our stay!

We stay at this hotel for only one night as my daughter was having knee surgery in Banff the next day. I asked customer service if it was possible to leave her a “get well soon” note on he bed and they did it in a very nice way. My daughter was very excited

We booked and the original room assigned was not to our satisfaction. This was totally our fault as we inadvertantly booked a pet friendly room that we didn't need. Upon speaking to the desk staff, they immediately changed our booking to a corner room on the 2nd floor. It was wonderful. The hotel is nicely renovated but still portrays lots of European charm.

We raided a concern and the front desk clerk looked after us. We appreciated her listening and looking after us. I suggest the restaurant inside the hotel, very good food, nice ambiance. I have stayed there multiple times in the past and will be back again. Great location!

It was very convenient.

Everything

It was great. Good price. I has a sauna and a hot tub, both rate high for us. There were no outlets or lamp on one side of the bed. That was odd. There was no place to plug devices on one side of the king bed. It never happened to us before even in cheap motels.

Great

I feel that the reception people could be more friendly, our view was the wall from the other building. The main entrance of the hotel wasn't clean at all, and I am not sure why they were not able to send me the receipt after asking more than once.

Very beautiful location, lot of dining option, walkable and friendly staff, rooms were big and quite and parking was underground and pretty safe.

The staff was amazing, very helpful very knowledgeable, polite and friendly. I enjoyed my stay and would stay there again

.

Great property central to all Banff amenities. Excellent service. Rooms dated but did the job for a one night stay. Coffee shop next door was excellent.