伦敦希思罗机场万豪酒店

Helpful staff good service

The Hotel is very close to the airport. The issue is they were not able to provide transport to the airport. You have to pay 10 pounds per person or you have to pay 40 pounds for just one trip to the airport. Its cheaper to get an Uber. Transport to the airport should be provided by the hotel for free.

Had a quick 4 hour layover. Rooms were decent and front desk staff was good. The breakfast was phenomenal!

Room was not fully cleaned when we arrived. Took two visits to guest services to be taken seriously and get the room properly serviced. Breakfast was good but the supper meal was terrible; however the waiter acknowledged it and addressed the issue. The overall experience was not the typical Marriott quality I am used to.

the shower could not be adjusted, rhe aink deain was xlogged, rhe coffee maker had to be unplugged ro srop or fromalimg coffee, the service in rhe restaurant was aub par, Food was good and staff at the front desk very helpful but limited especially with only 2 people rhe hotel appears ro be understaffed. several people had early checkins yet the lights were low and restaurant did mot open intil 630.

Clean and convenient to the airport. They said they had a shuttle but there wasn’t

Very close car rental and easy access to Heathrow. We had two adjoining rooms for our family and it was perfect.

Great hotel. Easy to get to and bus stop in as nearby.

We stayed here because we had an early flight out of Heathrow the next day. The hotel is older but well maintained and has a corporate feel. The staff is very accommodating and very used to travelers. This is a good, solid choice for business people or families that have an early flight and cannot afford the uncertainty of driving out of London the same day.

Great hotel, highly recommended.

Close enough to airport with a good restaurant and bar. Friendly helpful and attentive staff.

Flott hotell med basseng og god italiensk restaurant.

Good hotel however, beds need updated and leisure facilities are a bit dated.

Clean and nice room upgraded to business level.

It’s very close to the airport and easy to catch a bus. The food was pretty good even though it’s bit expensive. The four days that we stayed there the breakfast option was the same. There were no changes at all. The rooms were very dusty you could see through the tables lights and pretty much on anything in the room.

The carpet was stained in my room, multiple large stains. It smelled like dogs. The hot tub was not working. The staff was not helpful or kind. Save $$ and stay at a less expensive Heathrow property for layover stays.

Firstly I had big hard staines on the top of my sheets. Secondly I needed a taxi to get to the airport after my conference but the front desk staff said that they could not order a taxi for me. They had a computerscreen for me to order the expensive car they use (not a regular taxi) on but it was not working. So after about 15 min they unwillingly ordered me one of the expensive car they use. They said the car would be 6 min but after 15 min there was still no car. Luckely there was a normal black cab (which they unfortunatly do not use) outside the hotel. So thanks to that black cab outside that happend to be there I did not miss my flight. Would defenatly not stay here again

Breakfast and pool

The hotel room itself needed some care as there were stains on the floor. However the amenities were great and the property was well maintained. The only thing that I would say could use some work is some of their night bar staff and restaurant workers seemed to have an AWFUL attitude almost as though they didn’t want to be bothered to help or answer a question. Gabriel was super amazing he was always helpful and seemed to be such an approachable demeanor and made us feel comfortable to approach him. Overall a great experience and I would recommend.

This was a great place to get some food and sleep close to the airport.