长沙泊富名致服务公寓

Nice clean

I lost my iPhone in taxi，one of staff spend time and trying to help me。I really appreciated his service and support 。God bless his heart。

Adequate sized rooms and apartment in a convenient location. Good service. Thoroughly Enjoyable stay.

One of the best hotels I stayed at. The hotel needs a bit of renovation. Other than that it’s perfect from location and easy mall access from the hotel lobby great staff very friendly and helpful. All what you need you can find it in the room from iron , hair dryer, fully equipped kitchen and more. Definitely it’s the place to stay at if you are visiting Changsha.

Would not recommend. The front desk lady was nice checking us in, but I was not happy with the hotel environment itself. We were given a non-smoking floor, however I was still able to smell smoke in my room and I saw cigarettes by the elevator. What’s the point of a non-smoking floor if it’s not being enforced and people smoke anyways? I heard wind howls all night which is crazy to me because I’ve never stayed at a hotel where I’m able to hear wind blowing every 5 seconds. Booked for 4 nights but ended up checking out after one night and booked a different hotel. If you’re sensitive to noise and hates the smell of cigarettes like me, please think twice before booking.

The rooms at this hotel were spacious and felt like a true home away from home. They were well-equipped, featuring a kitchen and a laundromat that was easy to use—great for longer stays or if you just need to freshen up your clothes. The views from the room were also fantastic, adding an extra touch to the experience. The staff were consistently friendly, professional, and attentive, making sure everything was taken care of. Overall, I was very impressed with the room and amenities, and it contributed to a very comfortable stay.

Very nice view!

The reception staff continuously hung up on me as I had trouble finding the hotel. I was stuck outside the mall calling them for over 2 hours in the cold. I also had to ask them more than 10 times (not exaggerating) for the address for the Uber to pick me up. I missed and was charged for 2 Ubers as the address was incorrect. Terrible customer service. The same receptionist sat in the gym and watched me working out the whole time, was weird.

This being my first time in China, this hotel and stay was absolutely incredible top to bottom. Nice clean facility and rooms, convenient shopping stores around, easily accessible for ridesharing and walking distances and plenty of accommodations for guests. Room service was always so courteous and provided nice clean rooms and sheets and towels from returning from the day. Nothjng but good things to say and would absolutely stay again asap!

The hotel has free laundry service. The swimming pool is another amenity that is unbelievable given the price charged.

This hotel is located in the building of a mall with many dining and entertainment options.

Better than expected! Super helpful staff! Wonderful experience! I’m going back to it!

This property is very clean and the breakfast (paid for) has many options and very clean. Love the laundry availability.

Excellent breakfast and service

Walkable distance to many things, people at the front desk were quite helpful.

I had a wonderful stay. The hotel is centrally located and it's very convenient to get around. The room was perfect and comfortable. Exactly what I was looking for. The manager Emma went over the top to accommodate me with everything I needed. She even arranged a special Christmas surprise in my room, as she knew I was spending Christmas alone. It really meant a lot. Also, I had left my power bank in the hotel room and Emma personally mailed it to me in Shenzhen! Top notch service. I definitely recommend Modena and will definitely return next time I go to Changsha. 10/10!

Room was great, spacious. Location of hotel was good too. Lack of information about places to visit and staff were not very forthcoming in helping find taxis, etc. which would be difficult if residents don't have a taxi app already. A few drivers did not recognise the real entrance of the hotel. Breakfast was terrible! Not a good selection of food - the quality of food was below standard for Chinese cuisine, also no management of space and seats which gets chaotic when it is crowded. The space is crowded and the food gets ruined quickly.

The room itself was fine -- spacious, quiet, and clean, with a kitchenette that included a small cooktop. The breakfast buffet was just OK. I was given a smoking room, even though I booked a nonsmoking room, but this wasn't a big problem as there was no strong cigarette smell.

The stay was Okay, the only problem was the dining area and hall ways cold

Washer & dryer in unit was very useful. Closet is at a weird location. Hotel smells like smoke but that’s most places in China.