黑马旅店

Staff were lovely. Room was clean and well presented. It's the second time I have stayed here. Can highly recommend.

Brilliant staff and a truly great place to stay

10/10 - a wonderful stay

The staff, food, room everything was first class. The attention to detail, beautiful wine glasses in the room, hot chocolate and curly Wurly's, the face cloth and dressing gowns all made the stay more special

Fantastic accomodation in an excellent location. Unique and beautifully furnished clean room. The staff were excellent in all areas, courteus and helpful at all times. Food ourstanding. Will definitely return.

Yes this is one of the better ones out there room spotless food amazing will be back again soon

Absolutely lovely little pub staff very friendly rooms quirky food amazing proper old english pub

Characterful, well appointed room. Very comfortable and homely. Great food in the restaurant, both for an evening meal and breakfast.

Staff were all lovely. Room was really nice, the children loved the little touches in their room. Food was outstanding

Staff were brilliant and friendly especially Franky who was great with the kids making them feel welcome. The family room was excellent, was a bonus that the kids got a separate room to themsleves, was clean and furnished in keeping with the Inn with great facilites in the room. Breakfast was excellent too with a greay selection to choose from.

Absolutely brilliant hotel and pub/restaurant.

Fabulous room, large, warm room (during a cold snap - hate entering a freezing hotel room), beautifully decorated, really friendly helpful staff, great breakfast, won't be staying anywhere else!

Lovely relaxed comfortable vibe. Excellent room amenities with interesting decor.

Lovely, spacious clean room. Great dinner and breakfast. Perfect for a work stop over.

We have stayed here several times and have rated it highly. This visit the welcome from Steve and female staff was as warm as usual but not from the male bars manager who showed no engagement. My first night i had an excellent meal. i also had several pints of an ale recommended by the bar man. The bedroom was up kite stairs which were very awkward for an 85 year old with limited mobility and had to resort to going up on my hands and knees. During the night i had an upset stomach which caused me to have the runs all night. The following morning I was ignored by the male bar manager who was eating a sandwich and engaged in looking at a small computer screen. I mentioned to him the terrible night I had and that my lack of mobility made the stairs difficult. He put my uncomfortable night down to the water. i found this uncaring and dismissive and there was no offer to change my room to an available ground floor one. i went all day without anything to eat and could not enjoy the day planned as i needed to use a lavatory frequently. The following morning i had breakfast and asked the female manager on duty if Steve was around but sadly he was not. I explained to the manageress my experience of the two nights and she was reassuringly sympathetic and wanted to see if she could change my room. i had only one more night and decided i would leave it. That evening i enjoyed a superb meal. The attitude of the male manager marred my experience despite kind efforts of other staff.

Everything is superb about this establishment.

Special thanks to Frankie for being so helpful and welcoming - especially sorting out the tv!

A superb property with all you could want for a stay in the country near to Richmond. We had an amazing bedroom in the attached cottage.

Beautiful, spotlessly clean room, tastefully furnished and very comfortable bed. The staff were welcoming and friendly, and the dinner and breakfast were delicious.

Lovely visit, thank you!