ibis London Sutton Point

Hotels
8.6
/10
Very Good
405 reviews

What Guests Say About Their Stay

Chris
10.0
/ 10
Great location. Great team at reception. Room was exactly as described. Clean. Simple and did the trick for a quick one night stay.
Steven
10.0
/ 10
Great hotel in a good location. Modern spacious room, clean spacious bathroom. Breakfast was OK with the usual breakfast choice for a budget hotel. One of my pet hates however is the fact that they don't serve fresh juice at breakfast (this is happening more and more at many hotels not just this one). It was watered down orange squash which is awful. Penny pinching in my opinion but otherwise a very pleasant stay.
Muammer
10.0
/ 10
The entire staff were very helpful. Special thanks to Clarence at the reception desk. We spent 2 nights at the hotel. We noticed a problem with the bedside table lamps. Clarence tried to fix the problem with table lamps but he could not. He immediately moved us to another room in the hotel and we are grateful to him. The room was very clean. Really liked the underground parking facility. The staff at the breakfast room were also very polite and helpful.
In the Area
See Map
8 Sutton Plaza, Sutton Ct Road, Sutton, Sutton, London, England, SM1 4FS

Main Facilities

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24-Hour Front Desk
WiFi
ibis London Sutton Point is located in area / city Sutton. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around ibis London Sutton Point

8 Sutton Plaza, Sutton Ct Road, Sutton, Sutton, London, England, SM1 4FS
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Location


ibis London Sutton Point is located in area / city Sutton.

About ibis London Sutton Point

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at ibis London Sutton Point.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

ibis London Sutton Point is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, ibis London Sutton Point is the right place to stay.

All facilities in ibis London Sutton Point

Others ibis London Sutton Point
Others

Public Facilities

  • WiFi in public area

Hotel Services

  • 24-hour Receptionist

In-room Facilities

  • TV

Accommodation Policy & General Information in ibis London Sutton Point

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Number of floors in ibis London Sutton Point
3
Another facilities in ibis London Sutton Point
WiFi in public area, 24-hour Receptionist, TV

Frequently asked question in ibis London Sutton Point

What are available facilities at ibis London Sutton Point?
There are top facilites at ibis London Sutton Point such as 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at ibis London Sutton Point?
The standard check-in time at ibis London Sutton Point is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of ibis London Sutton Point
ibis London Sutton Point has a 3.0-star rating.
How many floors does ibis London Sutton Point have?
ibis London Sutton Point has 3.
What do past guests say about ibis London Sutton Point?
ibis London Sutton Point is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in ibis London Sutton Point

8.6
Very Good
From 404 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.6

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Most Relevant
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Traveler Reviews ibis London Sutton Point

Number of reviews per page
20
40
Top reviews
Chris
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great location. Great team at reception. Room was exactly as described. Clean. Simple and did the trick for a quick one night stay.
Steven
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great hotel in a good location. Modern spacious room, clean spacious bathroom. Breakfast was OK with the usual breakfast choice for a budget hotel. One of my pet hates however is the fact that they don't serve fresh juice at breakfast (this is happening more and more at many hotels not just this one). It was watered down orange squash which is awful. Penny pinching in my opinion but otherwise a very pleasant stay.
Read More
Sanjula
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

It’s a nice place to stay. I needed to be close to my daughters place and this was definite convenient but the surrounding area was even more convenient with the Times Square near by and so many variety of stores and restaurants. Also the Sutton station is so close and the bus to Heathrow was a few mins away as well.
Muammer
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The entire staff were very helpful. Special thanks to Clarence at the reception desk. We spent 2 nights at the hotel. We noticed a problem with the bedside table lamps. Clarence tried to fix the problem with table lamps but he could not. He immediately moved us to another room in the hotel and we are grateful to him. The room was very clean. Really liked the underground parking facility. The staff at the breakfast room were also very polite and helpful.
Read More
Gaz
icon-Business
Business
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The hotel smelled like cannabis on the 3rd floor i raised this with the staff and nothing was done about it so i checked out a day early as i could not stand the smell of the cannabis. The staff did nothing about the smell as in my opinion the mixed race lady on reception has red blood shot eyes and looked like she was under the influence of cannabis so in my opinion this is hence why she did not investigate as to who was smoking the cannabis
Read More
Darren
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Was great stay just some mess bathroom wall not sure what is other then that was nice
janine
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Always stay here fab !!
Stuart
icon-Business
Business
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Handy for train station. Safe, functional stay , would use again
rikako
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

very good
Melissa
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

It was a lovely stay. Staff were kind and the room was comfy. Nothing to fuss about. Looking forward to do it again when in town. Great proximity to town centre and transport.
Chinedu
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

They should consider providing a mini fridge in the rooms as well as having covered closets.
Helen
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The room was clean and comfortable. I booked half board but there was some confusion as to what half board meant when i checked in. when I went down for my evening meal i waited at the bar 10 minutes and there were no staff so I had to poke my head round the kitchen door to get someone to serve me. I ordered the lasagne which was no better than a cheap microwave meal from a supermarket. very disappointing. I would stay again for convenience for work but would eat out instead
Read More
Zaheer
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

It was good for the price, room and hotel is clean but the rooms were small
s
4.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

