皇家海事酒店，BW精选系列

The breakfast is great, and staffs are friendly and helpful.

床底不潔，没有清潔吸麈

Room was very hot, even though outside was cool.

Dieses Hotel ist wirklich nicht zu empfehlen. Das Hotel ist recht heruntergekommen und teilweise in einem schlechten Zustand. Die recht kleinen Zimmer sind nicht klimatisiert und verfügen weder über einen Kühlschrank noch sonstige Annehmlichkeiten. Am ersten Morgen kam es zu einem Bruch in der Zuleitung der schon defekten Toilettenspühlung, was innert Minuten den Badezimmerboden überschwemmt hat. Durch meinen sofortigen persönlichen Einsatz und dank meiner Notreparatur konnte ein grosser Wasserschaden im Hotel abgewendet werden. Erst 36 Stunden später wurde ein Klempner aufgeboten, doch eine professsionelle Reparatur des Schadens bleib aus. Ebenfalls zu erwähnen ist das für europäische und gesundheitsbewusste Kunden mangelhafte Frühstück. Die wenigen angebotenen warmen Speisen waren ausnahmslos sehr fettig, Aufschnitt oder Käse gibt es nicht und Früchte waren bereits 30 Minuten nach Öffnung des Frühstücksraumes nicht mehr verfügbar. Zudem wurde alles nur nach mehrmaligem Nachfragen aufgefüllt. Das Personal im Restaurant aber besonders auch an der Rezeption war sehr unmotiviert, gleichgültig und teilweise sehr unfreundlich. Die positiven Bewertungen für dieses Haus sind für uns völlig unverständlich. Die auf Grund der widrigen Umstände gewährte Entschädigung für den ganzen Aufenthalt von deutlich unter 10% ist zudem völlig unangemessen.

Good accommodation. In process of being redecorated some inconvenience but otherwise all ok. Would have appreciated safety handles to assist in and out of the bath.

Renovations are underway and dust and paint smells evident

Property definitely needs some TLC. Lack of air conditioning was a problem in August. Included breakfast in the morning was fine. Rooms were clean but peeling paint, etc. it was quiet.

Unfortunately it was a very hot time when we visited which meant the rooms were extremely hot - even with the fan provided. I appreciate that the hotel could not do much else to change this, apart from a large scale air con installation which would be a large undertaking. Breakfast was a little lacking in quality - although the options were suitable it was a little tired when selecting food items - both mornings we were down between 8-8.30 and the hot buffet looked like it had been out some time and the quality of the product was therefore disappointing. The staff were pleasant and helpful. There has clearly been improvements made to freshen the hotel up and it felt clean and bright despite it being an older building. We did not use any of the other hotel facilities to be able to comment. Parking was not really viable at the hotel however we found the car park multi storey at the back and towards the seafront - operated by gunwharf very good and reasonably priced. I would return - just hope the bfast would be ok!

The public areas are spacious and comfortable My room was spacious with everything you would expect from a high end hotel. My only caveat would be that air conditioning ought to be considered as the summers are having longer hot spells. The bar was very pleasant with good service and the breakfasts were excellent. All the staff I had contact with were courteous and helpful.

Our room was spotless. The staff was incredible. The area we stayed in is currently being renovated but I’m positive it will look wonderful when completed. The restaurant and bar were both had inviting atmosphere and amazing staff.

Was in a great location for what we were doing.

The reception was lovely. We were in the west wing, the rooms were very tired and need doing up, though they were clean and thats important, the hotel is in the process of of a makeover in the west wing area but that just seemed to be the corridors, hopefully the rooms will follow. No fridge in the room which is a shame as the room was spacious and could've accommodated one. They need air con in the rooms as it was unbearable getting ready , you needed a shower again straight after getting dry as it was so hot even with a small portable fan. The breakfast was alright. Reception staff were lovely, very helpful. Location was great for the historic dockland area and a 10 min walk to Gunwarth Quays. Limited parking bays, so be aware of that. It's great if you're on a budget.

Room was nice and clean. My stay was during a heatwave so room was too hot (no a/c) however a fan was provided which was helpful. Breakfast was good. A few upgrades would have made it excellent (e.g. something besides "basic" bread and bottles of ketchup rather than just an open bowl of it on the side). Staff were very pleasant ad helpful. Nice and close to Royal Dockyard and Gunwharf Quays

Nigh on 30 degrees outside and unfortunately the hotel doesn't have air conditioning. It was stifling. Hotel was very quiet and ideal for town centre and victory museum.

Very convenient location almost next to the Dockyard and the local restaurants. Room very spacious and comfortable

The biggest issue was : no Air Conditioning. Very hot room and corridors. Other issues were small, but added up: Kids playing in reception/compass/entrance, shower door wrong way around, shower not draining, bar staff not always available, one lift not working - little things that could easily improve with care and attention, which you would expect at a good hotel.

It was everything I expected for the price

Lovely hotel, great location for gunwharf quays 10 min walk. Pirtsmouth and Southsea

Room was good, staff was very helpful. Only issue was no A/C and we couldn’t get the room to cool down. We were there during a heat wave though.

Terrible stay, too hot in the room, no AC. Breakfast basicly useless