阿兹特克温泉酒店

Next time I come back to Bristol, I’d definitely be staying in this hotel again! The bed is very comfy, the free milk machine is such a nice facility in the corridor, the welcome cookies were yummy, the service is good, the room is nice and clean.

The bed was terribly uncomfortable The shower was dirty The hotel had run out of junior robes I appreciate that the hotel was busy and you cannot control the public but there was a lot of noise from guests running down the corridors till very late

Very good very nice

We travelled Sheffield to cornwall and used the hotel as a 1 night stay to break up the journey with two children aged 6+9. It was conveniently located just off the motorway so really easy to access. Free parking included. We booked a family suite and it was brilliant - activity packs, toiletries, cookies, vip robes and slippers for the kids ... Great family friendly touches! The suite itself was huge too, perfect for a family of 4. The pool has "family friendly" times and is great for the kids. We enjoyed breakfast too, loads of choice and cooked to a high quality. Would highly recommend.

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I’d come back for sure.

Access good location easy to get to food excellent ,bed comfy, patio good could do with a cushion for the chaits we used a towel ,spa good pool lovely

Amazing service and spotless clean facilities, best place to chillax.

Excellent stay, as all Daniel thwaites brand hotels usually are... Great food, great rooms, really comfortable, great hotel layout, milk and water dispensers in the hallway, which are genius idea, really make the difference for an avid tea/coffee drinker... Spa, gym, pool facilities are fabulous, very relaxing and well kept. Staff were lovely as usual, they pick good people. Only thing I'd complain about is having to pay for parking, which I didn't expect... But it was only a fiver per night so not too unreasonable.

Great place to stay very good staff

Buying a 48 hour spa pass and then told you cant use it after checkout. Highly misleading. Having to pay to use the facilities was itself not on, but then being sodl one unser the guise of being a 48 hour pass and then being told you can't t use it after you have checkout. I manged to get 2 hours of it during my stay. The pillows are terrible that I had to use my arm a support. The bed is also not great. However the complimentary milk machine is amazing!

Nice

We stay regularly here and notice slight differences each time. This one night stay I thought they were a bit off their game - But overall, still deserving of the 5 stars

We stayed at the Aztec Hotel & Spa for two nights. It’s just a 10-minute drive from the M5 motorway. Access to the pool, sauna, and jacuzzi is available for an additional £15 per person, not included in the room rate. Fresh milk and chilled water are available free of charge from dispensers in the corridor—a thoughtful and convenient touch. Parking is ample and free, and the hotel provides fast, unlimited Wi-Fi. There are three E.ON EV charging points on site, although one was out of service during our visit. The instructions on the charging unit were unclear: there was no QR code, and downloading the app didn’t enable immediate use, as it seemed to require a physical charging card. Eventually, I used the E.ON website to activate the charger at a rate of 55p per kWh. This method worked well and was straightforward, though it wasn’t clearly explained on the unit itself.

Lovely hotel, great room and facilities. Very short stay but very comfortable and easy

Excellent - highly recommended! We’ll definitely be coming back - thanks.

Good room space, bathroom needs an upgrade

Nice people, nice place....

The two staff at reception rude and disrespectful whereby helpful or accommodating in anyway. I’ve stayed in Marriott Hilton, raddisson this is by far the worst service and hotel experience I’ve had in a long. Secondly why give the guest an option for double or twin bed and only give them a twin bed for a couple makes no sense should be more equitable and punctual in dealing with the requests of the guest. Also didn’t appreciate staff or guest knocking on our door during day light to turn it down. It’s not that deep and plus we are well within our rights I will never be staying in this place again poor service apart from the bar man. Everything else was unorganized and disrespectful especially the first two receptionist in the morning at 11:00 on Friday 4th July