If your disabled avoid this hotel like the plague! It advertises that car parking is £19 for 24hrs, this is not the case once online check in is completed they send you a list of pay and display car parks, the £19 is for a car park which is a solid 10-15 minute walk away from the hotel and it only covers when you put the car in at the end of the night till morning not 24 hrs as advertised... if your planning on going in and out of the car park you have to pay all standard fees evrytime you leave it. There is a 20 minute drop time outside the hotel to unload luggage, but when you have a wheelchair plus cases it takes more than one trip to get everything in... our room was literally the furthest from the lift at the end of the building, so with the wheelchair etc this definitely can't be done in 20 minutes. When we did eventually get into the room, it was extremely disappointing considering it is a 4 star hotel. Amenities wise there was nothing, no fridge, no laptop safe (as advertised) or any kind of safe for that matter, the bathroom had black mould around the bath and tiles, the soap dispenser didnt work, there are stains all over the carpets, giving the room itself a 2 star rating is being generous. Don't plan on staying out after 1 either unless you mind walking up a ramp that goes all the way round the side of the hotel to get back in, the door at the back (closest from car) gets locked, you can't unlock with your key like most hotels, they completely lock it with a key.