DoubleTree by Hilton Zagreb

位置距離市中心大約30分鐘步行。但附近就是巴士站，位置方便

地點距離市中心大 約30分鐘，但距離巴士站只要10分鐘，如果有大型行李話間酒店位置不錯

很好

Unfriendly staff and poor facilities.

The issues for which the hotel was in anyway terrible was the careline and some persons at the reception. It had became the only unpleasant experience during my 2 weeks stay in Croatia and Slovenija. The A/C had the sound of trembling every 1 or 2 mins. I called the “careline”. They told me it will gradually disappear when the room cools down. 1hrs latter, it was still there. A technician came and told me it’s because of de moisture effect. He did help put something to decrease the noise but the trembling sounds were still there. The next morning, I checked with the reception if it’s normal, she didn’t reply the question and told me she will send another technician to check it again. She didn’t confirm if it’s sol either after the breakfast. I had to confirm once more again she told me that every room has the same situation and it's considered normal there. The other thing is the transport fee to the airport; it should be at a discount price of 140 kuna “immediately” after you apply for membership as it showed on ad. The lady at the reception originally told me the 140 kuna apply for next time after I applied. I had to double check again then the other younger lady in the reception told me it should be 140 this time, not 190, not next time. Beyond these two issues, everything is professional: people helped a lot parking at arrival; restaurant was good; generously free extra cookies to kids; swim pool was perfect,people work over there are kind and help a lot.

Arrived early before check in time but was allowed to check in and got upgraded. Very polite and helpful staff. Room is clean. Location is just a bit far away from Dolac Market and other attractions.

nice, clean and comfortable room with comprehensive facilities helpful staff

浴室設計不喜歡 洗個澡一定滿地都是濕的 不然就要很小心...... 然後附近沒有什麼東西 其他部分都還不錯

可安排機場接送十分方便

1. unstable wi-fi 2. Did not tell we need to pay tax when we check in 3. extremely bad attitude and service of front desk staff named Tomislav. He did behave and did not respect guests and we hereby raised a serious complaint on him.

Rent og pent, og veldig serviceminded

All was perfect in this beautiful place

O hotel tem uma boa estrutura e acomodações confortáveis. No entanto, o atendimento deixou bastante a desejar, e a localização não é favorável, o que acabou prejudicando a experiência como um todo.

This hotel was exactly what we needed. After a long day travelling the hotel staff couldn’t have been any more helpful. From the airport shuttle to reception/restaurant/bar and spa staff were fabulous. Very helpful and went out of their way to help in any way they could. The pool was a welcome addition on a hot day, dinner and breakfast was fresh and tasty. Thankyou

Room wasn't ready , My room faced the roof , they charged $25 for breakfast , mini fridge wasn't worked and I asked 3 times to come check and no one showed up. Bar tender was rude , the only one that treat me nice was the spa lady. Hotel is far away from every attraction if you are a tourist , no place around to eat so you are stuck with an expensive japanese type restaurant and with no choice.

Petit déjeuner sympa Chambre propre et le fais que la salle de bain est une douche et une baignoire c’est top La Clim fonctionnais bien Formule demie pension parfait

Pool not available on second morning due to maintenance. Wires hanging off wall in wet room. Staff refused to deliver ice to room at 22:30 after malfunction of 8th floor ice machine

What an amazing experience at this hotel! The location was excellent, with easy access and right next to the tram station. The pool was great, and I also enjoyed the gym. The staff were all very friendly, especially Mr. Lucas, who looked after us during our half-board dinner. He was incredibly helpful, and welcoming. The breakfast offered a good variety of options, and overall, I had a wonderful stay. I would definitely come back again.

자그레브에서 훌륭한 숙소에서 묵었어요 위치는 관광에 적임이진 않지만 비즈니스 목적으로 좋았어요

Clean hotel Great location Good amenities Fantastic reception staff Breakfast good have better vegetarian hot options