Hampton by Hilton London Park Royal

Excellent customer service. Staff were so helpful and friendly. Close to all amenities.

Gary on the front desk was really helpful

Reception - Suzanna was lovely. Went out of her way to help. Unfortunately ,the male member of bar staff was quite rude . The young people who cleaned the restaurant were lovely. No 24 hr meal service as stated on the card, but they allow Uber deliveries

The room had a few issues and was short staffed when we were checking in. The staff that were on though were helpful

The hotel was a two minute walk from the tube station, Royal park on the Picadilly line direct from St Pancras, which makes travel in to the city very easy. the staff were very helpful and our room was both spotless and comfortable, The breakfast buffet was excellent. It may seem a bit far out of London but we were there for the Bruno Mars concert at Wembley stadium, by jumping on the Metropolitan line at Wembley park and switching to the Picadilly line at Raynes lane we were back in 30 mins.

The room was fantastic, modern and cosy. Breakfast was delicious with a good variety. Very close to Park Royal station so very convenient. Will definitely stay again

We booked 2 rooms totalling over 600 probably because there was a gig at Wembley. Downstairs area lovely, staff at front desk very welcoming, parking reasonable for area. Downsides, bed extremely uncomfortable, can literally feel the springs, stains and scuffs on the walls in room and not cleaned to a standard I would expect, cannot open windows to breathe and strange musty smell in the rooms. Disappointed for the price and clean should be a must. Modern but needs upgrading, cleaning needs to be better and mattresses need changing. Wouldn't return unfortunately.

I had a very good experience in my last visit with Hilton by Hampton.

Great location

Hotel was adequate id say 3 star some staining in areas and staff not very talkative

Great stay. Clean room, amazing breakfast and a couple of minutes to the Picadilly line. Our new favourite hotel in London

Clean room, Bar, gym. Nice room. Good location.

We stayed here as we were attending a concert at Wembley. The room was comfy and cool perfect for the heatwave, breakfast was nice some tomato and or mushroom would’ve made it better. I would stay here again and recommend.

Lovely hotel,right next to Park Royal Station. Staff very helpful. Nice clean room. Great buffet breakfast included,even catered for my sister who is Celiac (gluten free). Would stay again.

Had a brilliant stay! So impressed with everything! Room and hotel were immaculate and all the staff I met could not do enough for me! I thoroughly recommend this hotel. I was attending a concert at Wembley and it was a great location.

It was fine. Stayed here after a Wembley concert. Cheaper to stay there and get a cab than pay well over the odds for the same style hotel closer.

The service was terrible. If you wanted to eat dinner on the night a tour group was eating dinner. The menu was limited. Getting ice from the bar was like pulling teeth. Staff were not friendly Never staying at this hotel again. The worst Hilton property EVER.

The service was terrible. If you wanted to use dinner on the night a tour group was eating dinner. The menu was limited. Getting ice from the bar was like pulling teeth. Half the staff had a attitude that you were bothering them. I would never stay at this hotel again. The worst Hilton property EVER.

Cool and bright reception. Quick check in. Parking secure. Clean room. Large single beds! Quiet rooms. Great breakfast choices and late check out.

The service was terrible. If you wanted to use dinner on the night a tour group was eating dinner. The menu was limited. Getting ice from the bar was like pulling teeth. Half the staff had a attitude that you were bothering them. I would never stay at this hotel again. The worst Hilton property EVER.