莱昂纳多酒店埃克塞特

Stayed here for 3 nights on this trip. A very comfortable stay with exceptional service. The air conditioner in the room stopped functioning, but the staff quickly took care of the matter as soon as we reported it and compensated us with many free drink vouchers; the manager got soaked in the process of fixing the air conditioning but continued to apologise to us for the inconvenience. The staff are very welcoming, and the environment is very relaxing. Will highly recommend this hotel to anyone looking to visit Exeter. Special thanks to the hotel manager and one of the hotel staff members for swiftly taking care of the air conditioner issue; despite ending up being wet in the process you both have handled the issue with grace and kindness.

Everything is good Clean, silent and comfortable! Service is satisfied !

Overall experience of living in the Hotel is very good and comfortable. Will book again when visit exeter in future

沒有拖鞋，牙膏牙刷，感覺很不方便，幸運地自己有預備帶過來，另外，房間沒有雪櫃，不能夠到便利店買冷藏食品回來，如三文治乳酪

Room and breakfast were ok however staff attitude was far from satisfactory The staff at the Leonardo hotel were frequently inconsistent and unhelpful. Doubtful about their professionalism and different staff repeating themselves. They were unable to connect a call to my guest over the room phone and relayed inaccurate information across. One staff cited faulty communication equipment thus necessitating an unnecessary journey in a storm.

Clean rooms, excellent furniture condition, nothing better than a good and clean bed. Breakfast really good.

All good

Welcoming staff and well presented rooms.

Staffs

Staff was great friendly bar staff was very helpful lovely people

It clicked all the boxes of what we were looking for!

Great location and hotel

We had a room for 3 adults, our 3rd stay at this hotel. The room is clean,the breakfast was delicious,plenty of choice and fresh, We had a meal at the restaurant that was really good. The staff were helpful, kind and we'll be back for sure.

Such a warm welcome into hotel - easy to check in and out, lovely Christmas feel. Rooms were super, clean, good temperature and had Plentg of tea and coffee. We picked up a hot chocolate with marshmallows at reception which was such a lovely touch!

Thanks to all

Excellent stay. Clean and modem facilities

Huone todella pieni. Katutasossa vilkkaan liikenteen vieressä, ohikulkijat näkivät suoraan huoneeseen. Ei jatkoon.

Very efficient and friendly staff, and a clean, comfortable, well equipped room. The hotel was perfect for an overnight stop between long bus journeys. We ate in the restaurant which was welcoming and offered a very suitable range of dishes. We would happily use this hotel again.

Loveky stay

Breakfasts were nice. The rooms were clean. The staff I dealt with very nice and helpful.