西方套房酒店 - 海德公园

Very convenient location close to two tube stations with restaurants and fast food nearby. Helpful and efficient service. Room is clean with comfy bed. Overall hotel is small and needs to navigate steps inside the hotel and room - a little bit inconvenient.

啲相睇落好grand, 其實唔係。 房間細，似3星。 早餐唔好食

Nice place, good staff, clean rooms, good location. Only missing hot water when showering.

Tolle Unterkunft sehr gute Lage und viele Cafe's in der Nähe.

Room was fine but space was under utilized and the layout was strange. Our room was a bit strange to get to from the elevators where going up and down stairs was required and made getting luggage in and out more difficult. Bathroom sink had mould in all the caulking. Booked the room for 3 people and only one large towel and one small towel was provided. Reception area was nice and patio was well shaded. Would likely not recommend but far from the worst I’ve stayed in.

Rent och fräscht och hjälpsam personal.

Ótimo hotel. Equipe atenciosa e quartos limpos. Voltaremos em breve.

Overall nice location easy access accompfation was ok for a short stay only issue for me was the carpet had a humid smell.

We stayed in the Junior Suite and, unfortunately, our experience fell well below expectations for the price we paid. The air conditioning was ineffective and the room never cooled below 23°C, making it uncomfortable to sleep. The hot tap in the kitchen didn't work, the kettle was faulty, and the shower took an unreasonably long time to produce hot water. The most concerning issue was that two housekeeping staff entered our room at around 8:30am without warning while I was in bed with no clothes on. This was a serious breach of privacy and left us feeling extremely uncomfortable. To make matters worse, when I raised these issues and requested a partial refund, the manager was dismissive and rude. The hotel also rejected Expedia's escalation, despite the problems we experienced. Overall, this stay did not represent good value for money. With the rates this hotel charges, I expected a much higher standard of facilities, service, and respect for guests' privacy.

Veldig fin beliggenhet til Hyde Park og til undergrunnsbanen. Frokosten var helt ok, det var lite utvalg, men alternativer som grøt og yoghurt. Skulle ønske det var mer utvalg. Personale var behjelpelige og hyggelig. Rommet var stort og romslig. Rent og ryddig.

We loved our stay. Thank you!

Great location, very helpful staff.

Very pleasant experience and stay. Location was superb

Positives- lovely and helpful staff. They just wanted to help make your stay good. Attractive hotel. Negatives- air conditioning was meh. But it is all over Europe. And space was super tight. We had four people in a two double bed room and it was tiny. Bathroom could barely fit one person.

Helpful staff. Good location. Clean facilities. The doors would not allow you to close them quietly. We could hear our neighbors come and go.

Todo correcto. Lo único que es mejorable es la variedad del desayuno

Habíamos reservado una habitación superior y nos dieron una standard (habitación superior dice tener 19m2 y la que nos dieron era 15m2 = standard). Ellos la tenían clasificada como superior entonces mienten con los m2 que informan. Para acceder a la misma había que bajar escaleras y estaba al lado de sala de máquinas. No pudimos dormir en toda la noche del ruido que había y habíamos llegado 2 am estábamos agotados. Fue la peor noche de todo mi viaje nos arruinó la luna de miel. Y para coronar la peor estadía de todas, al la mañana siguiente nos quisimos bañar y las toallas estaban manchadas con sangre!! Un asco. Le dijimos al gerente todo esto y no se hizo cargo de nada. La atención recibida no es digno de un 4 estrellas.

Flott rom, fantastisk beliggenhet. Kjedelig frokost.

We had a nice stay at La Suite West. The hotel is located near Bayswater and Queensway Underground tube stations so it is very easy to grab transit. The location is also very convenient it is close to lots of shops, restaurants, pubs, and stores, and right next to Hyde Park and Kensington Gardens. The staff are very nice! We arrived before check-in and they stored our bags and brought them to the room for us. That said, this hotel has a rather strange layout. The floors themselves are split-level so often have to navigate a small set of stairs or uneven floors. We had a room in the basement floor but asked to move because it was DARK with no natural light. Staff was very accommodating and moved us to a room on the 1st floor with a proper window and a bathtub which my wife really appreciated. Our room was nice and the bed was comfortable. The bathroom was nice but the bathtub is awfully high. I would think less agile folks would have a hard time getting in and out. The half-glass divider didn't keep the water from the rain-shower inside the tub very well and ended up with a wet floor. I opted to use the handheld wand after that incident. Also, we could hear noise from the underground tube every few minutes. Honestly, I zoned it out after the first day, and attributed it as something I could live with considering how close were were to the tube. Overall, a pretty good stay. The location is excellent and the staff are very friendly.

Rooms very small as usual in London center; great location in Bayswater; 3 minutes walking to 2 underground stations.