ibis London Sutton Point

When I was check in the room . The toilet was bit dirty and not included the slippers and teeth brush.

The mattress has become deformed from being slept on. The sink has been clogged for two nights, and the water doesn't drain.

The location is convenient. Quite place. It would be great if a mini-fridge and a microwave could be provided.

Good location, very near to railway station, many shops and restaurants nearby. Recommend to everyone.

酒店位置非常方便，交通方面不緊近火車站，巴士路線非常多可搭車去多個城市，而巴士站也在酒店附近；至於食店及購物也十分方便，酒店對面已是步行街應有盡有。

Clean , convenient

The reception are very very helpful. The location is very nice. Rooms are clean.

Very nice and helpful staff. The room is very clean and house-keeping service is good. Location is also convenient, just a few minutes to everything. Nice place to stay and highly recommended. If opt for a longer-term stay, may want to pick adagio serviced apartments (same building, same hotel group but on the top two floors of the building).

there is no refrigerator in the room, very inconvenient. and the cleaning is very rough

Easy to access,near bus station and train. Quiet and comfortable for short stay. Breakfast is ok.

Clean and new. Very close to train station and restarants.Convenient for short stay or business trip.

Great location. Great team at reception. Room was exactly as described. Clean. Simple and did the trick for a quick one night stay.

Great hotel in a good location. Modern spacious room, clean spacious bathroom. Breakfast was OK with the usual breakfast choice for a budget hotel. One of my pet hates however is the fact that they don't serve fresh juice at breakfast (this is happening more and more at many hotels not just this one). It was watered down orange squash which is awful. Penny pinching in my opinion but otherwise a very pleasant stay.

It’s a nice place to stay. I needed to be close to my daughters place and this was definite convenient but the surrounding area was even more convenient with the Times Square near by and so many variety of stores and restaurants. Also the Sutton station is so close and the bus to Heathrow was a few mins away as well.

The entire staff were very helpful. Special thanks to Clarence at the reception desk. We spent 2 nights at the hotel. We noticed a problem with the bedside table lamps. Clarence tried to fix the problem with table lamps but he could not. He immediately moved us to another room in the hotel and we are grateful to him. The room was very clean. Really liked the underground parking facility. The staff at the breakfast room were also very polite and helpful.

The hotel smelled like cannabis on the 3rd floor i raised this with the staff and nothing was done about it so i checked out a day early as i could not stand the smell of the cannabis. The staff did nothing about the smell as in my opinion the mixed race lady on reception has red blood shot eyes and looked like she was under the influence of cannabis so in my opinion this is hence why she did not investigate as to who was smoking the cannabis

Was great stay just some mess bathroom wall not sure what is other then that was nice

Always stay here fab !!

Handy for train station. Safe, functional stay , would use again

very good