Six Senses QING CHENG MOUNTAIN by IHG

Beautiful hotel with amazing food and staff. Our butler, Maricel, was incredibly attentive and she made our stay truly terrific. We will be back and would recommend the Six Senses to everyone. Great for couples and families!

客房乾淨、服務人員態度極佳

住宿滿意，雖然有一些員工服務未夠水平，但整體員工態度親切友善，感覺良好，是一間可以令人放鬆的渡假酒店，下次到青城山旅遊也會選擇這裡。

Nice decor and facilitaties and very comfortable environment. Quiet neighbourhood to explore without very crowded. Nice restaurant and service. Yet, wifi not very stable, so the connection of the phone hotel provided is not very consistent. Experienced a 15-minute period of water supply problem, no water coming out from the tap.

設備一流，硬體一流，就是服務無法達到六星級，一樣的錢我寧可去東南亞villa度假

Good location right in front of the scenery spot; quiet and tranquil environment but training of staff not up to expectation Quality of breakfast is so so; coffee, tea and congee were only warm, NOT hot at all.... Guest room toilet has unpleasant smell probably due to drainage or ventilation problem which should not happen for a new hotel opened less than couple years? Six Senses Spa is well managed with reasonable charges. Afternoon tea and noddle bar were too expensive

在青城山绝对是最好的酒店，环境宜人，住在里面玩一天没问。酒店服务员服务意识很到位

成都地区最好的酒店，没有之一

Very good location, nice and updated room, very clean. The Thailand restaurant there is top notch. Love it...

Do not waste your money. This is, without question, the worst luxury hotel we have ever stayed at. Six Senses Qing Cheng is nothing like the beautiful resort shown in the photos. Instead, we found a poorly maintained property with cracked walls, weeds everywhere, foul-smelling algae-filled canals with exposed plastic pipes, patches of fake grass used to hide defects, and an atmosphere completely unworthy of a luxury brand. The resort is surrounded by traffic rather than nature, the facilities are mediocre, one advertised restaurant was closed throughout our stay, and the service simply did not match the Six Senses standard. We left a day early because we could not justify staying any longer. Having previously stayed at Six Senses Oman, we feel this property damages the Six Senses brand. This is not a luxury resort. It is an expensive disappointment, and we strongly recommend that others book elsewhere.

six senses was an amazing experience for us! at check in, we were informed that we could be upgraded to a room with in room onsen, and the staff also arranged for us to stay with our friends in the same courtyard although we had separate bookings. the room and facilities overall were superb! onsen was so comfortable in the winter, and the room was very spacious. we had an issue with the heating and the staff were very on the ball- bringing us a portable heater while they tried to fix the issue, and also offered to change rooms for us. throughout the stay, and even afterwards - guest relations manager Frank was a huge help! he responded very quickly on wechat for our queries, giving us recommendations for food and amenities nearby. he also came down to help us with our wifi issues! location wise - six senses is close to all the attractions like panda valley and qing cheng mountain. was an excellent stay - 100% recommend!

A truly special and memorable experience Our stay at Six Senses Qing Cheng Mountain was a truly special experience. The entire team was incredibly kind, warm, and always willing to help and serve with genuine care. We also used the hotel’s private transfer service, which was excellent — comfortable, smooth, and perfectly organized. But what truly exceeded our expectations was the guided tour service. Our guide, Hickey, was absolutely fantastic: professional, attentive, and genuinely caring. He supported us during the entire experience and even accompanied us to the airport on his day off. He became a friend to our family, and we are very grateful. We highly recommend both the hotel and the overall experience. Just a couple of points to be aware of: • The summer heat can be intense, and it may affect the enjoyment of outdoor excursions. • English communication can be a bit challenging in some areas of the hotel, especially in the spa and kids club. That said, the hospitality and effort of the team more than make up for it. We would absolutely return. Ulisses Borges Cardinot Stayed July 2025

Cheguei no hotel a noite e a recepcionista não sabia falar ingles. Havia solicitado uma cama extra, pois éramos 03 no mesmo quarto e não havia a terceira cama. Apos uma longa tentativa de comunicação, fui transferida para um quarto família que possuía uma cama extra para criança. Tivemos que aceitar, pois a comunicação era quase impossível. Tentamos solicitar algo para comer, mas infelizmente não havia nada disponível. Nem frigobar. A experiência foi muito ruim.

Stay was generally good except for a couple of service related incidents eg i asked front desk to make a reservation for us one evening and the person asked me to book myself. When i showed the restaurant name on my mobile app, the person tried to call the restaurant directly on my mobile without asking me.

Underwhelming compared to the likes of Capella, Langham where we are frequent travellers at. Rooms were decent however had mosquitoes on the warmer days we were at. Upgrades were offered at a charge of double the room rate, concierge was unwilling to assist at most times, especially after we declined the hotel tour packages. Won't be staying at six senses again, you can get much better hotels and service for the same price.

Not so nice experience in the beginning but gets better after that. Disappointed that there are no 1. welcome email prior to arrival 2. not even a welcome card from the resort GM. More disappointed to know, there is no GEM appointed to our room. The front desk staff claimed that only villa guest will be entitled a GEM as there are more than 100 rooms in the property to cope with. Can’t help My high expectations of Six senses brand dropped to the bottom as I was wowed by the level of service in Six senses Uluwatu last year with outstanding GEM Amita and GM Manish Puri taking care of everything. Anyway a very big thanks to the front desk and housekeeping team for decorating the room and provide a cheese cake for my wife’s birthday. F&B service manager Pierre Henri and Josie from Sala Thai restaurant made good recommendations for my wife’s birthday dinner. We also enjoyed a very professional and detailed tour by 1. Summer for our Qingcheng Shan tour 2. and Vanilla for Dujiangyan tour. My wife and I enjoyed how the narrations bringing every being and structure to life. Six Senses Spa is a must go. We felt fresh after the body scrub and deep tissue massage. Overall the experience will be perfect if only there are no hiccups at the beginning. I would like to thank again Vanilla, Summer, Pierre Henri and Josie for their outstanding service and the rest of the friendly ground staffs.

The place is nice, but I was surprised that room service was closed by 10 pm

This was one of the best hotels in one of the best locations we have been to. Our stay was fantastic and the service was absolutely exceptional. Despite not speaking any Chinese, we had no problem communicating with the hotel staff in English and they went the extra mile in providing us the most memorable stay at the Six Senses. The food was incredible, and being vegetarians, we never ran short of options to eat great Sichuan Chinese dishes, amazing Thai food and hearty breakfasts every morning. One of the highlights of our stay was the Hotel Square that served us fresh Dan Dan noodles and a wide selection of teas every afternoon. The hotel organized us an awesome trip to Wolong to see pandas amidst the snow covered mountains. We also enjoyed our hike on Qing Cheng Mountain and our visits to Panda Ark. Overall our experience at Six Senses Qing Cheng Mountain was phenomenal. The hotel food, the service, the amazing spa, the mountain views & the pandas made our trip memorable and make us want to go back in a heartbeat.

There are local tourists spitting in the restaurant which is really gross. It’s a six senses property but in terms of service and up keeping of the hotel it’s not of the same standard.

Wir haben den Aufenthalt in diesem wunderschönen Hotel genossen. Das Angebot der Exkursionen war enorm und außergewöhnlich. Wir hatten z. B. in einem Tempel unter 1000 jährigen Bäumen, bei einem bekannten Meister, eine TaiChi Stunde gebucht, ein unvergessliches Erlebnis. Der Service in diesem Hotel war hervorragend und das Essen, vom Frühstückbuffet bis zum Abend excellent!