拉德拉酒店

Air conditioning did not work and staff had no contingency - not even a pedestal fan! They said because it is new years day they cannot get it fixed. Our room was disgustingly hot and we had our front and rear door open just to get airflow. We decided not to complain further during our stay as it was already late and we needed to keep our bags there for 6 days which we were very grateful they could facilitate. I dont think its acceptable to have no solution to the rooms being 30C+ and given the issue was present before our check in the least they could have done is advise us so we could find an alternative!!!

The hotel is not as great as it was mentioned in reviews. In fact I cancelled my reservation at Radisson blue based on reviews in expedia and made a reservation at Ladera for a much higher price. The stay was not great and breakfast option is very limited. Later I booked in Solace Hotel in Santiago and is way much better than Ladera. Overall I wouldn’t recommend Ladera Hotel.

Hotel de ótima localização, equipe muito simpática, vista do roof top e sensacional. Amei ficar hospedada no LADERA.

Staff, from front desk to breakfast crew to the manager, all exceptional. Breakfast was delicious! Ladera Boutique Hotel will be my future go-to for a comfortable and elegant stay!

Nice place-

Courteous staff who go above and beyond. From the room service to front desk to the kind servers in the breakfast area. Breakfast was excellent.

Perfect spot to stay in the City, especially enjoyed our room, the daily breakfast, and spa amenities. Staff were exceptionally helpful.

Friendly staff, nice room, breakfast was very good, roof top area was very pleasant

Entregou o que prometeu! Localização excelente

Great location. The property was very nice. It was a walkable distance from so many cool places. The room was very spacious. Staff were very friendly and helpful.

O Hotel é muito bem localizado, quarto e chuveiro excelentes, funcionários atenciosos. O café da manhã poderia ter mais opções, tivemos um problema com ar condicionado, que foi compensado com um desconto na diária, mas que não poderia ocorrer.

Ótima localização e atendimento da recepção.

The hotel is a little out dated. They need to update some areas. The room needed some dusting, carpets in hallway very stained and fixtures need updating. The employees were nice and helpful.

Foi maravilhoso todo o nossa estadia no Ladera hotel, fomos muito bem recepcionado hotel bem localizado e muito confortável.

Falta um pouco mais d limpeza no quarto , troca de toalha e jogo de cama ! Café precisa melhora os itens disponíveis

Dificuldade na comunicação em razão do idioma, considerando que não teve nenhum funcionário que falasse português adequadamente. O quarto é amplo, no entanto é mal dividido, inclusive o banheiro é dividido em 3 partes: ducha, lavabo e vaso sanitário, parecem que são 3 cômodos diferentes. A iluminação do quarto é insuficiente. O turista deve ficar bastante atento com relação aos pagamentos, haja vista que os funcionários se confundem bastante no momento da transação, além de efetuar cobranças em duplicidade. A piscina não possui aquecimento, sendo assim ficou inutilizada. Falta canais de TV com rede universal, a exemplo de canais brasileiros. Ponto positivo: excelente café da manhã, hotel bastante conservado e bem silencioso.

Very nice place in a great neighborhood! Staff was very helpful!

Nice central location, feels safe. Staff was very friendly and helpful. Our room was clean but some of the curtains were torn. Many of the rooms face a busy road and there was a lot of street noise at night

Personal muy amable,

Buen hotel y bien mantenido, ubicacion excelente. Las habitaciones son amplias y luminosas con vista al cerro San Cristobal. La piscina en la azotea es muy agradable. Tiene un spa en el primer piso, solo le falta subir la temperatura al jacuzzi.