杭州盛捷国际办公中心服务公寓

Service was genuine and sincere. Room was spacious and definitely suitable for long stay.

I booked the hotel as I intended to stay in the city center center Wulin Square and West Lake. As I wanted to go to the Hotel, I noticed that the location on the map that Hotels.com provides and the actual location are totally different . In fact the hotel is not anywhere near the center but far outside the center on the other side of the river. This fact heavily influenced the stay with my partner, very unfortunate..

One of the best hotels I have stayed in. The rooms were very clean and spacious. The views from my room were terrific. The hotel provided many complimentary hygiene products such as laundry detergent, high quality dental utensils and great smelling body wash and shampoo. Although the location of the hotel was a little far from the city center, the quality of the room more than made up for that inconvenience. The hotel staff was kind and friendly. However, I wish that they spoke more English because it was particularly difficult to communicate with them at times. Nevertheless, I will happily return to this hotel.