热带酒店

Clean convenient location pleasant staff. Alittle noisy however.

Would have been nice had the clerk mentioned the planned power outage for morning at exactly when we needed to be getting ready in the pitch black room as we had no ext window. Apparently we were supposed to know this by reading the sign on the far left of desk. Also would have been nice if he had mentioned our room was alongside the pool where we could enjoy the noise of all the kids swimming til 10 instead of getting to sleep for an early surgery next day. Also would be nice if they could explain the additional $20.95 charge above our expedia total. Decent enough hotel for having little updates since those two giant waterslides went in, just going to have to elevate their customer service to stay relevant for the future

Good

It was cool during the night, wasn’t a duvet just blanket, was a small hole between the window frame and window. The heating fan was so loud, couldn’t sleep over the night.

the room was clean and comfortable

Decent location, not to far drive from town centre, lots of parking and on-site restaurant and bar. Definitely needs its fixes but all in all was still clean and staff was kind and helpful. Pricing was fair and would recommend.

Found mice in room

Perfect place to stay , specially family with kinds .

A little rough around the edges but very pleasant.

older location. good parking. clean and tidy . nothing amazing. unfortunately a v high deposit charged which is more than many competitors - this is a put off.

Large parking lot. The staff was very friendly.

Room was clean. Staff was friendly and allowed an early check in. Room was a bit warm, thermostat was set to 25C, but adjusting the thermostat and turning on the fan brought the temp down.

Lots of parking, room very outdated, staff were wonderful.

Would have been fine if they would except visa debt which they don’t and won’t let me stay the night what a joke the hotel industry is

Staff was helpful, room was clean. It was extremely hot in bedroom. We had to keep the balcony door to pool open continuously to cool room off.

room old but clean and well kept, staff good, recommend an entrance closer to room at back of hotel. key does not work on exit doors > only the front door. parking and other amenidies good.

Clean rooms. Comfy beds.

I love the stay i just didnt care for the guy with the 2 dogs kinda rude to ppl

They didn’t have the right information at check-in, insisted there was nothing they could do so we checked in to the room they had. Got a hold of hotels.com, they were great and said it was the hotels mistake and to go down to the lobby. Went to the lobby, where she said we’ll have to change rooms, I explained we were already in there, use the washroom beds are pulled back, Food is in the fridge, Kids are in the pool. She insisted we need to change rooms. Did all of that, the room she put us in, still had garbage in the garbage can, empty beer cans in the recycle bin. The room was incredibly warm, that usually doesn’t bother me. I turned the thermostat down, open the window and it was still 25°C in the morning. The kids were looking forward to the pool. Couldn’t go in the hot tub, again. I don’t complain about this kind of stuff, but it was literally too hot to go in, there were bugs and beetles all over the stairwell to the waterslide, both of life and dead. I booked a lot of hotel rooms. I believe this is the second time where I’ve bothered to view because it was so bad. Thank for your time.

Rooms were quite hot Old garbage that wasn’t cleaned up from previous guests