厦门朗豪酒店

Reception Nd hospitality was amZing

We had a wonderful stay at this hotel. The staff were extremely helpful and welcoming. Our room was spacious with a comfy king-size bed and a great selection of pillows. Breakfast was excellent with plenty of variety. The location is perfect, near a large mall and many eateries. We’ll definitely be back! Perfect

Well layout and cleanliness are excellent.

All good. One big problem. As a 5star hotel. Whoever answers the phone does not even know a word of English. Reception 60% knowledge of English. It needs to improve.

My stay at Langham Place was really memorable. I’ll start by saying the facilities and the room itself were incredibly clean and well maintained. I stayed in a room with two double beds, super comfortable with firm mattresses. I love the old-school feature of being able to close the curtains in the room with a button. I also love how big the bathroom was, with a massive shower and plenty of counter space. The cleaning staff even left new water bottles for us to drink everyday, which was super helpful for us not used to drinking water in China. Nevertheless, I did end up getting food poisoning. The reason my stay was memorable was because when I was sick and waylaid in bed, the staff proved to be extremely kind and generous. I don’t speak a lot of Mandarin, but they were patient with explaining things to me. They helped inform me of the closest pharmacy and when it would open so I could get medicine. I also stayed in my room so long that they postponed the cleaning service until 6 pm. They were thoughtful and called to ensure we would get the service still. The staff also helped us grab a taxi cab to get to a restaurant one night. Overall, I had a good experience with the hotel and really appreciated having a comfortable, roomy space to myself while I was sick. A big shout-out to the staff and everyone who helped me. It ensured that I got to enjoy most of my time in Xiamen.

Beautiful property and amazing service. Thank you Pearl for making our stay so special. Highly recommend.

The hotel was right next to a food street and a shopping mall. Good for shopping and dining. Hotel room was very spacious, modern, comfortable and clean. All the hotel staff that I met were polite, helpful and pleasant. I would like to commend and praise Ms Pearl Cheng (程琳) for her excellent service. All my queries were answered and solved. Her suggestions of places to visit added more colours and meaning to our visit to Xiamen. All in all, we had a lovely stay at Xiamen Langham Place and would certainly recommend relatives and friends to book this hotel when they visit Xiamen.

The hotel was amazing, comfortable king bed, lounge chair at the window, beautiful view from the top floor. Breakfast was excellent. My wife and I had a wonderful time.

Excellent and beautiful hotel.

Convenient location near mall

Great

Stay here a few times in the past, still my preferred hotel when goes to Xaimen.

We had a very nice stay. The room was very comfortable and we slept well. Good bathroom amenities, shower, and bathtub. The shopping mall next door is very convenient for meals. We loved the pool, which was great for laps and not crowded during our stay. Throughout the hotel, staff was very friendly and made every effort to be helpful. When we ran into a few small problems, it was due to management. For example, there's no concierge to help with arranging local tours and no information available about sightseeing. There's no information about spa treatments unless you physically go to the spa and ask there. Maybe the hotel only recently opened? It seemed like a standard level of services expected from Langham were sometimes missing at this location. It's still a lovely, comfortable hotel and good value.

This hotel is amazing. The enviornment is great, the gym is extremely big for a hotel gym and the staffs were extremely accommedating. There is also a conference room on the 25th floor you can reserve. I would like to thank Audrey, Mandy, Eva, Jamie and Andy for their continuous assistance.

Had an amazing stay . The hotel staff are very friendly and caring. Feels to stay more here . Nicole , Ava , Eva , Mandy , Sylvia , Jamie are very professional with a friendly touch. Especially nicole is very friendly and caring. Thank you

The hotel is amazing but the inhouse restaurants are only opne on weekends. Also more staff need to be trained to handle customers especailly on the phone.

Staff are friendly and always eager to help.

Nice place

Good.

It was an enjoyable stay. Rooms are well maintained, service staffs are friendly and helpful. Nice bath shower. Bed is comfortable and I slept well for all 4 nights. Gym is well equipped. Mini walk in wardrobe is a good touch. Day and night curtains are electrically controlled, a very nice feature.