布尔拉斯民宿精品酒店

精致名符其实

Great location and hotel, the breakfast was fantastic each morning and the back patio area was calming and filled with plants. I would definitely recommend this hotel, the held out bags for us on our last day before the flight and let us use their courtyard and bathroom throughout the day.

O hotel é incrível. O quarto super confortável e a equipe do saguão extremamente simpática. Local muito silencioso e ótimo para caminhar durante o dia. Muitas opções de restaurantes e bares no entorno do hotel

So charming! Gorgeous breakfast. Loved my stay.

Funcionários super receptivos e atenciosos, nos auxiliaram bastante com todas as dúvidas e deram ótimas sugestões! Quarto aconchegante, limpo e grande. Café da manhã bom. Localização é boa considerando a proximidade dos principais pontos da cidade. Porém a rua que fica o hotel é bem fria e escura, nos passando uma impressão de insegurança principalmente à noite.

Staff was very friendly and helpful.

Clean room and friendly helpful front desk staff. Room very comfortable and clean

Excellent service

Hotel muito bem localizado, equipe extremamente gentil e solicita, acomodação extremamente confortável, roupa de cama extremamente limpa, banheiro impecável, shampoo e condicionador de ótima categoria.

The staff were welcoming and always ready to assist. They even provided us with a packed breakfast for an early excursion and a snack for an early ride to the airport. The room and hotel was well kept and they had a great breakfast both hot and cold. The hotel was close to a major park, good for a walk or run. And we were walking distance from restaurants and bars. Highly recommended for a stay in Santiago.

La habitación se encontraba en malas condiciones de limpieza, con bastante polvo visible sobre las superficies, especialmente en las mesas. Además, había un fuerte olor a humedad que se percibía de inmediato al ingresar a la habitación Suite 5, lo que resultaba bastante desagradable. Durante la estadía incluso apareció una araña de gran tamaño, situación que informamos, pero no hubo respuesta ni aplicación de insecticida por parte del personal. Lo peor fue la cama. A pesar de ser anunciada como cama italiana, se sentía dividida, como si fueran dos camas unidas, lo que generó una muy mala calidad de descanso, siendo justamente ese uno de los principales motivos de nuestra estadía. En resumen, una muy mala experiencia. El precio es elevado en relación con la calidad del servicio ofrecido. No lo recomiendo.

Helpful staff, they stored our luggage after checkout until we went to the airport and arranged our ride there. Room clean and comfortable, the real gem of the place is its hidden garden and patios complete with a swimming pool. I HIGHLY recommend this hotel.

The staff, especially the front desk were fabulous.

Great location. Wonderful “ boutique“ feel, a little like the H 10 hotels in Barcelona and Madrid. I believe it’s an old apartment building that they converted to hotel. What I really liked was the very helpful staff.

Non-working A/C in our room. Promised to fix it and didn’t and they finally moved us to another room. We had a leaky toilet. A strong rainstorm came one evening and there must have been an opening in the roof because our ceiling became wet and rainwater entered our room at floor level and pooled up on the floor. During our seven day stay our room was never vacuumed. Also, some housekeeping touchup work is necessary. An example was a significant buildup of dust on the shelf above the headboard. On the positive side, the hotel is in a convenient location, and all of the staff were quite friendly, however, not proactive enough to remedy the issues we faced.

Elegí este hotel porque viajé específicamente para asistir a un espectáculo a la noche y la idea era cenar en el hotel. Había leído en las especificaciones "Acerca de esta propiedad" dos puntos distintos: 1 - Desayuno continental incluido y 2 - Restaurante. Luego en "Ver toda la información de esta propiedad" otros dos puntos: Desayuno Desayuno continental incluido Se sirve todos los días de 08:00 a 11:00 etc. Luego: Comida y bebida Bar-cafetería Un bar o lounge Hice el check in alrededor de las 16hs. La idea era comer un sandwich o algo liviano en el bar y salir a recorrer la ciudad, pero me informaron que en el bar sólo hay barras de cereal y snacks (no era algo del momento sino que es la única comida que ofrecen). Pregunté a qué hora abría el restaurante y me respondieron que es para desayunar. Volví a preguntar, por si me había expresado mal o por si había no entendido. Pero no: el restaurante sólo sirve el desayuno, no es para cenar. No entiendo por qué lo venden como hotel con restaurante. Un fiasco. No lo recomiendo en absoluto.

Very helpful staff, quiet hotel other than creaky floors. Very walkable area to restaurants and attractions.

Beautiful premises, very comfortable and spotless room,professional ,friendly and English speaking staff. Very relaxing swimming pool space . Hope we go back

The room was very comfortable. It was spacious and we had a surprise terrace area we weren’t expecting.

Clean and quiet. Great neighbourhood.