皇后公园酒店

There were few people waiting for their room keys to be fixed when we checked in, when we tried to enter the room, the lock doesn't work too so we also have to wait for technician to fix it. The room's not clean, hair on the floor, stain on the bed sheet, bathroom door is broken which could the be closed properly. The safe didn't work. There's no wifi for the whole journey, they promised they would fix it but obviously they didn't do anything. The morning-shift staff said they'll do it in the afternoon, the night-shift staff said they'll do it in the morning.

入住酒店係海德公園行政套房公寓，並非預訂嘅皇后公園酒店。酒店洗手間水壓好低，出水慢，

房間太舊，空間細， 床板爛又搖擺不定，根本難以入睡，浴缸之去水位淤塞令去水極慢，只有酒店位置方便之優點。

Good location next to 2 tube stations. Quiet yet convenient environment. Hotel is average.

Værelset består af 1 dobbeltseng med snavset linned, et slidt skab med 3 bøjler og 1 halvtom flaske vand. El kedel halvfyldt med gammelt vand og 1 stk. beskidt vandglas. Toiletrum lugter af kloak, gulvet er klistret og blødt og wc sæde sidder løst. Bunden i kabinen har mange hår fra tidligere gæster, ligesom forhænget er med store pletter og andres hår. WC børste er fyldt med andres efterladenskaber. Gardiner er snavsede og kan næsten ikke hænge på gardinstangen. Gulvet er ikke støvsuget og flere steder er der tegn på skimmel. Der er placeret musefælde ude på trappen.

El personal fué bastante atento y cualquier incidencia nos la solucionaron lo más pronto posible. Sin duda es lo que hace la diferencia en los hoteles.

I loved it. Will definitely come back

Værelset lå i kælderen. Der var dårlig luft på værelset, da der ikke var vinduer eller ventilation på værelset.

Room excellent as it was so clean and recently refurbished Staff friendly and helpful. Corridors narrow

I love staying in this area because of transportation- 2 streets over you have 2 tube stations central/circle/district-there also so many options to dine-and several grocery stores-The parks are up the street hyde park and kennisington park and palace-My room was one of the nicest I've had in my many trips to london- very secure and quiet!

It was as expected. Rooms small but similar to other local hotels.

Air con old and awkward

Id like to start this review by saying me and my boyfriend booked this trip AS CHEAP AS POSSIBLE without staying in an absolute hovel so the quality of this hotel especially the friendly and helpful staff and the amenties were an absolute bonus. When we checked in the lady who served us was lovely and showed us to our room. The room was spacious and even included a full size fridge and microwave! Everything was spotlessly clean and my only feedback would be the shower was a little small for my chubby self and my 6'3 partner 😊 the hotel is right by hyde park if you want to walk to the shopping areas but youre also only 2 roads from the underground which i found so much easier to navigate than i had thought. Overall we really enjoyed our stay and are very happy with what we got for the price, thank you to the whole team 🌟

The staff at the hotel are excellent and worked extremely hard to make our stay comfortable. However, there were some issues with the wifi, room phone and tv channels and we had to move rooms because of this. A gentleman from the front desk worked so hard to resolve these issues and we greatly appreciated his time and effort! We were in a basement room for 4 people which was super spacious and clean, but a strange smell came from the air conditioning unit when you turned it on. The breakfast was great and the hotel is so close to the train and the city! A good hotel if you are looking for affordable lodging, close to main attractions, with great staff!

Camera molto piccola con soffitti talmente bassi che, con i miei 180 cm, riuscivo a toccarli senza nemmeno allungare del tutto il braccio. Lo spazio era talmente ridotto che persino l’armadio era meno profondo dello standard (60 cm), altrimenti non ci sarebbe stato in stanza. Nel complesso era pulita, ma la doccia avrebbe bisogno di manutenzione: il soffione era da cambiare, con il materiale attorno ai fori ormai deformato e annerito, e nelle guide dei vetri c’era sporco accumulato. Il letto era comodo come materasso, ma montato su sei piedi in legno piuttosto alti per permettere di riporre le valigie sotto; questo lo rendeva instabile, tanto da sembrare di trovarsi su una nave in tempesta! Da segnalare però che il bagno era uno dei più grandi che mi sia capitato di trovare a Londra. Nel complesso comunque consiglio la zona, dato che Paddington e dintorni sono tra i più comodi e serviti della città.

It's not a bad hotel, the staff are friendly and by and large helpful. Rooms are small but it's a budget hotel in a good location.

My reservation supposed to be big room with 2 beds and when I arrive there, they just gave me one bed small and the room is very tiny and no air conditioning and some dirt. I have photo for that.

First I book a room, go to the room. No AC, just a fan. Unacceptable. Who books a room with no AC in the middle of summe. That needs to be stated that the room has no AC. So I asked for a room with AC, got it, but no TV, twin bed, when I booked a queen, and room very dirty. Stains all over carpet, dirty walls. Asked for some ice...no ice. No ice machines. NO FRILLS HOTEL. Look elsewhere!!

Great property

The hotel was in an ideal location but that was the only good thing about it. The showers didn’t work. We booked a family room so we could celebrate a birthday when we woke up in the morning but they messed up the booking and we ended up having to have two separate rooms. The hotel was very noisy throughout the entire night which made it impossible to sleep. I would not stay here again.