北京金隅喜来登大酒店

I was satisfied with my stay in this hotel. Staff were polite and friendly. My room was spacious. Most importantly, the pool was long enough, even though at times, it was a bit crowded. My only comment was the unavailability of a business center for guest use. (Its center was restricted for privileged guests.) I did inquire the availability of such facility prior to my booking and was told that it existed, but no mentioning of privileged guests was given. I would have brought my own laptop (prefer not to do that during my vacation) or booked some other hotel. At the end, I was given the privilege to only visit the center and use its computer ONCE... this was somewhat disappointing. I started my trip in Vancouver and now continuing with my trip in Hong Kong. The hotels in both cities provided desktop computers, printers, etc. for general use. (Otherwise, why would I be able to type in this comment now!) There will not be much overhead to set up a business center for general use and it will bring much convenience to guests.

Everyone is very friendly and helpful. Not to mention the variety of breakfast was huge. One day I was late for breakfast and they are already serving lunch, I asked for a togo coffee and they gave it to me free. The area it located has multiple other big hotels too and it makes me feel safe even i was out till mid night.

Bed is like sleeping on clouds, amazing facilities, great location with western and Chinese shops within 200m