Next time I come back to Bristol, I’d definitely be staying in this hotel again! The bed is very comfy, the free milk machine is such a nice facility in the corridor, the welcome cookies were yummy, the service is good, the room is nice and clean.

We had a lovely stay

Did not have breakfast

The room was a little bit dusty, and reception seemed a little understaffed at points. But the service I received from reception was very good. The spa facilities were really nice and I was overall very happy with my stay. At the service in the dining hall was absolutely phenomenal and in the bar as well

Nice hotel and facilities but service is poor

Recommend

Fantastic stay a few mix ups with room but soon sorted

A king size bed is not 2 singles pushed together!! So disappointed in that especially as it was presented as an option. The air con was also broken. The staff were friendly about it and gave a fan but ultimately with the king size bed issue and it being ridiculously hot it wasn’t a particularly comfortable stay

Lovely location with friendly staff and elegant ambience.

Booked this hotel for my parents as a special treat to stay to help with my newborn, chose here as it had parking, a spa and swimming pool so they could relax. I was horified when they told me they had to pay separately for the parking and to use the swimming pool, not what you expect when you pay for an expensive hotel that the facilities are not included.

Nice spa ( not included with booking but worth the surcharge). Had one of the premier rooms so got bath robes and slippers to head down to the spa. Breakfast was good with quality ingredients and attentive service. Enjoy our stay.

The bed was terribly uncomfortable The shower was dirty The hotel had run out of junior robes I appreciate that the hotel was busy and you cannot control the public but there was a lot of noise from guests running down the corridors till very late

Very good very nice

We travelled Sheffield to cornwall and used the hotel as a 1 night stay to break up the journey with two children aged 6+9. It was conveniently located just off the motorway so really easy to access. Free parking included. We booked a family suite and it was brilliant - activity packs, toiletries, cookies, vip robes and slippers for the kids ... Great family friendly touches! The suite itself was huge too, perfect for a family of 4. The pool has "family friendly" times and is great for the kids. We enjoyed breakfast too, loads of choice and cooked to a high quality. Would highly recommend.

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I’d come back for sure.

Access good location easy to get to food excellent ,bed comfy, patio good could do with a cushion for the chaits we used a towel ,spa good pool lovely

Amazing service and spotless clean facilities, best place to chillax.

Excellent stay, as all Daniel thwaites brand hotels usually are... Great food, great rooms, really comfortable, great hotel layout, milk and water dispensers in the hallway, which are genius idea, really make the difference for an avid tea/coffee drinker... Spa, gym, pool facilities are fabulous, very relaxing and well kept. Staff were lovely as usual, they pick good people. Only thing I'd complain about is having to pay for parking, which I didn't expect... But it was only a fiver per night so not too unreasonable.