Pullman Taiyuan

Hotel service is good. Room and bed is very comfortable and price is acceptable. Only not close to the down town city.

The hotel is upscale and the location is great. There is a mall across the side street that has a supermarket in the basement, as well as some restaurants. The staff is excellent and very helpful.They will go out of their way to make you comfortable. Ivo Chen was very helpful and spoke excellent English, which was great as I do not speak any Chinese. He also arranged for extra water bottles. I ate a buffet lunch on Friday in the restaurant and they had a nice variety of dishes. Tracy was very helpful and asked me if I wanted to have steak which I did not know was available. The steak was quite thin, but decent. It was the Mid Autumn festival and Tracy sent extra moon cakes to my room. Mike was also helpful, along with the other front desk staff.

除了中餐厅，什么都很高级！员工服务都非常好。房间清洁非常好！ 中餐厅大厅很小，桌面小也不大气，空气流通本身不好，灯光幽暗但不是很有情调那种氛围。椅子不舒适，出品不好不精致，跟菜单的介绍不搭杆。最失败是清炒芥菜居然有几块鱼鳍，泡饭除了米完全没有材料，代表厨子就没有心做好菜。差差差！ 反观西餐厅，出品新鲜，开放式大厨房，大厨主动跟客人沟通所需。出品不是顶级，但是很正宗，服务好的不得了。简单一杯早餐卡布其诺，服务生就用奶泡做了一个心型图案，非常贴心！