It's fine. The rooms are new and great. The service a bit so so, hotel has a 'policy' (without explanation of why) of insisting on photo ID, but in the UK there's no obligation to carry any form of ID, and after persisting they did check me in validating my payment details to my booking. The latter seemed reasonable, no idea why they just could have said, if you can't we'll need to check your payment details match up.
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Christopher
icon-Business
Business
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Great hotel in a really convenient location to access London at a good price.
Emma
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Stayed for a Wimbledon weekend. Booked online. Reception happy to change our room to twin when we arrived. Very friendly staff. Pizza in the restaurant was excellent. Clean modern industrial style room. 2 minute walk to the station. On sight limited parking which is payable on arrival via an app.
Steve
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Room was clean and modern Relaxed atmosphere, staff friendly and helpful.
Michelle
icon-Business
Business
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Ibis is a nice hotel. It is clean and comfortable. No noise. The breakfast is really good. Staff are polite and helpful. If you need to find somewhere to park the reception will help you. I enjoy staying at the Adagio/Ibis.
Andrew
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Stayed here whilst going to Wimbledon. The staff went above and beyond to help us with taxi’s and restaurants. The reception staff couldn’t have been more kind and friendly. Wouldn’t hesitate to stay here again.
Alexzandra
icon-Business
Business
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The rooms and property lack basic amenities that you would find at any other hotel: no refrigerator or ice buckets in the room, no ice machines, no phone to call the front desk. In addition, the restaurant manager wouldn’t provide me with utensils to eat in my room. He stated that he could only provide utensils if I were ordering room service. Terrible customer service to a paying guest staying over a week!
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Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 ibis London Sutton Point

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 404 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews ibis London Sutton Point

Number of reviews per page
20
40
Top reviews
Chris
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great location. Great team at reception. Room was exactly as described. Clean. Simple and did the trick for a quick one night stay.
Steven
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great hotel in a good location. Modern spacious room, clean spacious bathroom. Breakfast was OK with the usual breakfast choice for a budget hotel. One of my pet hates however is the fact that they don't serve fresh juice at breakfast (this is happening more and more at many hotels not just this one). It was watered down orange squash which is awful. Penny pinching in my opinion but otherwise a very pleasant stay.
Read More
Sanjula
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

It’s a nice place to stay. I needed to be close to my daughters place and this was definite convenient but the surrounding area was even more convenient with the Times Square near by and so many variety of stores and restaurants. Also the Sutton station is so close and the bus to Heathrow was a few mins away as well.
Muammer
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The entire staff were very helpful. Special thanks to Clarence at the reception desk. We spent 2 nights at the hotel. We noticed a problem with the bedside table lamps. Clarence tried to fix the problem with table lamps but he could not. He immediately moved us to another room in the hotel and we are grateful to him. The room was very clean. Really liked the underground parking facility. The staff at the breakfast room were also very polite and helpful.
Read More
Gaz
icon-Business
Business
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The hotel smelled like cannabis on the 3rd floor i raised this with the staff and nothing was done about it so i checked out a day early as i could not stand the smell of the cannabis. The staff did nothing about the smell as in my opinion the mixed race lady on reception has red blood shot eyes and looked like she was under the influence of cannabis so in my opinion this is hence why she did not investigate as to who was smoking the cannabis
Read More
Darren
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Was great stay just some mess bathroom wall not sure what is other then that was nice
janine
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Always stay here fab !!
Stuart
icon-Business
Business
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Handy for train station. Safe, functional stay , would use again
rikako
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

very good
Melissa
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

It was a lovely stay. Staff were kind and the room was comfy. Nothing to fuss about. Looking forward to do it again when in town. Great proximity to town centre and transport.
Chinedu
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

They should consider providing a mini fridge in the rooms as well as having covered closets.
Helen
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The room was clean and comfortable. I booked half board but there was some confusion as to what half board meant when i checked in. when I went down for my evening meal i waited at the bar 10 minutes and there were no staff so I had to poke my head round the kitchen door to get someone to serve me. I ordered the lasagne which was no better than a cheap microwave meal from a supermarket. very disappointing. I would stay again for convenience for work but would eat out instead
Read More
Zaheer
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

It was good for the price, room and hotel is clean but the rooms were small
s
4.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

It's fine. The rooms are new and great. The service a bit so so, hotel has a 'policy' (without explanation of why) of insisting on photo ID, but in the UK there's no obligation to carry any form of ID, and after persisting they did check me in validating my payment details to my booking. The latter seemed reasonable, no idea why they just could have said, if you can't we'll need to check your payment details match up.
Read More
Christopher
icon-Business
Business
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Great hotel in a really convenient location to access London at a good price.
Emma
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Stayed for a Wimbledon weekend. Booked online. Reception happy to change our room to twin when we arrived. Very friendly staff. Pizza in the restaurant was excellent. Clean modern industrial style room. 2 minute walk to the station. On sight limited parking which is payable on arrival via an app.
Steve
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Room was clean and modern Relaxed atmosphere, staff friendly and helpful.
Michelle
icon-Business
Business
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Ibis is a nice hotel. It is clean and comfortable. No noise. The breakfast is really good. Staff are polite and helpful. If you need to find somewhere to park the reception will help you. I enjoy staying at the Adagio/Ibis.
Andrew
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Stayed here whilst going to Wimbledon. The staff went above and beyond to help us with taxi’s and restaurants. The reception staff couldn’t have been more kind and friendly. Wouldn’t hesitate to stay here again.
Alexzandra
icon-Business
Business
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The rooms and property lack basic amenities that you would find at any other hotel: no refrigerator or ice buckets in the room, no ice machines, no phone to call the front desk. In addition, the restaurant manager wouldn’t provide me with utensils to eat in my room. He stated that he could only provide utensils if I were ordering room service. Terrible customer service to a paying guest staying over a week!
Read More
Number of reviews per page
20
40