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Great place to stay great location and wonderful staff especially Anderson and the front desk !!

The hotel was lovely, great location. The staff and the room and the breakfast were all terrific.

Decent Gym, but they fail to mention on the description that its not only for the hjotel, but also ghas subscription with locals.

Great comfortable stay at this hotel, would definitely consider staying here again. Excellent friendly and helpful staff.

This place has make up all over it to mask the absolute terrible craftsmanship. Where a wall meets a ceiling or any connecting of surfaces, cracks, paint chipping, dirty pieces of furniture all over the room. The hotel is “5 stars”, but my “4 star hotel” in Cartagena absolutely trumps the Charlee in cleanliness. Also, a resort fee that wasn’t mentioned by hotels.com?? Hotels.com, if you’re reading this, please refund me a night or two, for the above, and for the below. This is really the part that hurt me, because SOMEHOW, Google calls this a 5 star hotel, and it is not. And somehow, this place was nearly 2x more expensive than likely better hotels right around this one. Was in multiple rooms and there is basically no lighting. I don’t know what worry person thought low light is “in fashion” for high end hotels, but they should be fired. On top of that, absolute confusion from the staff on guest we could bring in. We were repeatedly told we could bring one for free and the rest pay, but the person on shift when we brought a guest pretty much rudely demanded we pay, even though we told him of two other reception desk staff who told us otherwise. I don’t mind paying, but the differing answers is absolutely not five stars. The amount required to bring a guest was…massive. Hotels.com, if you’re reading this, please refund me a night or two because what this hotel is able to get away with is awful

The pool was a visual attraction! I had an incident at the pool on the roof top. I wasn’t watching where I was going , and I stepped into the pool. I was so embarrassed. I had walked that way from the steps several times without incident. …maybe some type of barrier could be placed there. But it was my fault. 😂😂😂😂😂😂😂 The pool side with tables is lovely❤️

Staff was great especially freir the lobby receptionist.

Excellent staff, location was perfect! Walking distances to nice restaurants, bars, and clubs. The rooms were very spacious and comfortable with unforgettable city views. The complimentary breakfast was excellent and the staff made my day even better. A very safe place to explore and walking distances to many places. Close to La Provenza area which is filled with beautiful people, unique restaurants, and a party atmosphere that makes you want to stay in Medellín!

Habitaciones espaciosas, camas super cómodas, el ambiente en el Rooftop de primera, la comida y sus cocteles 10/10 Tienen un personal muy atento en especial Edisson que siempre que nos hospedamos en hotel es muy atento, amable y confiable.

Everyone was super nice. Very attentive to my every need. Will be back sooner than later!!

Staff was kind and helpful

Had an amazing stay. Staff was very friendly. Envy rooftop was gorgeous for nighttime.

Amazing kind professional staff They made my stay very pleasant Perfect service ,very clean and great food

Staff was excellent as usual and very friendly. Very clean room

Simplemente lo mejor

Definitely will go back to this hotel I little pricey but it’s worth it not to long I stay in a different hotel i I regret it

The best

The hotel is a "designer" style, modern, clrean, well equipped and maintained. The staff wonderful, helpful and nice. The surroundings is for party people, the park is front is very noisy all night and full of all kind of hardcore party services .. if you look for party it is perfect, for a calm stay better choose another location.