深圳中航城格兰云天大酒店

Ok

Right next to the electronic district. Very convenient for shopping. The rooms were also very nice

Location is convenient.

After stayed in many hotels, I feel that the highlight lies in services. Grand Skyline offers excellent services. The check-in service is efficient, and the two booked rooms are adjusted to the same floor. Thanks for the staff help. Later, I want to stay an extra night. Yongqi (Una) Chen at the front desk was very considerate and patiently assisted me. She also gave me the most favorable price and helped on all the requirements. My parents hung clothes in their room, and the cleaning lady took the initiative to bring in a cloth-drying-rack when she saw it. It was really considerate. The service is excellent here and I will choose to stay here next time 酒店服务很好，特别是前台永淇，我们办理续住时，她主动积极服务，感谢，点赞👍

It’s a wonderful experience for 7 days

Employees are not professional but one guy his name is Andy , amazing service he provided and I don't know if there is any manager or not seems like all the staffs are not trained and kind of rude other than Andy. I would be happy if Andy take place manager job because he does great job and when I was checking out Andy was on day off and I didn't get great service , wanted to change my Australia dollar one girl she was looking computer na seven dint look was telling go out change money and she was doing nothing but attitude was not acceptable . House keeping staffs are great and I need to say one great thing about this hotel the breakfast area clean and tidy ! After all I recommend this hotel only if staffs are good in attitude like Andi. Thanks Raf Sydney

Service is really not good at all ! There is no manager at the desk and never can discuss with manager for some issues , desk agent can’t speak English !

Great place to staying

The facilities were a bit old, the toilet flushing is bad and we need to call help for the patent. Besides, there are mould at bathing room… The breakfast is ok anyway.

The room i had, had bed bugs and i had several bites on my legs. They did give me a better room and breakfast each day! New room was clean. The hotel staff spoke very little english and when leaving i asked them to tell the taxi to the futian fast rain and they told him to take me to the port area. The location is great for the electronics area.

Good stay and will stay again next visit!

Although the hotel is located in a good area, the rooms etc feel very old. I have stayed here in the past and it was reasonable, but the price is too high for the comfort albeit the location. Staff dont really speak English so its tough to communicate. Id stay in another hotel the next time. Newer and fresher for the money paid.

Good hotel, we were happy with the room and staff and would definitely return if we go back to Shenzhen.

This hotel has the worst communication, didn’t bother to reply messages sent to them. Even Expedia staff can’t get hold of them with the number & instead Expedia asked me to call them directly with the same number that no one answered. Few recep staff can hardly speak English. Recep staff, though not rude, are all very unfriendly ... gave me only 1 keycard instead of 2 citing no more left ... Would be good if hotel train the staff on customer service especially on the basic curteousy of replying messages sent to Hotel via Expedia and also at least answer the phone when Expedia calls ...

Great location: centrally located next to a subway station and close to a park. Excellent breakfast selections.

The hotel is really nice and just 3 blocks away from the Huaqiangbei plaza. The staff is really nice and helpful so I highly recommend staying there if you plan on visiting Shenzhen.

Very friendly stuff. Great services. Room is big and comfortable.

The hotel is easily accessible from subway and the air conditioning is cool enough.

great location with many shopping and eating places surrounded. hotel itself is somehow old, but still good

Great hotel all round. Attentive staff, good breakfast buffet, clean comfortable room, and close to the main shopping street with all the electronics shops. Certainly exceeded my expectations.