Crowne Plaza LEEDS, an IHG Hotel

房間乾淨整潔，有泳池和SPA，工作人員親切服務好

Nice staff and good experience for family.

Mattress was extremely hard, barely slept The safe wasn’t working Although we paid for breakfast we were not on the list and had to wait till we were checked out Receptionist said that new mattresses were recently installed but they were rock hard. Would have been more comfortable on the floor

Excellent all around, some modification is needed in the rooms and the pool but all up, a nice place to stay with great food

Very happy with the hotel and staff on the front desk. Disappointed that the pool Was closed on our first night as we chose your hotel for the pool facilities. Breakfast was good apart from the flies. Room Was lovely and clean. Disappointed the tea bags were not filled up two days running, had to get some at breakfast in the end. We enjoyed our stay thank you o think we will be back

Room great apart from noisy air con. Was surprised that we couldn’t get a drink at the bar after 11 apart from a bottle of wine?

Lovely room Excellent welcome at check in Really good breakfast Convenient and reasonable parking

Great customer service in all, the best in recent (post-pandemic) memory

Helpful and friendly staff. Great breakfast with plenty of choice. Hotel is close to city centre and train station.

Staff is helpful , room is clean

Wonderful room. Breakfast was great. Donny on reception was polite and helpful

Wonderful experience. Loved the supportive, firm mattresses (huge relied for my back after a long day of traveling). Loved the pool, hottub, sauna. Extremely helpful, friendly, and professional staff. The manager was wonderful! I will definitely stay here again when I'm back in Leeds.

Had a great time in there, Breakfast was really good as well.

Room was very clean no complaints but leisure club facilities were a little tired

The staff were extremely friendly, work as a happy team. Thank you to Chippo, Patricia, Tina, Jennifer, Donny and everyone who welcomed us.

Good location, friendly helpful staff and high standard of cleanliness. Room condition a little tired e.g mastic on shower discoloured, bathroom door chipped, minibar door loose. All minor things that better maintenance could fix easily enough. over all a good choice and fair value.

The hotel is very clean and all the staff are helpful and amazing. They are very prompt in responding to requests. On check out, I needed somewhere to keep my luggage as I did a little wander around the town whilst I waited for a lift and they happily kept my luggage in safe storage, The breakfast was excellent and the dining area was good; not crowded. I will give special commendation to Dony and Alicia at reception! ☺️

good central location, nice smart hotel and modern rooms

Clean room, friendly staff

All ok - the hotel is looking a little tired in places. It was very busy for this weekend, and there was a long queue for check in, and a few niggles but nothing major. (Water not replaced in the room, lack of the jacuzzi working, shortages at breakfast etc) - nothing too drastic but just could have been a bit better.