諾富特利物浦中心酒店

Convenient and clean

I like the position of the hotel, it is convenient that I can go every sightseeing places by foot within a reasonable time period around 15-30 mins. I don’t like the cleanliness of the hotel, I feel it is a little bit dirty, I found a lighter under the bedside table, and some dirt around the toilet. I also found that there are some broken parts of toilet facilities. And when the box tissue is run out, the housekeeper does not refill it after tidy up the room in the second day.

All good fab brekkie

The noise of bin being taken away early morning. Couldn't get back to sleep. That was the only issue.

It’s conveniently close to everywhere to want to go. The staff are extremely helpful and professional !!! I’ve stayed here many times and I’ll be back.

Stayed one night at Novotel Liverpool with my wife and three kids. Minibar completely empty, not even basic drinking water provided. Called room service in the early hours asking for water and was told: “It’ll cost £5 to bring it up, or you can come down and get it yourself from the bar.” Absolutely disgraceful customer service. For a so-called 4-star hotel, this is unacceptable. Avoid at all costs

Sentralt i Liverpool. Frokosten var enkel og likte ikke delt bad / toalett når det var uten vask. Støy fra ventilasjonsanlegg på nabobygg. Hyggelig personale.

Clean and great location

Rooms were very good- staff very friendly and accommodating - excellent location - the area is a bit noisy overnight so if you are planning on catching up with sleep probably not ideal

Friendly staff throughout. Great location. Only problem was checking in took too long even when checking in online beforehand.

Good location, bedroom clean. Public areas need a good clean. Breakfast not topped up enough. Outside entrance needs good clean,

Hair dryer faulty but reception supplied replacement very quickly

Perfect location

These rooms are so old that there is mold all over the bathrooms. The sinks and shower don’t drain due to obvious hair blockages. The carpet is dirty and grimy. The staff were friendly but the accommodation was truly just gross.

A very smart hotel really close to everything we wanted. The room was clean and tidy. The shower leaked water on the bathroom floor but was only a minor issue. I only had one electric socket by the bed so only one item could be charged. So had to unplug the hotel telephone. Way so few sockets? Apart from that the hotel was good. The reception and bar were very nice.

Room perfectly comfortable. Staff very helpful in returning mislaid item after departure. Breakfast needs some flavour. Would stay again.

A handy hotel in the town centre. Easy to explore Liverpool. Food and drink a bit pricey though.

Great location and breakfast

The staff were very friendly and helpful. The room was very good with excellent shower and seperate toilet which lacked a small sink to wash hands. It was also very quiet. If we return to liverpool this hotel would definately be on our list.

Muy agradable la gente de recepción te reciben un una sonrisa te hacen sentir muy bien