基督城海逸酒店

We stay at the harbour in Southampton a lot, this was our first time in Christchurch, the carpets are filthy and need replacing, the was no where to park, the receptionist was rude, and told the concierge not to to talk to guests, when he was the only one who was welcoming and polite, we won’t be staying again the breakfast was chaos and we sat for ages waiting to be served, if your staying at a bourbon hotel stay in Southampton where it’s clean

Superb hotel, the gardens and the harbour view are stunning. Staff very friendly and helpful. Spa facilities good and felt like quite a treat. We did not pay extra for the hot breakfast and I don't think there was any need, the continental selection is very high end and delicious. Our room was on the back and quite snug but we knew that when we booked.

Only a one night stay with our son and new wife to celebrate their wedding that day. Staff were amazing and friendly, nothing was too much trouble. Made use of the pool and sauna and quiet areas although had to stop using the pool for the aerobics class. Had dinner in the Upper Deck restaurant which was lovely. Again brilliant staff who new their stuff

Beautiful hotel and Staff

The Staff were very good but i have stayed at much better hotels for a lot less money. I think it is very overpriced for what it is.£500 a night and no cooked breakfast the room was nice but not what id expect for a premium room. Could not recommend

It’s was terrible we didn’t even stay there the night

Very nice room, which though small had everything we needed. Ate at The Upper Deck which was delicious as were the cocktails in the garden. Thoroughly enjoyable stay.

Weather was amazing as where the staff. The trip was almost perfect. The only downnside was no aircon and my matress was sagging on my side so felt like i was sleeping on a slope.

Our room was above the very loud kitchen you could hear the dishwasher The external painters appeared at our bedroom window at 8 30 am. The glass bottle bin were emptied each morning at 6 30 am by a loud bin lorry Check out took 20 minutes as two other guests complained both given discounts one guest £100 discount I’m a good hotels.com account holder my first bad review. A very special anniversary spoilt

Very well located and well appointed hotel. Staff were all helpful and friendly

Overall very enjoyable. Wish we'd been told that there was a wedding reception going on for the first day of our stay, within 20' of our room. It was hot and we wanted the window open but fortunately it had finished by the time we got back after dinner but I think we should have been made aware. Bathroom a bit tired and dated but otherwise room was lovely

Booked for my husbands birthday; was asked if special occasion by several staff members but nothing sent as complimentary. The deluxe room with sea view, four poster bed and bath in the room was lovely but very expensive; complimentary gin and 2 x water but everything’s else was extra cost. This was spoilt by a blocked toilet which meant we had to check out early. The espresso machine needed descaling. Upper Deck: my wine was forgotten and others were attended to first until we had to remind the waiter. The location is lovely but unfortunately, our experience was spoilt as we had to check out early due to the plumbing issues. Disappointed.☹️

we had a great stay in a lovely room. The hotel has a good range of facilities including gym and indoor pool. Lunches and dinners in the restaurant were great, and we would be happy to stay at the harbour hotel again

This is a beautiful hotel in a great location. The prices are steadily rising though yet the comfort is not. No one to contact in the middle of the night to ask for help, pillows so huge (see picture) and all the same size so no option to change. Noise from the restaurant deck at midnight doesn't make it a relaxing stay.

Maybe just a little quirky but a beautiful hotel full of old English charm with a view to die for! Excellent standards of service and lovely food. We will definitely return.

Friendly and helpful staff at the reception and at The Jetty restaurant

Lovely hotel !! The service was excellent throughout and the room lovely. The food in the upper deck was fantastic and the drinks on the lawn were very enjoyable. Only small gripe was that the room was extremely hot and the wedding guests from the wedding that was also going on were very loud below the room so we could not open the window. Would definitely return

I visited this hotel but wasn’t aware there would be a wedding, while this was okay the hotel is pretty big the guests were pretty unsavoury and noisy. Looking past that there was little to no parking and ended up being a bum fight to get into the hotel. The serving staff were either new or not well trained as it took forever to get food and drink. This continued at pretty much every meal leading to others complaining at breakfast this morning. It’s a good hotel, great location but they clearly are about the weddings not so much the guests.

Excellent bayside spot!

Fabulous hotel in great location with excellent fine dining restaurant. With excellent leisure facilities.