Crowne Plaza LEEDS by IHG

All the staff were lovely, particularly the lady who checked us in.

The room we booked specifically stated there was a bath but on arriving the room we received did not have a bath and beware of the £18 car park charge that isn’t mentioned until you enquire. However, onsite parking is listed as an amenity.

Rooms are clean, staff are nice, convenient location

Room was spotless, club lounge and snacks a great bonus.

Staff were outstanding, especially Yassa on reception 100% best customer service I have received in a hotel! Your a star Yassa ⭐️

Staff at reception (Yaseer) were super friendly and helpful. Room was great and spacious. Hygiene was good.

Room spotless. Great service from everyone

All of the above

I've stayed here before and it was wonderful. However, this time I was a bit disappointed. Reception staff were wonderful. However, the spa staff were not as nice. Their general cleanliness didn't seem to be there. Phones wouldn't connect for room service. Just seemed to have lost a little bit of the quality that it once had.

Yes to both

Rooms and common areas very clean. Staff were fabulous

Staff welcoming, easy and fast check in with rooms ready early. Rooms comfortable with all amenities

Frokost og basseng området med både steam og badstu. Meget bra.

Great hotel, great staff, Titus and Georgio on the bar are great lads

Nice hotel for the

Had a great time

Overall nice stay, with a few minor gripes, housekeeping missed numerous items after first nights stay, no water, hot chocolate replenishment. Shower head fired off in all directions as it was old, booked queen bed but felt like a double as we had no movement space, hand lotion in bathroom full but unusable as nozzle gunked up and bottles secured to the wall. Club lounge was very nice and the waiting staff were very nice and attentive.

The hotel room was good, the breakfast was average (overpriced) What was really disappointing is that upon checking out myself and my friend were told that we would have complimentary parking, however upin checking myy credit card the hotel had proceeded to bill my credit card, upon calling the hotel to check I was told by a rude manager that there has been a misunderstanding and that the parking charge would stand. Most unprofessional

Great room, great hotel

Room was clean and comfortable except for being too warm. AC kept switching back to a higher temperature through the night, so we didn’t sleep well. Breakfast was lovely and fresh with plenty of choice.